Shaden Resort by Accor

4.0 star property
Hotel in Al-'Ula with 2 restaurants and free breakfast

Choose dates to view prices

Photo gallery for Shaden Resort by Accor

Outdoor pool
Reception
Cafe
Exterior
Charles Royal Suite | Minibar, in-room safe, individually decorated, individually furnished

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Bar
  • Breakfast included
  • Gym
  • Room service

Explore the area

View in a map
Hail Street Alula 43515 Ksa Hail Street, Al-'Ula, 43314
  • Umm al-Daraj
    ‪7 min walk‬
  • Al'Ula Oasis
    ‪2 min drive‬
  • AlUla Museum
    ‪4 min drive‬
  • Al-'Ula (ULH-Al-'Ula Intl. Airport)
    ‪42 min drive‬

Room options

Desert Horizon Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Desert Horizon Room, 2 Twin Beds

  • 431 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

Charles Royal Suite

  • 4306 sq ft
  • 5 bedrooms
  • Valley view
  • Sleeps 6
  • 3 King Beds and 3 Double Beds

Oasis Pool Villa

  • 2131 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 Double Beds

Palm Garden Villa

  • 2153 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 Double Beds

Skyline Executive Room

  • 431 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Canyon Deluxe Room, 1 King Bed

  • 431 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Canyon Deluxe Room, 2 Twin Beds

  • 420 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

About the neighborhood

Al-'Ula

Shaden Resort by Accor places you within a short walk of Umm al-Daraj and within a mile (2 km) of Al'Ula Oasis. This 120-room, 4-star hotel has 2 restaurants, an outdoor pool, and free in-room WiFi.

What's nearby

  • Umm al-Daraj - 7 min walk - 0.4 miles
  • Al'Ula Oasis - 2 min drive - 1.2 miles
  • AlUla Museum - 4 min drive - 2.8 miles
  • Jebel Khuraibah - 5 min drive - 3.2 miles
  • Al Manshiyah Plaza - 7 min drive - 4.4 miles

Getting around

  • Al-'Ula (ULH-Al-'Ula Intl. Airport) - 35 min drive

Restaurants

  • ‪The Lion - ‬4 min drive
  • ‪Ashar Breeze Coffee - ‬4 min drive
  • ‪COYARD Coffee Roasters - ‬2 min drive
  • ‪كودو - ‬4 min drive
  • ‪Entrecôte Café de Paris - ‬2 min drive

About this property

Shaden Resort by Accor

Hotel in Al-'Ula with 2 restaurants and free breakfast
Shaden Resort by Accor features an outdoor pool, a children's pool, and a gym. You can put free valet parking to good use if you drive. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a steam room, free WiFi in public areas, and meeting rooms.
50-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, bidets, bathrobes, and toothbrushes and toothpaste. Fireplaces, furnished balconies or patios, and minibars are also available. Housekeeping is available on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.

Languages

Arabic, English, French, German, Italian

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 11:00 AM
  • 2 coffee shops/cafes
  • 2 restaurants
  • 3 bars/lounges
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • Children's pool
  • Ecotours
  • Health club
  • Outdoor pool
  • Ropes course
  • Steam room

Family friendly

  • Children's pool
  • In-room crib
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 4 meeting rooms
  • Conference center (4,306 square feet of space)
  • Coworking space

Outdoors

  • Firepit
  • Garden
  • In the mountains
  • Outdoor furniture
  • Picnic area
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Electrical adapters
  • Fireplace
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for SAR 483.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: SAR 483.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking, along with a car charging station.
Property Registration Number 71145001129

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Couples must provide proof of marriage to share a room.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Shaden Resort
Shaden Resort by Accor Hotel
Shaden Resort by Accor Al-'Ula
Shaden Resort by Accor Hotel Al-'Ula

Frequently asked questions

Is a free cancellation option available at Shaden Resort by Accor?

Shaden Resort by Accor offers free cancellation on certain room rates. For more details, look at the cancellation policy on Orbitz.

What's there to see near Shaden Resort by Accor?

This hotel is located in Al-'Ula, a short 5-minute walk from Umm al-Daraj and also 18 minutes on foot from Al'Ula Oasis. You'll also find AlUla Museum and Jebel Khuraibah within a short drive.

Is there parking available at Shaden Resort by Accor?

Yes, valet parking and self parking are offered for free at the hotel. Electric car charging is also available for guests.

Does Shaden Resort by Accor include a casino on the premises?

No, Shaden Resort by Accor doesn't have a casino.

Will I find an indoor pool at Shaden Resort by Accor?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Shaden Resort by Accor a good place to stay for couples?

There are many amenities for couples at this hotel, including a fireplace as well as an outdoor pool and 3 bars.

Are there hot tubs at Shaden Resort by Accor?

Yes, some guestrooms at this hotel feature private indoor spa tubs.

Does Shaden Resort by Accor feature a restaurant that includes a breakfast menu?

Yes, Shaden Resort by Accor has 2 restaurants, and serves free buffet breakfast each morning.

Will Shaden Resort by Accor allow pets to stay for free?

No, pets and service animals aren't allowed at Shaden Resort by Accor.

Are there connecting rooms at Shaden Resort by Accor?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Shaden Resort by Accor?

The closest major airport to Shaden Resort by Accor is Al-'Ula (ULH-Al-'Ula Intl. Airport), which is 21.9 mi away (35 minutes by car).

Are there rooms with balconies that I can book at Shaden Resort by Accor?

Yes, every guestroom at Shaden Resort by Accor comes with a furnished balcony with some featuring valley or mountain views.

Does Shaden Resort by Accor have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Shaden Resort by Accor.

Shaden Resort by Accor Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 22 out of 36 reviews
Rating 8 - Good. 4 out of 36 reviews
Rating 6 - Okay. 6 out of 36 reviews
Rating 4 - Poor. 2 out of 36 reviews
Rating 2 - Terrible. 2 out of 36 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Zakiah

Stayed 2 nights in Apr 2025

4/10 Poor

abdulaziz

Business traveler
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Apr 2025

8/10 Good

Naser

Liked: Cleanliness, staff & service, amenities
The landscape is beyond imagination
Stayed 2 nights in Apr 2025

8/10 Good

Naser

Liked: Staff & service, amenities, property conditions & facilities
Alot of room to improve in such an amazing location.
Stayed 1 night in Apr 2025

10/10 Excellent

Chun

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in this resort for 3 nights, and everything was perfect. We love the hotel environment, breakfast, and quality room. One thing truly impressed us was the hotel staff hospitality. Our car broke down on the 2nd day of our stay, and one staff, Mr. Hussain Khan offered kind help, went extra miles to drive us to the local repair shop and got it fixed. If not for his help, we would have wasted more time dealing with the car rental company, dramatically cut down our planned activities in AlUla. Many thanks Hussain. Hope this massage gets to Shaden Resort management and recognized Mr. Khan for his kindness and hospitality. - Frank
Stayed 3 nights in Mar 2025

10/10 Excellent

nejc

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort very helpfull and kind stuff
Stayed 1 night in Feb 2025

6/10 Okay

Samirah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

2/10 Terrible

mlyard

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2025

2/10 Terrible

Hadeel

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel experience in all aspect
Stayed 2 nights in Jan 2025

8/10 Good

N H M

Traveled with family
Liked: Cleanliness, staff & service

Great Hotel, with service Improvement

Nice hotel with helpful reception staff, but buggy service was slow. Had to make several calls before issues were addressed. Once attended, the reception team was accommodating and resolved concerns effectively.
Stayed 2 nights in Dec 2024

6/10 Okay

hafed

Stayed 1 night in Nov 2024

10/10 Excellent

Bishoi

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best resorts I have ever visited. It’s perfectly suited between the mountains making the view from all the rooms out of this world.! Highly recommended…!
Stayed 4 nights in Nov 2024

10/10 Excellent

claudia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magical place

Amazing place with the vest service and outstanding views full of unique energy
Stayed 1 night in Oct 2024

10/10 Excellent

claudia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magical place

Amazing place like out if a fairytale
Stayed 2 nights in Oct 2024

10/10 Excellent

Kimberlee, APO

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was really friendly and helpful!
Stayed 2 nights in Sep 2024

4/10 Poor

Shahida

Stayed 1 night in Aug 2024

6/10 Okay

Karina

Traveled with family
Stayed 1 night in Jul 2024

10/10 Excellent

Jamal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best

Excellent experience
Stayed 1 night in Jun 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacularly beautiful property. The issue I encountered was transportation to and from Shaden; perhaps because off season. Recommend having a rental. Staff very kind and worked very hard to ensure I was happy. Language is a bit of barrier.
Stayed 1 night in May 2024

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly stuff excellent experience
Stayed 1 night in Apr 2024

10/10 Excellent

Anelia, SAN DIEGO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous resort! Luxury, peaceful and incredibly beautiful grounds! Staff is friendly and helpful.
Stayed 2 nights in Mar 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bueno para desconectar y relajarse
Stayed 3 nights in Apr 2025

10/10 Excellent

Maria Clara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilhosa a estadia.
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Business traveler
Disliked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

jinha

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024