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SH Villa Gadea Hotel

5.0 star property
Stylish beach retreat with 3 outdoor pools

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Photo gallery for SH Villa Gadea Hotel

Relax by the pool surrounded by palm trees and lounge chairs, with access to a beach area and stunning views of the surrounding mountains.
Rows of chairs are arranged for guests, with a beautiful arch and floral arrangements adding a decorative touch.
Enjoy meals in a warm and inviting dining area with wicker chairs and lush greenery.
Enjoy a scenic view of the coastline from the balcony, featuring a chair and table.
Experience the hotel's striking design, featuring a glass facade and unique triangular skylight.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Room service

Explore the area

View in a map
Partida Villa Gadea, 0, Altea, Alicante, 03590
  • Altea Harbour
    ‪9 min walk‬
  • Altea Market
    ‪5 min drive‬
  • La Roda Beach
    ‪6 min drive‬

Room options

View all photos for Superior Room, 1 Double or 2 Twin Beds, Terrace

Two large beds with blue and white bedding, a flat-screen TV, and a balcony with a view.

Superior Room, 1 Double or 2 Twin Beds, Terrace

9.6 out of 10
Exceptional
(9 reviews)
  • 474 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room, Terrace, Sea View (2 Adults + 1 Child)

Enjoy ocean views from the large window in this stylish room, featuring a comfortable bed, desk, and seating area.

Superior Room, Terrace, Sea View (2 Adults + 1 Child)

10.0 out of 10
Exceptional
(1 review)
  • 474 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed, Terrace

Enjoy ocean views from the large window in this stylish room, featuring a comfortable bed, desk, and seating area.

Standard Room, 1 Double Bed, Terrace

8.0 out of 10
Very good
(12 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, Terrace, Sea View (3 adultos + 1 niño)

Enjoy ocean views from the large window in this stylish room, featuring a comfortable bed, desk, and seating area.

Premium Room, Terrace, Sea View (3 adultos + 1 niño)

  • 484 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 1 Twin Bed and 1 Double Sofa Bed

View all photos for Premium Room, Terrace, Sea View (2 adultos + 2 niños)

Enjoy ocean views from the large window in this stylish room, featuring a comfortable bed, desk, and seating area.

Premium Room, Terrace, Sea View (2 adultos + 2 niños)

  • 484 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 1 Twin Bed and 1 Double Sofa Bed

View all photos for Premium Room, Terrace, Sea View (2 adultos + 1 niño)

Enjoy ocean views from the large window in this stylish room, featuring a comfortable bed, desk, and seating area.

Premium Room, Terrace, Sea View (2 adultos + 1 niño)

  • 484 sq ft
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed OR 1 Twin Bed and 1 Double Sofa Bed

View all photos for Superior Room, Terrace, Sea View (3 Adults + 1 Child)

Enjoy ocean views from the large window in this stylish room, featuring a comfortable bed, desk, and seating area.

Superior Room, Terrace, Sea View (3 Adults + 1 Child)

10.0 out of 10
Exceptional
(1 review)
  • 474 sq ft
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Room, Terrace, Sea View (3 Adults)

Enjoy ocean views from the large window in this stylish room, featuring a comfortable bed, desk, and seating area.

Superior Room, Terrace, Sea View (3 Adults)

  • 474 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Junior Suite, Terrace

Relax in this stylish room with a sofa, flat-screen TV, and balcony offering a scenic mountain view.

Junior Suite, Terrace

  • 657 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite, Jetted Tub (1 Adult)

Relax in this stylish room with a sofa, flat-screen TV, and balcony offering a scenic mountain view.

Junior Suite, Jetted Tub (1 Adult)

  • 657 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite, Terrace (2 Adults + 2 Children)

Relax in this stylish room with a sofa, flat-screen TV, and balcony offering a scenic mountain view.

Junior Suite, Terrace (2 Adults + 2 Children)

10.0 out of 10
Exceptional
(1 review)
  • 657 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Junior Suite, Terrace (2 Adults + 1 Child)

Relax in this stylish room with a sofa, flat-screen TV, and balcony offering a scenic mountain view.

Junior Suite, Terrace (2 Adults + 1 Child)

  • 657 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Junior Suite, Terrace (3 Adults + 1 Child)

Relax in this stylish room with a sofa, flat-screen TV, and balcony offering a scenic mountain view.

Junior Suite, Terrace (3 Adults + 1 Child)

  • 657 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Junior Suite, Terrace (3 adults)

Relax in this stylish room with a sofa, flat-screen TV, and balcony offering a scenic mountain view.

Junior Suite, Terrace (3 adults)

10.0 out of 10
Exceptional
(1 review)
  • 657 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premium Room, Terrace, Sea View (3 Adults)

Enjoy ocean views from the large window in this stylish room, featuring a comfortable bed, desk, and seating area.

Premium Room, Terrace, Sea View (3 Adults)

  • 484 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Premium Room, Terrace, Sea View

Enjoy ocean views from the large window in this stylish room, featuring a comfortable bed, desk, and seating area.

Premium Room, Terrace, Sea View

10.0 out of 10
Exceptional
(8 reviews)
  • 484 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed OR 1 Twin Bed and 1 Double Sofa Bed

View all photos for Superior Double Room Single Use, Jetted Tub

Two large beds with blue and white bedding, a flat-screen TV, and a balcony with a view.

Superior Double Room Single Use, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 474 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Room, Terrace (2 Adults + 2 Children)

Two large beds with blue and white bedding, a flat-screen TV, and a balcony with a view.

Superior Room, Terrace (2 Adults + 2 Children)

8.0 out of 10
Very good
(1 review)
  • 474 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Room, Terrace, Sea View (2 Adults + 2 Children)

Enjoy the breathtaking sea and mountain views from this balcony, complete with a table and two chairs.

Superior Room, Terrace, Sea View (2 Adults + 2 Children)

  • 474 sq ft
  • Sea view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Double Room Single Use, Jetted Tub, Sea View

Enjoy the breathtaking sea and mountain views from this balcony, complete with a table and two chairs.

Superior Double Room Single Use, Jetted Tub, Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • 474 sq ft
  • Sea view
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Room, Terrace (3 Adults + 1 Child)

Two large beds with blue and white bedding, a flat-screen TV, and a balcony with a view.

Superior Room, Terrace (3 Adults + 1 Child)

  • 474 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Room, Terrace (3 Adults)

Two large beds with blue and white bedding, a flat-screen TV, and a balcony with a view.

Superior Room, Terrace (3 Adults)

8.0 out of 10
Very good
(2 reviews)
  • 474 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Room, Terrace (2 Adults + 1 Child)

Two large beds with blue and white bedding, a flat-screen TV, and a balcony with a view.

Superior Room, Terrace (2 Adults + 1 Child)

8.8 out of 10
Excellent
(3 reviews)
  • 474 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premium Double Room Single Use

Enjoy ocean views from the large window in this stylish room, featuring a comfortable bed, desk, and seating area.

Premium Double Room Single Use

  • 484 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room, Terrace, Sea View

Enjoy ocean views from the large window in this stylish room, featuring a comfortable bed, desk, and seating area.

Superior Double or Twin Room, Terrace, Sea View

9.0 out of 10
Wonderful
(13 reviews)
  • 474 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

About the neighborhood

Altea

SH Villa Gadea Hotel places you within a short walk of Altea Harbour and within a mile (2 km) of Cap Negret Beach. This 202-room, 5-star hotel welcomes guests with 3 outdoor pools, 4 restaurants, and free in-room WiFi.

What's nearby

  • Altea Harbour - 9 min walk - 0.5 miles
  • Cap Negret Beach - 14 min walk - 0.8 miles
  • Altea Market - 5 min drive - 1.8 miles
  • Our Lady of Consolation Church - 6 min drive - 4.9 miles
  • La Roda Beach - 6 min drive - 4.9 miles

Getting around

  • Olla de Altea Station - 11 min walk
  • La Vila Joiosa Tram Station - 19 min drive
  • Alicante Intl. Airport (ALC) - 42 min drive

Restaurants

  • ‪La Terraza - ‬5 min drive
  • ‪Hotel con Encanto & Tetería JARDÍN de los SENTIDOS - ‬9 min walk
  • ‪Bay Club Altea - ‬5 min drive
  • ‪Katanga - ‬6 min drive
  • ‪Altea Park - ‬4 min drive

About this property

SH Villa Gadea Hotel

Stylish beach retreat with 3 outdoor pools
Guests staying at SH Villa Gadea Hotel enjoy access to 3 outdoor pools, a gym, and a sauna. Self parking is available for EUR 11 per day. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and luggage storage. Other amenities at this beach hotel include free WiFi in public areas, conference space, and a business center.
Guests can expect to find free WiFi and TVs with satellite channels. Beds are dressed in premium bedding and bathrooms offer jetted tubs, hair dryers, and designer toiletries. Minibars, safes, and desks are also available.
3 outdoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 12 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and detox wraps. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic, hydrotherapy, and reflexology.

Languages

English, French, German, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 11 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 22 for adults and EUR 22 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Bar oasis
  • La Palapa
  • Restaurante Kitsume
  • Restaurante Miramar
  • Restaurante Veranda

Things to do

  • 3 outdoor pools
  • Gym
  • Playground
  • Sauna
  • Shopping
  • Stereo
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Business center
  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 12 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 2004
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between November 17 and March 17.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 22 for adults and EUR 22 for children
  • Self parking fee: EUR 11 per day
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.
Property Registration Number CV-H01314-A

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from April to October.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

SH Villa Gadea
SH Villa Gadea Altea
SH Villa Gadea Hotel
SH Villa Gadea Hotel Altea
Villa Gadea
Villa SH
Sh Melia Hotel Gadea Beach
SH Villa Gadea
SH Villa Gadea Hotel Hotel
SH Villa Gadea Hotel Altea
SH Villa Gadea Hotel Hotel Altea

Frequently asked questions

Is a free cancellation option available at SH Villa Gadea Hotel?

SH Villa Gadea Hotel provides free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on our site.

What's there to do around SH Villa Gadea Hotel?

This hotel is located in Altea, a short 11-minute walk from Altea Harbour and also 17 minutes on foot from Cap Negret Beach. You'll also find Albir Beach and Altea Market within a short drive.

Will I be able to park at SH Villa Gadea Hotel?

Yes, parking is offered for EUR 11 per day. Accessible parking and electric car charging are also available for guests.

Is there a spa available at SH Villa Gadea Hotel?

Spa services at the hotel include detox wraps, Ayurvedic treatments, massages, and mani/pedis.

Does SH Villa Gadea Hotel have a casino?

No, SH Villa Gadea Hotel doesn't have a casino.

Is there an indoor pool at SH Villa Gadea Hotel?

No, this hotel doesn't have an indoor pool; however, there are 3 outdoor pools. The seasonal pool is normally open from April until October.

What do couples enjoy most about SH Villa Gadea Hotel?

There are plenty of amenities for couples at this hotel, including 3 outdoor pools, a poolside bar, and 4 restaurants.

Does SH Villa Gadea Hotel have a hot tub?

Yes, this hotel offers private outdoor spa tubs in some guestrooms.

Does SH Villa Gadea Hotel have a restaurant with a breakfast menu?

Yes, SH Villa Gadea Hotel has 4 restaurants, and serves buffet breakfast each morning for a surcharge.

Does SH Villa Gadea Hotel allow pets to stay free of charge?

No, pets aren't allowed at SH Villa Gadea Hotel though service animals are welcome.

Does SH Villa Gadea Hotel have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Can I book a room with a balcony at SH Villa Gadea Hotel?

Yes, some guestrooms at this hotel offer a terrace where guests can enjoy sea or mountain views.

Does SH Villa Gadea Hotel offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at SH Villa Gadea Hotel.

SH Villa Gadea Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 632 out of 964 reviews
Rating 8 - Good. 255 out of 964 reviews
Rating 6 - Okay. 63 out of 964 reviews
Rating 4 - Poor. 8 out of 964 reviews
Rating 2 - Terrible. 6 out of 964 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Odalys, Nlv

Traveled with family
Liked: Staff & service, amenities
I found a spider in my bed the first night, and the front Desk agent didn’t even pay attention to me.
Stayed 5 nights in Apr 2025

10/10 Excellent

Adalberto

Stayed 3 nights in Apr 2025

10/10 Excellent

kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Courtney, Mission

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was beautiful and the area was beautiful. We would definitely come back. We loved the view from our room. I would rate the property as a 5 star. The only things I would say that differs from most 5 stars we have stayed is your luggage being taken to your room for you. Really small detail but is a above and beyond service you expect from 5 star
Stayed 3 nights in Nov 2024

10/10 Excellent

Ruth

Stayed 2 nights in Apr 2025

8/10 Good

Dawn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great and enjoyed the spa. Has lovely views. It’s out of town not near shops and around 55 minutes to walk into the town of Altea.
Stayed 1 night in Mar 2025

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Altea

A nice hotel maybe not the greatest location as it's located at the far end of Altea. Taxis took on average 20 to 30 minutes wait time's to and from the old city. Hotel staff was friendly. Pool area was nice except the 3 days of filming with drones flying over you and the film crew were annoying. Buffet for breakfast and dinner had a nice selection.
Stayed 6 nights in Feb 2025

10/10 Excellent

leonard

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in Feb 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Luisa

Stayed 1 night in Jan 2025

8/10 Good

Vlad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was really good, super nice hotel, the bar are is lovely and the spa is probably on of the best in Costa Blanca. The only thing I would say was the standard double room, it was a bit dated, but still very clean and comfortable.
Stayed 1 night in Dec 2024

10/10 Excellent

Alvin, London

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel , pool and gardens are spectacular…. Food excellent , Bedroom very comfortable and well appointed. Only small criticism, lack of staff in bar , and in restaurant, very disorganised…. But this didn’t spoil our enjoyment.
Stayed 3 nights in Dec 2024

8/10 Good

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Xmas break

Return visit lovely hotel. Staff very pleasant and helpful . Breakfast amazing
Stayed 2 nights in Dec 2024

8/10 Good

S

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Slow checkout

We have stayed in this hotel 5 times so obviously enjoy the facilities abd location. However this time checkout was very slow and I was in line for 20 minutes. I had to eventually ask a member of staff standing in the background to check me out, not good customer service. Express checkout or better training of staff would help.
Stayed 2 nights in Nov 2024

10/10 Excellent

Paola

Stayed 1 night in Oct 2024

8/10 Good

Henry

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice overall. Not many complaints at all.
Stayed 1 night in Oct 2024

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Iwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gwesty da moethus ger y mor - Friendly Hotel

Stayed 4 nights in Sep 2024

10/10 Excellent

peter

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were so polite and able and willing to always help, excellent 4 day break. Rooms and en-suit was massive with jacuzzi too.
Stayed 3 nights in Sep 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is very nice.
Stayed 3 nights in Sep 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed several times and always enjoyed our stay. Your staff are exceptionally good - efficient, professional, courteous and excellent english skills. Communication before our stay was very helpful and secured our very comfortable transfers to and from the airport. Our room was exactly what we hoped for. We enjoyed breakfast in our room on 2 occasions and found room service to be excellent. Our only concerns were the haphazard local taxi service. After booking with reception and told we were number 2 or 3, others took the taxis saying they were number 2 or 3. This was quite irritating. Also Kitsume restaurant was disappointing and we were given a limited choice of dishes as everything we chose ( 3 diners ) was unavailable. Reception staff are wonderful and nothing was too much trouble. We love the hotel and will certainly be back. Thank you.
Stayed 4 nights in Sep 2024

10/10 Excellent

Jorge L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jasmina, Toronto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The housekeeping at this place is amazing!!! The room was thouroughly cleaned every single day. The brekfast was great with so many options, the staff is nice. The only minor thing is the enforcement of the pool policies. Apperently, neither the jumping, nor the valleyballi in the pool are allowed, but some guests were consistently doing it without any objections from the pool staff. I guess, some guests are treated differentlly.
Stayed 8 nights in Aug 2024

10/10 Excellent

Ian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and great staff. wifi a little sketchy and evening restaurant choices limited but aside from that excellent
Stayed 5 nights in Aug 2024

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Flights

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Flights from Seattle to Delhi
st croix seaplane base airport
Flights from Peoria to San Antonio
Flights from Vancouver to Sacramento
Flights from Evansville to Manila
Flights from Victoria to Whistler
Flights from Delhi to Dharamshala

Packages

Las Vegas