Overall, we were really happy with the house, the pool and the surroundings. However, when we arrived at the house, the hosts had not left a key (as agreed), so we had to wait outside for an hour until the hosts showed up with the key. Also, when we arrived there was no water supply in the house. The hosts blamed this on the village water shortage (which was not the full truth). However, it turned out that the owner had used up all the water from the water tank the day before, filling up the pool and watering plants, wasting the water. The tank of 900 liters usually works as a buffer, when there are water issues in the village. The owners were very reluctant to reveal this fact, but we figured it out from talking to the neighbors. Due to the lack of water, we had to drive back to Chania and stay in a hotel, which was very stressfull and expensive. We were able to return to the house the next day, when the water was back. We were refunded for the first night in the house. So overall, a very bad start, but the stay ended up being wonderful once the water was back.