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Aifu Resort

3.0 star property

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Photo gallery for Aifu Resort

A pool area with multiple swimming pools, sun loungers, umbrellas, and a bridge connecting the pools.
A lobby with a check-in counter, a reception desk, a sofa, and a coffee station.
A hotel room with a bed, a TV, a desk, a sofa, and a dining table with food.
A buffet table with various baked goods and pastries.
An outdoor cafe with wooden tables and chairs, a large screen, and a view of the sea.

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Sheraton Montazah Towers, Cournish Road, Alexandria
  • Place, Montazah Palace
    ‪14 min walk‬
  • Place, Montazah Beach
    ‪15 min walk‬
  • Place, El Mamurah Beach
    ‪4 min drive‬

Room options

View all photos for Executive Suite

A hotel room with a large bed, wooden headboard, a nightstand, a wardrobe, and a small desk with a mirror.

Executive Suite

  • Sleeps 3
  • Free WiFi

View all photos for Junior Suite

A hotel room with a bed, nightstands, a wardrobe, and a bathroom.

Junior Suite

  • Sleeps 1
  • Free WiFi

View all photos for Superior Room

A bed with a floral bedspread, a wooden headboard, and a nightstand with a telephone.

Superior Room

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Room

A hotel room with two beds, a window with curtains, a wall-mounted air conditioner, and a view of the outside balcony.

Deluxe Room

  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior Room

A view of a swimming pool from a window, with a clear sky and a building in the background.

Superior Room

  • Garden view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Executive Suite

A hotel room with a bed, a TV, a desk, a sofa, and a dining table with food.

Executive Suite

  • 2 bedrooms
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Presidential Suite

A hotel room with a large bed, a wooden nightstand, a desk with a chair, a mirror, and a framed picture on the wall.

Presidential Suite

  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Junior Suite

A hotel room with a bed, a nightstand, a wardrobe, and a bathroom with a shower curtain.

Junior Suite

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Alexandria

Located in Al-Muntazah, Aifu Resort is a leisurely stroll from sights such as Montazah Beach and Montazah Palace. This 86-room, 3-star hotel has 2 restaurants, a full-service spa, and an outdoor pool. Located centrally in Alexandria, it's connected to a shopping center and also close to El Mamurah Beach and Kouta Park.

What's nearby

  • Montazah Palace - 14 min walk - 0.8 miles
  • Montazah Beach - 15 min walk - 0.9 miles
  • El Mamurah Beach - 4 min drive - 1.0 mile
  • Kouta Park - 5 min drive - 1.5 miles
  • Bibliotheca Alexandrina - 24 min drive - 10.6 miles

Getting around

  • Montazah Station - 11 min walk
  • Alexandria (ALY-Alexandria Intl.) - 36 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Black Cafe - ‬11 min walk
  • ‪Club Lounge - ‬4 min walk
  • ‪El Kataa Seafood - ‬4 min walk
  • ‪Hosny | حسني - ‬7 min walk

About this property

Aifu Resort

Guests of Aifu Resort enjoy a full-service spa, an outdoor pool, and a children's pool. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and tours or tickets. Other amenities at this spa hotel include a gym, a sauna, and a rooftop terrace.
Guests can expect to find free WiFi and TVs with cable channels. Sitting areas, minibars, and safes are also standard.
An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include massages and body treatments.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 5 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Aifu Terrace
  • Jasmine

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Library
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center

Outdoors

  • Garden
  • In a national park
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body treatments
  • Massage
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 floors
  • 6 buildings
  • Banquet hall
  • Built in 2007
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in an "Egyptians and Egyptian Residents ONLY" room type must present an Egyptian ID at check-in. The property reserves the right to amend the rate if valid proof is not provided.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 17 to December 1:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for USD 15.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 5 per person
  • Rollaway bed fee: USD 15.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Unmarried guests may be restricted from sharing rooms in accordance with local laws. Guests must provide proof of marriage if requested by the property.
  • The seasonal pool is open from May 01 to October 01.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Aifu Resort Alexandria
Aifu Resort
Aifu Alexandria
Aifu
Aifu Resort El-Montazah Hotel Alexandria
Aifu Horizon Hotel
Aifu Resort Hotel
Aifu Resort Alexandria
Aifu Resort Hotel Alexandria

Frequently asked questions

Are free cancellation options available at Aifu Resort?

Aifu Resort provides free cancellation on select room rates. For additional details, review the cancellation policy on our site.

What's there to do near Aifu Resort?

This hotel is situated in Al-Muntazah within a short 14-minute walk of Montazah Beach and also 14 minutes on foot from Montazah Palace. You'll also find San Stefano Grand Plaza and El Mamurah Beach within a short drive.

Is there parking available at Aifu Resort?

Yes, there is wheelchair-accessible parking available.

Is there a spa available at Aifu Resort?

There is a full-service spa available for guests to enjoy and services include body treatments and massages.

Does Aifu Resort include a casino at the property?

No, Aifu Resort doesn't have a casino.

Will I find an indoor pool at Aifu Resort?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool will be open from May 01 until October 01.

What amenities will couples enjoy at Aifu Resort?

There are plenty of amenities for couples at this hotel, including 2 restaurants, an outdoor pool, and a poolside bar.

Are there hot tubs at Aifu Resort?

No, but guests can enjoy a steam room at this hotel.

Does Aifu Resort have a restaurant with a breakfast menu?

Yes, Aifu Resort has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Aifu Resort allow pets to stay free of charge?

No, pets and service animals aren't allowed at Aifu Resort.

Are there connecting rooms at Aifu Resort?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Aifu Resort?

The closest major airport to Aifu Resort is Alexandria (ALY-Alexandria Intl.), which is 9.7 mi away (36 minutes by car).

Are there rooms with balconies at Aifu Resort?

No, you won't find guestrooms with balconies at Aifu Resort.

Does Aifu Resort have a wedding venue?

Take advantage of the wedding venue at Aifu Resort if you plan to say "I do" during your trip.

Aifu Resort Reviews

Reviews

6.4
Rating 10 - Excellent. 22 out of 116 reviews
Rating 8 - Good. 37 out of 116 reviews
Rating 6 - Okay. 22 out of 116 reviews
Rating 4 - Poor. 7 out of 116 reviews
Rating 2 - Terrible. 28 out of 116 reviews

6.6/10

Cleanliness

6.8/10

Staff & service

5.4/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Mohamed

Liked: Cleanliness, amenities, property conditions & facilities
Front desk was exceptional. The food service was indeed very excellent. I was very satisfied
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in and spend vacation
Stayed 11 nights in May 2024
Verified review

6/10 Okay

Haytham Ebrahim

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff good , easy check in , room
Stayed 1 night in Nov 2022
Verified review

6/10 Okay

Hazem

Liked: Cleanliness, room comfort
- Nice staff - Good Pool, clean not so deep good for all ages - Nice location with private parking - The options at breakfast were so limited - Not good value for money
Stayed 3 nights in Jul 2025
Verified review

6/10 Okay

haitham

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

nice location for a short stay

Nice location for short stay, food quality needs to be better, wifi is not working well
Verified review

2/10 Terrible

Khaled

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking was 10min walk Staff wasn't helpful Bathroom sink was clogged There was nothing in the room at all, not even drinking water. Even in the bathroom, there was nothing. But I asked them for soap, and they brought it when I requested it.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Rederic Savage

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and very helpful staff who go out off their way. Clean and good size rooms.
Stayed 3 nights in Nov 2022
Verified review

8/10 Good

qassem

Liked: Cleanliness, staff & service, property conditions & facilities
It was ok for the price
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Wish the pool opened at 7am!
Stayed 1 night in Jul 2024
Verified review

2/10 Terrible

Khalil

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not so good don’t go to this hotel
Stayed 1 night in Sep 2022
Verified review

2/10 Terrible

Mina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t go there ever

Dirty nasty Should be taking off hotels.com you guys are better than this
Stayed 2 nights in Aug 2022
Verified review

4/10 Poor

Gamal

Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel is still stuck in the 70s. There is a very long walk from reception to the rooms, the lifts would barely work and the place was quite noisy when trains went by.
Stayed 1 night in Sep 2022
Verified review

2/10 Terrible

Maen

Disliked: Cleanliness, amenities, property conditions & facilities
Not clean
Stayed 2 nights in Aug 2025
Verified review

2/10 Terrible

Soumia

Disliked: Staff & service
They give kids swimming lessons so the pool is always crowded and the water is dirty it looks yellowish also there’s a power outage everyday for couple hours
Verified review

2/10 Terrible

Nutanmatee

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was a nightmare. I lost 2 nights of my money. I checked in another hotel.Aifu was a nightmare, AC never worked, TV never worked. Bathroom shower is so tiny after shower bathroom floor was flooded. Just one towel for 2 guests. Not happy losing my money, but I do not recommend this hotel to anyone. Not enough lighting
Stayed 3 nights in May 2022
Verified review

2/10 Terrible

Ehsan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Das ekelhafteste Frühstück meines gesamten Lebens - alles vom Vortag, eine Dauerbaustelle überall, Pool nicht benutzbar, Hygiene schrecklich, Gym war versprochen (nur eine zugemüllte Bude) für sowas Geld zu verlangen, ist respektlos!! Wie man diesen Aufenthalt entschädigen kann… Ja da bin ich sehr gespannt. Überall Katzen im gesamten Gebäude. Überall alles verstaubt. Eine absolute Katastrophe! Urlaub kann man das definitiv nicht nennen - eher eine Zumutung! Um 01:00 Uhr morgens angerufen zu werden, war nicht mal das Schlimmste, gefolgt von weiteren 4 Anrufen bis 4:41 Uhr. Das man das als Resort bezeichnet, da kann man nur lachen. Ich erwarte eine komplette Zurückerstattung
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Delphine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien

L'hôtel est plutôt bien la chambre est spacieuse et très confortable le personnel à l'accueil est sympa
Stayed 3 nights in Sep 2025
Verified review

6/10 Okay

Oscar

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Demasiado viejo todo, piscina sucia, la comida buena , camas malas
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Volker

Liked: Cleanliness, staff & service, property conditions & facilities
Schöner Balkon
Stayed 2 nights in Aug 2024
Verified review

2/10 Terrible

Ashraf

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Es gab Störung in der Nacht man hat immer an der Türe geklopft.... Grösse Baustelle im Hotel.
Stayed 5 nights in May 2022
Verified review

8/10 Good

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff, clean hotel and reasonable food. I liked my stay
Stayed 2 nights in May 2022
Verified review

6/10 Okay

Adel

Liked: Staff & service
There is wi-fi in the rooms, but without internet...fake network
Stayed 3 nights in Feb 2022
Verified review

8/10 Good

Ramy

Liked: Staff & service, amenities, property conditions & facilities
good place
Stayed 2 nights in Sep 2021
Verified review

2/10 Terrible

Ahmed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible Experience

I travelled with my friend. - Door lock was not working - WiFi connecred but not working - Electricity was not working in half of the room when we first moved in, then an engineer helped to run it but the telephone still did not work. - We were unable to call the reception, room service, or kitchen because the telephone was not working. - There was no kettle at the room (contrary to my last visit). - In the 2nd day, the hospital staff again disconnected half of the room Electric (centrally) so the fridge stopped working and our sea food meals in the fridge became spoiled. - Food options are OK but the quality is bad. - The Tang orange juice smells old bad (like fermentation). - The beans smell old in taste. - Foods of previous days should not be served to guests. - My friend found bugs (insects) on his bed. - No mini bar as stated here in Hotels.com - No kettle was found in the room (unlike my previous visit in 2018) - It is a complete waste of money and does not deserve even 1/10 of rating.
Stayed 2 nights in Jul 2021
Verified review

6/10 Okay

Jared

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

It was okay

Staff very friendly. Was a grand hotel in its day. A little past its prime. The pool was not open which we did not know until after we had checked in. Was a great disappointment to our kids. But an okay value for your money. Personally, I think that Alexandria is overpriced. You will pay a premium to stay in Alex compared to Hurgada and other beach destinations so if you are looking for a beach I would recommend the Red Sea.
Stayed 5 nights in Jun 2021