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Heritage Hotel

3.0 star property
Family-friendly hotel with 2 outdoor pools and a full-service spa

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Photo gallery for Heritage Hotel

2 outdoor pools, sun loungers
Superior Suite, 1 King Bed, Non Smoking, Lake View | View from room
Superior Room | Balcony
Lobby
Property entrance

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Breakfast available
  • Laundry
  • Air conditioning

Explore the area

Map
Galwala Road, Pothanegama, Anuradhapura, 50000
  • Mirisawetiya Stupa
    ‪6 min drive‬
  • Sri Maha Bodhi
    ‪6 min drive‬
  • Ruwanwelisaya
    ‪7 min drive‬

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Room options

View all photos for Classic Twin Room

Classic Twin Room | 1 bedroom, premium bedding, minibar, desk

Classic Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

1 bedroom, premium bedding, minibar, desk

Deluxe Double Room

8.0 out of 10
Very good
(1 review)
  • 300 sq ft
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, premium bedding, minibar, desk

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

Deluxe Quadruple Room

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Superior Room

Superior Room | 1 bedroom, premium bedding, minibar, desk

Superior Room

  • 300 sq ft
  • Lake view
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Deluxe Triple Room

1 bedroom, premium bedding, minibar, desk

Deluxe Triple Room

  • 300 sq ft
  • Lake view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About the neighborhood

Anuradhapura

Located within 2 miles (3 km) of Isurumuniya Vihara, Heritage Hotel is within 3 miles (5 km) of Mirisawetiya Stupa. This 46-room, 3-star hotel has 2 outdoor pools along with a full-service spa and a restaurant.

What's nearby

  • Mirisawetiya Stupa - 6 min drive - 2.8 miles
  • Anuradhapura Archaeological Museum - 6 min drive - 2.8 miles
  • Sri Maha Bodhi - 6 min drive - 2.8 miles
  • Ruwanwelisaya - 7 min drive - 3.0 miles
  • Kuttam Pokuna - 11 min drive - 4.8 miles

Restaurants

  • ‪Pizza Hut - ‬6 min drive
  • ‪Seedevi Family Restaurant - ‬4 min drive
  • ‪Palhena Village Restaurant - ‬7 min drive
  • ‪Mango Mango - ‬3 min drive
  • ‪Walkers - ‬7 min drive

About this property

Heritage Hotel

Family-friendly hotel with 2 outdoor pools and a full-service spa
Guests of Heritage Hotel have access to a full-service spa, 2 outdoor pools, and a children's pool. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 95 per room. The front desk has multilingual staff that can help with dry cleaning/laundry, luggage storage, and tours or tickets. Other amenities at this spa hotel include free WiFi in public areas, coffee/tea in a common area, and a meeting room.
Guests can expect to find free WiFi and 21-inch TVs with cable channels and first-run movies. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include balconies, minibars, and coffee makers.
2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free train station pick-up shuttle
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: USD 8 for adults and USD 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Manel

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Playground
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • On a lake
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (30 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2011
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 21-inch TV with premium cable channels
  • First-run movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 3 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6 AM - 11 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • New Year's Eve (December 31) Gala Dinner per adult: USD 50.91
  • New Year's Eve (December 31) Gala Dinner per child: USD 50.91 (from 6 to 12 years old)

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 8 for adults and USD 8 for children
  • Airport shuttle fee: USD 95 per room
  • Airport shuttle fee per child: USD 95
  • Housekeeping is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM—-3 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking in is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Heritage Anuradhapura
Heritage Hotel Anuradhapura
Heritage Hotel Hotel
Heritage Hotel Anuradhapura
Heritage Hotel Hotel Anuradhapura

Frequently asked questions

Is a free cancellation option available at Heritage Hotel?

Heritage Hotel provides free cancellation on some room rates. For additional details, review the cancellation policy on Orbitz.

What is there to do within easy reach of Heritage Hotel?

This hotel is located in Anuradhapura, close to Mirisawetiya Stupa, Sri Maha Bodhi, and Anuradhapura Archaeological Museum. You'll also find Ruwanwelisaya and Thuparamaya within a short drive.

Will I be able to park at Heritage Hotel?

Yes, self parking is offered for free at the hotel. Free RV/bus/truck parking is also available for guests.

Is there a spa at Heritage Hotel?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does Heritage Hotel feature a casino?

No, Heritage Hotel doesn't have a casino.

Is there an indoor pool at Heritage Hotel?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

What amenities will couples enjoy at Heritage Hotel?

This lakeside hotel offers plenty of amenities for couples including 2 outdoor pools, a poolside bar, and a garden-view restaurant.

Are there hot tubs at Heritage Hotel?

No, this hotel doesn't have a spa tub.

Does Heritage Hotel have a restaurant with a breakfast menu?

Yes, Heritage Hotel serves buffet breakfast for a surcharge each morning at Manel.

Does Heritage Hotel allow pets to stay free of charge?

No, pets aren't allowed at Heritage Hotel.

Are there connecting rooms at Heritage Hotel?

No, this hotel doesn't feature connecting guestrooms.

Can I book a room with a balcony at Heritage Hotel?

Yes, every guestroom at Heritage Hotel comes with a balcony with some featuring lake or garden views.

Does Heritage Hotel have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Heritage Hotel.

Heritage Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 16 out of 65 reviews
Rating 8 - Good. 22 out of 65 reviews
Rating 6 - Okay. 12 out of 65 reviews
Rating 4 - Poor. 13 out of 65 reviews
Rating 2 - Terrible. 2 out of 65 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jeff

Traveled with partner
Liked: Staff & service, property conditions & facilities
The Heritage is set in a fabulous location, in magnificent grounds on the edge of a lake, peaceful and comfortable. Yet in easy reach of the Sacred City. The staff were helpful and breakfasts superb.
Stayed 2 nights in Feb 2025

10/10 Excellent

Mike

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

Sunil

Liked: Cleanliness, staff & service
Great staff and good service. Property not well maintained
Stayed 1 night in Sep 2024

8/10 Good

Pete

Traveled with partner
Liked: Cleanliness, staff & service, amenities
It looked like Heritage Hotel had seen better days. The staff were good and helpful. The first night the electronic door lock would make the kind of noise it made when in opening mode. Staff fixed it by disabling the lock to be purely mechanical.
Stayed 2 nights in Aug 2024

10/10 Excellent

Milo, Burnsville

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed for 2 nights. Food was great for a 3 star place. The staff was very friendly and helpful. It's an old hotel but great location. The walk around the lake is beautiful.
Stayed 2 nights in Mar 2024

4/10 Poor

Narendra

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The staff is great. They are accommodating and attentive. We had no problems with the staff at all. However, this hotel is old and has not been updated or even maintained properly. The carpeted rooms smell so bad. We had them move us from our initial room because of the carpet smell to another that was only slightly better. The carpets are old and pulling up at the corners The bathrooms dont seem to be cleaned thoroughly between guests. The shower glass is cloudy with hard water stains. The sink and surround was also dirty with water spots. The paint is stained and the walls look dirty. The toilet had a ring of filth at the water line. The mattress was so hard and uncomfortable The dining area had peeling wallpaper and old paint. The food is below average at best. Each meal was disappointing. No taste and bland. We left early because we had enough, we booked for 3 days and stayed only for 2 days. We booked another hotel and completed our vacation. Overall I would NOT recommend this hotel to anyone, until issues above are fixed. We also met senior management who described why the hotel in such condition, seems excuses to us, but if you are opening for business then the property should be in a good condition.
Stayed 3 nights in Jan 2024

6/10 Okay

Ellis

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Perfect location but a little run down

The Heritage is in a fantastic location, right on the lake and only a short Tuk-Tuk ride from the historic sites. We were greeted with friendly staff who were helpful. However we felt the place was a little run down and not very clean.
Stayed 1 night in Dec 2023

8/10 Good

Melissa

Liked: Cleanliness, staff & service, room comfort

Good base to explore the city.

This is quite a large hotel, but not many guests were staying when we were there. The rooms were well loved but clean. The service was great and the staff were happy enough to open up the pool bar and sports bar for us to have a pre dinner drink. The staff even organised for us to hire bikes, so we could ride around the lake and visit the temples. The pool was great for a cool down at the end of the day. There is not much in the way of restaurants around the hotel, but the food in the hotel is delicious and affordable.
Stayed 2 nights in Mar 2023

8/10 Good

Renisha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Indika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 1 night in Aug 2019

4/10 Poor

Rajiv, Colombo

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The Swimming Pool was not in operation (I booked this hotel mainly because of the Swimming Pool). The Minibar was not working (when complaining, they came and told it was working even though it was not getting cold). It was a wet bathroom as the water splashes out of the shower cubicle. Even though I checked-in at 9pm I was asked to leave at noon or pay Rs.2,500 for every hour I stay.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location by the lake. The rooms were spacious and very clean. The bathroom was clean but there was a small water leak. I only stayed for one night and did not bother asking them to fix it. Did let them know there was a leak when leaving and they were very sorry about it and asked why i did not let them know earlier.
Stayed 1 night in Mar 2019

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Felt this hotel has great potential as the grounds are beautiful and the lobby is as well. The pool was great although it had a poolside bar but no one attending it. The room was spacious but very worn as well as the towels and bedding. It was clean enough. The bathroom had a very strong odor - not sure if it was an air freshener but it was very overwhelming. The food was average. The service was friendly. But was just disappointed for the missing upkeep of this hotel
Stayed 2 nights in Feb 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, room comfort
Breakfast was bad. Room was ordinary. Staff did not details about the town
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property is rundown and needs an upgrade.The front desk staff were helpful.The food was good.
Stayed 2 nights in Dec 2018

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The bathroom was corroded and stank. Room was a bit dusty.
Stayed 1 night in Dec 2018

10/10 Excellent

Isuru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect place for your Anuradhapura excursions

Great service from the minute we stepped in. We were a little late for lunch but the staff accommodated us anyways. If you’re visiting Anuradhapura this is a great place to stay.
Stayed 1 night in Dec 2018

10/10 Excellent

Niraj, Negombo, Sri Lanka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing to complain. Room is OK and Staff arranged us Tuk Tuk when ever we want to go out.
Stayed 1 night in Oct 2018

10/10 Excellent

Dhanushka, Anuradhapura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very accommodative and hospitable. Clean room
Stayed 1 night in Sep 2018

8/10 Good

Herbert, Germany

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, very good breakfast, would have liked if fresh fruit juice was served for breakfast, wallpaper in reastaurant tearing off. Confusion about assigning drivers quarters.
Stayed 1 night in Sep 2018

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