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Hotel Zenit Diplomatic

Property class: 4

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Photo gallery for Hotel Zenit Diplomatic

A hotel reception area with a curved reception desk, a digital display, and a check-in counter. There are potted plants and seating areas in the background.
A building with a curved facade and the word "Diplomatic" prominently displayed above the entrance.
A swimming pool with a clear blue water, surrounded by red chairs and a white umbrella.
A modern bathroom with a stone wall, a glass shower enclosure, and a circular hot tub.
A restaurant with checkered flooring, wooden tables, and cushioned chairs.

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
Avinguda de Tarragona, s/n, Andorra la Vella, AD500
  • Place, Parc Central
    ‪2 min walk‬
  • Place, Pyrenees Andorra Shopping Centre
    ‪9 min walk‬
  • Place, Casa de la Vall
    ‪11 min walk‬
  • Airport, La Seu d'Urgell (LEU)
    ‪169 min drive‬

Room options

View all photos for Triple Room (2 adults and 1 child)

A hotel room with two beds, a desk, a chair, and a painting on the wall.

Triple Room (2 adults and 1 child)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

Comfort Family Room

  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

Junior Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

A hotel room with a bed, two bedside lamps, a nightstand, and a window with curtains.

Double Room

8.2 out of 10
Very good
(39 reviews)
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room Single Use

A hotel room with a bed, two bedside lamps, a nightstand, and a window with curtains.

Double Room Single Use

8.6 out of 10
Excellent
(13 reviews)
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Triple Room

A hotel room with two beds, a desk, a chair, and a painting on the wall.

Triple Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Sofa Bed

DOUBLE CAPACITY 1

  • Sleeps 4

DOUBLE CAPACITY 2

  • Sleeps 4

DOUBLE KING SIZE BED

  • Sleeps 4

About the neighborhood

Andorra la Vella

Hotel Zenit Diplomatic places you within a 15-minute stroll of popular sights such as Pyrenees Andorra Shopping Centre and Caldea Spa. This 85-room, 4-star hotel has a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Parc Central - 2 min walk - 0.1 miles
  • Fountain Circuit 1 Trail - 8 min walk - 0.4 miles
  • Pyrenees Andorra Shopping Centre - 9 min walk - 0.5 miles
  • Casa de la Vall - 11 min walk - 0.6 miles
  • Caldea Spa - 14 min walk - 0.8 miles

Getting around

  • L'Hospitalet-pres-l'Andorre Station - 41 min drive
  • Barcelona El Prat Airport (BCN) - 178 min drive

Restaurants

  • ‪Plat'In - ‬3 min walk
  • ‪Coffee To Be Co.Be) - ‬7 min walk
  • ‪Andorra döner kebab - ‬5 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Pitaya Thaï Street Food - ‬6 min walk

About this property

Hotel Zenit Diplomatic

At Hotel Zenit Diplomatic, guests have access to an outdoor pool, free WiFi in public areas, and conference space. Self parking is offered for EUR 19.50 per night. The 24-hour front desk has multilingual staff ready to assist with luggage storage and tours/tickets. Additional amenities include a business center, a seasonal outdoor pool, and free newspapers.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and bidets. Minibars, safes, and phones are also standard.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 19.50 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: EUR 12 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool
  • Ski passes
  • Ski storage
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,690 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Communal living room
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for EUR 25.0 per day
  • Cribs/infant beds are available for EUR 4.0 per day

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately EUR 12 for adults and EUR 10 for children
  • Covered self parking fee: EUR 19.50 per night
  • Crib (infant bed) fee: EUR 4.0 per day
  • Rollaway bed fee: EUR 25.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 3 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from June to September.
  • Pool access available from 10:00 AM to 9:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.

Property is also known as

Hotel Zenit Diplomatic
Hotel Zenit Diplomatic Andorra La Vella
Zenit Diplomatic
Zenit Diplomatic Andorra La Vella
Hotel Zenit Diplomatic Hotel
Hotel Zenit Diplomatic Andorra la Vella
Hotel Zenit Diplomatic Hotel Andorra la Vella

Frequently asked questions

Are free cancellation options available at Hotel Zenit Diplomatic?

Hotel Zenit Diplomatic provides free cancellation on select room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Hotel Zenit Diplomatic?

As of Sep 29, 2026, prices found for a 1-night stay for 2 adults at Hotel Zenit Diplomatic on Oct 5, 2026 start from $59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Hotel Zenit Diplomatic?

This hotel is located in Andorra la Vella, a short 10-minute walk from Pyrenees Andorra Shopping Centre and also 15 minutes on foot from Caldea Spa. You'll also find Fountain Circuit 1 Trail and Illa Carlemany Shopping Center less than a mile away.

Does Hotel Zenit Diplomatic feature a casino?

No, Hotel Zenit Diplomatic doesn't have a casino.

Will I find an indoor pool at Hotel Zenit Diplomatic?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 10:00 AM and 9:00 PM and the seasonal pool is normally open from June until September.

Does Hotel Zenit Diplomatic feature a restaurant that includes a breakfast menu?

Yes, Hotel Zenit Diplomatic serves continental breakfast each morning for a surcharge from its restaurant.

Will Hotel Zenit Diplomatic allow pets to stay for free?

No, pets aren't allowed at Hotel Zenit Diplomatic.

Where is the closest airport to Hotel Zenit Diplomatic?

The closest major airport to Hotel Zenit Diplomatic is La Seu d'Urgell (LEU), which is 16.9 mi away (53 minutes by car).

Hotel Zenit Diplomatic Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 138 out of 587 reviews
Rating 8 - Good. 208 out of 587 reviews
Rating 6 - Okay. 124 out of 587 reviews
Rating 4 - Poor. 72 out of 587 reviews
Rating 2 - Terrible. 45 out of 587 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having read some of the reviews I was definitely concerned about visiting this hotel - especially as I had also booked it for four of my friends - but we were very pleasantly surprised. The rooms were comfortable & clean plus there were nice touches such as a spare toothbrush in case you had forgotten to bring one. The location was also ideal for visiting the town.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very central location, excellent staff, hotel is spotlessly clean, would definitely stay again!
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Overall the hotel is nice, affordable, and a decent breakfast! Definitely would stay here again
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in great location; comfy bed; spacious room; friendly staff; a pool; I definitely recommend it
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was part of a longer stay as we were traveling through France
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay September 2025

My impression is that the hotel had a recent renovation, the condition is excellent. It is a short walk from Andorra la Vella bus station
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Rooms clean everyday 👍
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great for an overnight stay. Secure underground parking for our motorcycle. The meal deal breakfast and dinner buffets were an absolute bargain.
Stayed 1 night in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Almost drove past it. It’s next to McDonald’s. Good location! The parking was tight and steep to get to.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Fabulous hotel, wonderfully helpful staff that went above & beyond to assist us extend our stay. Lovely large room. Well appointed bathroom. Very comfortable beds. We ate in snack room & restaurant, food was good quality & nicely cooked. Breakfast buffet was superb & included cooked option that was being freshly cooked. I would definitely recommend this hotel.
Stayed 1 night in Jun 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Nice hotel, perfect accomodation. Electric vehicle charge only with the domestic AC cable
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall everything was fine
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simplement convenable
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in May 2025
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, room comfort
P
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel has a perfect location in Andorra , nice friendly personnel , comfortable rooms , but a bit disturbing sound from the next door construction site. The garage is scary if you have a big car
Stayed 1 night in May 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
Initial room smelled like smoke..but then they changed our room and was normal
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2023
Verified review

4/10 Poor

Disliked: Property conditions & facilities
maybe 2-star hotel, VERY tight parking, bulb missing in the room, cannot control room temperature, very hot
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a expensive charge for parking. But all rest is very good.
Stayed 2 nights in Nov 2023
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities
Too much noise from other guests in the corridors as people running , knocking on the door etc..
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needed to be a little better cleaned, smell of cigarettes would come in from the AC vents. Door key would stop working at random times.
Stayed 2 nights in Aug 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
2 of my towels were stained and 1 was very worn you could almost see through it. I threw the stained ones on the bathroom floor immediately and then upon my return after lunch they had been refolded for use again… yuck! Shower drain was extremely slow and being a ground level shower the water overflowed out on to the tile. They stated they sent maintenance up to fix it while I was away but the same thing happened again. I left a day early and went to another hotel. The location is great, but all else was a turn off.
One of two stained and torn towels upon my arrival. Folded up as if brand new to use.
Water overflowed from shower, clogged drain.
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Advertised as a 4 star hotel and I suppose it was in the 70's and 80's. Nowadays, it's a bit tired and in need of a refurbishment. Having said that, the staff are wonderful and the hotel is clean. Our room had workable air conditioning. The hotel advertises EV Charging but, in reality it's a few 13 amp sockets and the loan of a granny charger. However, I can't complain as the charging was free. There are two garage floors and most bays didn't have power so EV drivers may find it difficult to park near a power socket. If you like shopping, the hotel is ideally situated very close to the main shopping area. There's also a hiking path just behind. In my view, the staff were the stars at this hotel. I'd go back just for that reason.
Stayed 2 nights in Aug 2024
Verified review

6/10 Okay

Liked: Cleanliness, room comfort
Disliked: Staff & service

Needs update and training their cleaners

It was really central and easy to walk everywhere. The bed was comfortable. Took my first shower with no shower gel, the bottle attached in the bathroom was completely empty. Used my own hair shampoo as a shower gel. Reception apologized and asked the cleaner to fill it up. Following day and after cleaner already cleaned my room in the morning, while I was away, I came back to change clothing around 13:30 and the cleaning supervisor without knocking the door entered my room! Again reception apologized. The hotel needs and update and definitely doesn’t feel that this is a 4 star hotel. The reception staff spoke English and were polite.
Stayed 2 nights in Jun 2024