2/10 Terrible
Jon L.
Jul 6, 2025
Disliked: Cleanliness
Stay Away from this "Hideaway"!
I am writing to formally express my concerns and dissatisfaction regarding the condition of the rental unit located at Hideaway Ocean Breeze Way, which I recently paid in full in advance and found in unsafe and unsanitary conditions. First of all the unit it was rented to me was not even the same as showed in pics, I immediately notied a persistent and overwhelming moldy smell throughout the unit, indicating possible mold growth or a longstanding moisture problem. This raises serious health and safety concerns, especially for individuals with respiratory conditions.In addition, the cleaning standards were grossly inadequate. I discovered broken down food trays and utensils stored inside the cupboards, you claim is for "sanitary reasons"? These are Styrofoam food trays broken in half, not even plates The furnishings and interior items are in deplorable condition. The couches have visible cuts and stains, rendering them unsanitary and unfit for use. Multiple walls are stained and dirty, further highlighting the lack of proper maintenance and preparation prior to occupancy.Of particular concern is an exposed or damaged electrical outlet, which appears to be in unsafe condition, potentially posing an electrical hazard. This matter should be addressed immediately to ensure the safety of the unit’s future occupants. I ended up not staying at the location because of the stated concerns (pictures don't lie), contacted the owner and VRBO and they refused to reimburse me.
Jon L.
Stayed 4 nights in Jul 2025