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Family & Wellness Hotel Serena

4.0 star property
Family-friendly hotel with a full-service spa and free breakfast

Choose dates to view prices

Photo gallery for Family & Wellness Hotel Serena

Cozy retreat with a large bed, wooden headboard, and plush furnishings.
Relax in the shade of a pergola, surrounded by comfortable seating and lush greenery.
Stunning Alpine-style hotel with wooden balconies and a grand entrance, set amidst a serene winter landscape.
Enjoy a sumptuous spread of international cuisine at our buffet, featuring a variety of dishes and fresh flowers.
Relax by the pool surrounded by comfortable lounge chairs and a clean, inviting atmosphere.

Popular amenities

  • Bar
  • Hot Tub
  • Pool
  • Breakfast included
  • Air conditioning
  • Room service

Explore the area

Map
Via Crosare 15, Andalo, TN, 38010
  • Andalo-Doss Pela Gondola
    ‪5 min walk‬
  • Laghet-Prati di Gaggia Gondola
    ‪8 min walk‬
  • Lake Molveno
    ‪6 min drive‬

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Room options

View all photos for Suite

Suite | 1 bedroom, minibar, desk, soundproofing

Suite

  • Sleeps 5
  • 1 Double Bed, 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Suite

Suite | 1 bedroom, minibar, desk, soundproofing

Suite

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Family Room

Family Room | 1 bedroom, minibar, desk, soundproofing

Family Room

  • 409 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds

View all photos for Junior Room

Junior Room | 1 bedroom, minibar, desk, soundproofing

Junior Room

  • Sleeps 4
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Comfort Double Room

Comfort Double Room | 1 bedroom, minibar, desk, soundproofing

Comfort Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Single Room

Basic Single Room | 1 bedroom, minibar, desk, soundproofing

Basic Single Room

  • 161 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Family Room

Family Room | 1 bedroom, minibar, desk, soundproofing

Family Room

  • Sleeps 5
  • 2 Double Beds

View all photos for Family Quadruple Room

Family Quadruple Room | 1 bedroom, minibar, desk, soundproofing

Family Quadruple Room

  • 323 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Junior Room

Junior Room | 1 bedroom, minibar, desk, soundproofing

Junior Room

  • 355 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Superior Triple Room

Superior Triple Room | 1 bedroom, minibar, desk, soundproofing

Superior Triple Room

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Suite

Suite | 1 bedroom, minibar, desk, soundproofing

Suite

  • 538 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds

View all photos for Classic Triple Room (Luna)

Classic Triple Room (Luna) | 1 bedroom, minibar, desk, soundproofing

Classic Triple Room (Luna)

  • 215 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Design Triple Room

Design Triple Room | 1 bedroom, minibar, desk, soundproofing

Design Triple Room

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, minibar, desk, soundproofing

Deluxe Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Andalo

Family & Wellness Hotel Serena places you next to Skirama Dolomiti Adamello Brenta and Brenta Group. This 29-room, 4-star hotel has conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Andalo-Doss Pela Gondola - 5 min walk - 0.3 miles
  • Paganella Ski Area - 5 min walk - 0.3 miles
  • Laghet-Prati di Gaggia Gondola - 8 min walk - 0.5 miles
  • Molveno-Pradel Lift - 4 min drive - 3.1 miles
  • Lake Molveno - 6 min drive - 3.8 miles

Getting around

  • Mezzocorona Station - 33 min drive

Restaurants

  • ‪Rifugio Dosson - ‬4 min walk
  • ‪La Stua - ‬3 min walk
  • ‪Rifugio La Roda - ‬35 min drive
  • ‪TowerPub Apres Ski - ‬3 min walk
  • ‪Ristorante Pizzeria al Picchio Rosso - ‬3 min walk

About this property

Family & Wellness Hotel Serena

Family-friendly hotel with a full-service spa and free breakfast
At Family & Wellness Hotel Serena, guests enjoy a full-service spa, an indoor pool, and a children's pool. You can put free parking to good use if you drive. Front-desk staff can assist with concierge services, luggage storage, and securing valuables. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and a hot tub.
Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, slippers, and bidets. Refrigerators, minibars, and electric kettles are also available.
An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with Turkish bath/hammam.

Languages

English, Italian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Library
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

More

  • Smoking not allowed

Room amenities

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Soundproofed rooms

Policies

Check-in

Express check-in available
Minimum check-in age: 18

Check-out

Express check-out available

Special check-in instructions

The front desk is open daily from 7 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
The front desk is available during limited hours, and checking in and out are easy with express services. Driving? This property offers free parking, along with a car charging station.
Property Registration Number IT022005A1DMUWRRL7

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Serena Andalo
Serena Hotel Andalo
Family Wellness Hotel Serena Andalo
Family Wellness Hotel Serena
Family Wellness Serena Andalo
Family Wellness Serena
Family & Wellness Serena
Family & Wellness Hotel Serena Hotel
Family & Wellness Hotel Serena Andalo
Family & Wellness Hotel Serena Hotel Andalo

Frequently asked questions

What can I see near Family & Wellness Hotel Serena?

This hotel is located in Andalo, just steps from Skirama Dolomiti Adamello Brenta and Scuola Italiana Sci Dolomiti di Brenta, and within a short walk of Paganella Ski Area. You'll also find Andalo-Doss Pela Gondola and Laghet-Prati di Gaggia Gondola less than a mile away.

How much does it cost to stay at Family & Wellness Hotel Serena?

As of Jul 27, 2025, prices found for a 1-night stay for 2 adults at Family & Wellness Hotel Serena on Aug 1, 2025 start from $397.71, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Family & Wellness Hotel Serena?

Yes, self parking is offered for free at the hotel. Electric car charging is also available for guests.

Is a spa located at Family & Wellness Hotel Serena?

There is a full-service spa available for guests to enjoy and services include facials, massages, body treatments, and mani/pedis.

Does Family & Wellness Hotel Serena feature a casino at the property?

No, Family & Wellness Hotel Serena doesn't have a casino.

Will I find an indoor pool at Family & Wellness Hotel Serena?

Yes, this hotel has an indoor pool along with a hot tub.

What amenities will couples enjoy at Family & Wellness Hotel Serena?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Family & Wellness Hotel Serena have a hot tub?

Yes, this hotel has a spa tub.

Does Family & Wellness Hotel Serena have a restaurant that serves breakfast?

Yes, Family & Wellness Hotel Serena serves free continental breakfast each morning from its restaurant.

Will Family & Wellness Hotel Serena allow pets to stay free of charge?

No, pets aren't allowed at Family & Wellness Hotel Serena.

Does Family & Wellness Hotel Serena have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies at Family & Wellness Hotel Serena?

No, there aren't any guestrooms with balconies at Family & Wellness Hotel Serena.

Family & Wellness Hotel Serena Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 3 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

8.8/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mogens Hjerrild

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025

10/10 Excellent

Mattia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023

10/10 Excellent

Francesco Maria

Liked: Staff & service, amenities, property conditions & facilities
Mi è piaciuto tutto. Igiene assoluta. Cucina top. Cortesia alle stelle. Voto 10 con lode.
Stayed 4 nights in Mar 2022

8/10 Good

Riccardo, Rimini

Liked: Cleanliness, staff & service, property conditions & facilities

Relax in famiglia

Hotel completo buon confort e servizi