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Best Western Plus Franklin Square Inn Troy/Albany

2.5 star property
Hotel with free breakfast, a quick walk to Rensselaer Polytechnic Institute

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Photo gallery for Best Western Plus Franklin Square Inn Troy/Albany

Terrace/patio
Suite, 1 King Bed, Balcony, River View (with Sofabed) | Blackout drapes, iron/ironing board, free cribs/infant beds, Internet
Blackout drapes, iron/ironing board, free cribs/infant beds, Internet
Suite, 1 King Bed, Balcony, River View (with Sofabed) | Blackout drapes, iron/ironing board, free cribs/infant beds, Internet
Suite, 1 King Bed, Non Smoking (with Sofabed) | Living area | 32-inch flat-screen TV with cable channels, TV

Popular amenities

  • Pet friendly
  • Laundry
  • Gym
  • 24/7 front desk
  • Parking included

Explore the area

Map
One Fourth Street, Troy, NY, 12180
  • Rensselaer Polytechnic Institute
    ‪3 min walk‬
  • Troy Savings Bank Music Hall
    ‪5 min walk‬
  • Russell Sage College
    ‪6 min walk‬
  • Albany, NY (ALB-Albany Intl.)
    ‪13 min drive‬

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Room options

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

Suite, 1 King Bed, Non Smoking (with Sofabed) | Living area | 32-inch flat-screen TV with cable channels, TV

Suite, 1 King Bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Shower Only;with Sofabed)

Blackout drapes, iron/ironing board, free cribs/infant beds, Internet

Suite, 1 King Bed, Non Smoking (Shower Only;with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Larger Room;with Sofabed)

Standard Room, 1 King Bed, Non Smoking (Larger Room;with Sofabed) | Blackout drapes, iron/ironing board, free cribs/infant beds, Internet

Standard Room, 1 King Bed, Non Smoking (Larger Room;with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Blackout drapes, iron/ironing board, free cribs/infant beds, Internet

Standard Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Blackout drapes, iron/ironing board, free cribs/infant beds, Internet

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub (Pet Friendly)

Blackout drapes, iron/ironing board, free cribs/infant beds, Internet

Standard Room, 1 Queen Bed, Accessible, Bathtub (Pet Friendly)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Pet Friendly)

Blackout drapes, iron/ironing board, free cribs/infant beds, Internet

Standard Room, 1 King Bed, Accessible, Non Smoking (Pet Friendly)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Blackout drapes, iron/ironing board, free cribs/infant beds, Internet

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(39 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Blackout drapes, iron/ironing board, free cribs/infant beds, Internet

Standard Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 284 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Balcony, River View (with Sofabed)

Suite, 1 King Bed, Balcony, River View (with Sofabed) | Blackout drapes, iron/ironing board, free cribs/infant beds, Internet

Suite, 1 King Bed, Balcony, River View (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Blackout drapes, iron/ironing board, free cribs/infant beds, Internet

Standard Room, 1 King Bed, Non Smoking, Refrigerator

9.2 out of 10
Wonderful
(33 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Troy

Rensselaer Polytechnic Institute is within a 5-minute walk of Best Western Plus Franklin Square Inn Troy/Albany while other popular sites like Troy Savings Bank Music Hall are within a 15-minute stroll. This 88-room hotel has conveniences like free breakfast, a 24-hour gym, and free self parking.

What's nearby

  • Rensselaer Polytechnic Institute - 3 min walk - 0.2 miles
  • Troy Waterfront Farmers' Market - 5 min walk - 0.3 miles
  • Troy Savings Bank Music Hall - 5 min walk - 0.3 miles
  • Russell Sage College - 6 min walk - 0.4 miles
  • MVP Arena - 11 min drive - 8.0 miles

Getting around

  • Albany-Rensselaer Station - 14 min drive
  • Albany Intl. Airport (ALB) - 20 min drive

Restaurants

  • ‪Uncle Sam Lanes - ‬4 min walk
  • ‪Dinosaur Bar-B-Que - ‬3 min walk
  • ‪Brown's Brewing Company - ‬3 min walk
  • ‪518 Craft Bar + Tasting Room - ‬6 min walk
  • ‪Lime Leaf Thai Bistro - ‬2 min walk

About this property

Best Western Plus Franklin Square Inn Troy/Albany

Hotel with free breakfast, a quick walk to Rensselaer Polytechnic Institute
Best Western Plus Franklin Square Inn Troy/Albany features a 24-hour gym, free WiFi in public areas, and conference space. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with tours/tickets and luggage storage. Additional amenities include a business center, a computer station, and free newspapers.
Guests can expect to find 32-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and free local calls are also available.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Similar properties

2 restaurants, breakfast, lunch, dinner served; American cuisine

Hilton Garden Inn Troy

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 1,004 reviews
$110 nightly
The price is $122
Sep 1 - Sep 2
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Hilton Garden Inn Troy

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast
  • A coffee shop/cafe

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per pet, per stay
  • Dogs only
  • 2 total (80 lbs is the maximum weight per pet)
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

BEST WESTERN PLUS Franklin Square Albany
BEST WESTERN PLUS Franklin Square Inn Albany
BEST WESTERN PLUS Franklin Square Inn Troy Albany
BEST WESTERN PLUS Franklin Square Troy Albany
Best Western Plus Franklin Square Inn Troy/Albany Troy
Best Western Plus Franklin Square Inn Troy/Albany
Best Western Plus Franklin Square Troy/Albany Troy
Best Western Plus Franklin Square Troy/Albany
Best Western Plus Franklin Square Inn Troy/Albany Troy
Best Western Plus Franklin Square Troy/Albany Troy
Best Western Plus Franklin Square Troy/Albany
Hotel Best Western Plus Franklin Square Inn Troy/Albany Troy
Troy Best Western Plus Franklin Square Inn Troy/Albany Hotel
Hotel Best Western Plus Franklin Square Inn Troy/Albany
Best Western Plus Franklin Square Inn Troy/Albany Troy
Best Western Plus Franklin Square Inn Troy/Albany Hotel
Best Western Plus Franklin Square Inn Troy/Albany Hotel Troy

Frequently asked questions

What can I see close to Best Western Plus Franklin Square Inn Troy/Albany?

Guests positively rate the hotel's walkable location in Troy, just steps from Hudson River, and within a 10-minute walk of Troy Waterfront Farmers' Market and Troy Savings Bank Music Hall. You'll also find Rensselaer County Historical Society and Museum and Arts Center of the Capital Region less than a mile away.

Is there parking available at Best Western Plus Franklin Square Inn Troy/Albany?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Best Western Plus Franklin Square Inn Troy/Albany feature a casino at the property?

No, Best Western Plus Franklin Square Inn Troy/Albany doesn't have a casino.

Is there an indoor pool at Best Western Plus Franklin Square Inn Troy/Albany?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Best Western Plus Franklin Square Inn Troy/Albany?

Couples staying at this hotel will appreciate amenities like a café plus some guestrooms include fireplaces and jetted bathtubs.

Are there hot tubs at Best Western Plus Franklin Square Inn Troy/Albany?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Best Western Plus Franklin Square Inn Troy/Albany feature a restaurant that includes a breakfast menu?

Yes, Best Western Plus Franklin Square Inn Troy/Albany serves free full breakfasts from its cafe.

Does Best Western Plus Franklin Square Inn Troy/Albany allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Best Western Plus Franklin Square Inn Troy/Albany for a fee of USD 50 per pet, per stay.

Are there connecting rooms at Best Western Plus Franklin Square Inn Troy/Albany?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Best Western Plus Franklin Square Inn Troy/Albany?

The closest major airport to Best Western Plus Franklin Square Inn Troy/Albany is Albany Intl. Airport (ALB), which is 10.6 mi away (20 minutes by car). Another top airport is Schenectady, NY (SCH-Schenectady County), which is located 19.9 mi away (36-minute drive).

Can I book a room with a balcony at Best Western Plus Franklin Square Inn Troy/Albany?

Yes, some guestrooms at Best Western Plus Franklin Square Inn Troy/Albany offer a balcony.

Best Western Plus Franklin Square Inn Troy/Albany Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 576 out of 1003 reviews
Rating 8 - Good. 279 out of 1003 reviews
Rating 6 - Okay. 71 out of 1003 reviews
Rating 4 - Poor. 46 out of 1003 reviews
Rating 2 - Terrible. 31 out of 1003 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Corey, Maple shade

Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

James

Stayed 1 night in Apr 2025

10/10 Excellent

Ryan

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay super convenient location in Troy. Very clean rooms.
Stayed 1 night in Apr 2025

10/10 Excellent

Kerryanne

Stayed 1 night in Apr 2025

8/10 Good

Jeanne

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

8/10 Good

Preeti

Liked: Cleanliness, staff & service, property conditions & facilities
Accommodated our early checkin which was a huge plus for us after our long flight! They forgot to let us know we needed to specifically request for housekeeping which was a bit of a downer. Otherwise - good staff/service and they serve breakfast which is super convenient to get a headstart to the morning.
Stayed 2 nights in Apr 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great price great location

The price was right and the location was excellent. Came into town for a show and was able to walk to the venue. Staff was friendly and the breakfast was better than expected.
Stayed 1 night in Mar 2025

10/10 Excellent

Steve

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Benjamin

Stayed 1 night in Mar 2025

10/10 Excellent

Kara, Flemington

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to RPi for Athlete families is great
Stayed 1 night in Mar 2025

10/10 Excellent

Syed, New Hartford

Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 1 night in Mar 2025

2/10 Terrible

alla

Disliked: Cleanliness, staff & service, property conditions & facilities
No one was at the front desk when we came to check in. We’ve waited for over an hour, other guests called the police, and we ended up leaving to another hotel. Then the hotel would not agree to refund us the money. Horrible horrible place
Stayed 2 nights in Mar 2025

10/10 Excellent

Edward F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Cora

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Laura

Stayed 1 night in Mar 2025

10/10 Excellent

Tina, Massapequa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay if you are visiting RPI.
Stayed 1 night in Mar 2025

10/10 Excellent

Swarna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel. Room and bed were comfortable. Included Breakfast spread had good options
Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again

Hidden fees! Dont say here they dont advertise the 50.00 fee that they try to charge you at check in. Didnt stay front desk person has a poor attitude would not recommend
Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The woman at the check in desk was friendly and welcoming. She made the check in process so easy. It was refreshing to have such great customer service.
Stayed 1 night in Mar 2025

4/10 Poor

Jonathan

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

beth

Liked: Cleanliness, staff & service, property conditions & facilities
Close to several restaurants and concert venue. Hotel was the cleanest I have been in. Breakfast was one of the best I’ve had in a hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Priscilla

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

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