Disappointing stay - ant infestation and cockroaches.
We stayed at Tasman Holiday Park in Airlie Beach and, unfortunately, our experience was pretty bad. Our original cabin had a significant ant infestation in the kitchen - at least 50 ants roaming around the counters and cupboards. We completely understand it’s a tropical climate, but this was far beyond what you’d reasonably expect.
On top of that, we found two live large cockroaches - one in the dishwasher and another in the cupboard under the sink. This made it really difficult to feel comfortable, and we barely slept that first night. As it was late, we didn’t have much choice but to stay in the infested cabin.
We emailed the park and they did move us to a new cabin the next day, which we appreciated, but we weren’t offered any compensation or partial refund for the night we spent in the original cabin with the infestation, despite requesting this.
Based off on our experience regarding the level of cleanliness and the lack of acknowledgment for the inconvenience, we wouldn’t recommend it and wouldn’t stay there again.