Property manager was very communicative. Apartment was very conveniently located and nicely decorated. However, the reason I rated it a 3 instead of a 5 is that the heat was very uneven. The living area was too cold and the bedrooms were too warm. Because of the way the ductwork was run across the ceiling, we could do nothing to control it. We had to wrap up in blankets to sit in the living room comfortably and then we had to sleep with the bedroom doors open because the bedrooms were too hot. This was unfortunate, because we otherwise liked the apartment.