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Hirugami Grand Hotel Tenshin

Property class: 3

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Photo gallery for Hirugami Grand Hotel Tenshin

A tatami mat room with a low table, chairs, a television, and a view of a garden.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Explore the area

View in a map
331-5 Chisato, Achi, Nagano, 395-0304
  • Place, Hirugami Onsen
    ‪1 min walk‬
  • Place, Hirugami Onsen Asaichi Market
    ‪2 min walk‬
  • Place, Achi Shrine
    ‪4 min walk‬

Room options

View all photos for Ten no Yakata Japanese Style Room 10 Tatami

A traditional Japanese room with tatami flooring, a low table, chairs, a television, and a view of greenery outside.

Ten no Yakata Japanese Style Room 10 Tatami

  • Sleeps 5
  • 5 Double Futons
  • Free WiFi

View all photos for Superior Ten-no-Yakata Japanese-style Room 10 Tatami Mountain View Non-smoking

A traditional Japanese room with tatami flooring, a low table, chairs, a television, and a view of greenery outside.

Superior Ten-no-Yakata Japanese-style Room 10 Tatami Mountain View Non-smoking

  • Sleeps 8
  • 1 Double Futon
  • Free WiFi

View all photos for House of the Heart - Modern Japanese-style Twin Room Non-smoking

A hotel room with two beds, a desk, a chair, a TV, and a window with a view of buildings and trees.

House of the Heart - Modern Japanese-style Twin Room Non-smoking

  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Luxury Japanese Room Tenmangetsu Mountain View Non-smoking

A hotel room with a large bed, a sofa, a desk, and a view of greenery.

Luxury Japanese Room Tenmangetsu Mountain View Non-smoking

  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for Japanese-style Room

A traditional Japanese room with tatami flooring, a low table, two chairs, a television, and a view of a mountainous landscape.

Japanese-style Room

  • Sleeps 3
  • 3 Double Futons
  • Free WiFi

Ten No Yakata Japanese Style Room 10 Tatami Mats With Wide Rim

  • Sleeps 5
  • 5 Twin Futons
  • Free WiFi

View all photos for Kokoro No Yakata Japanese Style Room 10 Tatami Mats

Bathroom | Separate tub and shower, deep soaking tub, hair dryer, slippers

Kokoro No Yakata Japanese Style Room 10 Tatami Mats

  • Sleeps 4
  • 5 Twin Futons
  • Free WiFi

Room

  • Sleeps 2
  • Free WiFi

Corner Japanese-Style with Bath, River View

  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

Main Building Low Floor Standard, Japanese-Style With Bath, Mountain View

  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Kokoro No Yakata Modern Japanese Room 10 Tatami

A hotel room with two beds, a desk, a chair, a TV, and a window with a view of buildings and trees.

Kokoro No Yakata Modern Japanese Room 10 Tatami

  • Sleeps 2
  • 2 Double Futons
  • Free WiFi

View all photos for Luxury Twin Room, Mountain View, Non-smoking, Full Moon of the Heart

A hotel room with two beds, a desk, a sofa, and large windows with a view of buildings.

Luxury Twin Room, Mountain View, Non-smoking, Full Moon of the Heart

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room

A hotel room with two beds, a desk, a sofa, and large windows with a view of buildings.

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Japanese-style Room

A hotel room with two beds, a sofa, a desk, and large windows with a view of greenery.

Japanese-style Room

  • Sleeps 3
  • 3 Double Futons
  • Free WiFi

About the neighborhood

Achi

Achi Shrine is a short stroll from Hirugami Grand Hotel Tenshin, and other popular attractions like Heavens Sonohara Gondola are within a 10-minute drive. This 77-room, 3-star ryokan has 3 restaurants along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Hirugami Onsen - 1 min walk - 0.0 miles
  • Hirugami Onsen Asaichi Market - 2 min walk - 0.1 miles
  • Achi Shrine - 4 min walk - 0.3 miles
  • Heavens Sonohara Gondola - 10 min drive - 4.3 miles
  • Magome Post Town - 32 min drive - 13.8 miles

Getting around

  • Kiriishi Station - 12 min drive

Restaurants

  • ‪そばの城 - ‬13 min drive
  • ‪ACHI BASE - ‬6 min walk
  • ‪昼神キヲスク - ‬1 min walk
  • ‪kawajiキッチン - ‬15 min drive
  • ‪ジョリーパスタ 飯田店(Jolly-Pasta) - ‬12 min drive

About this property

Hirugami Grand Hotel Tenshin

At Hirugami Grand Hotel Tenshin, guests have access to karaoke, free WiFi in public areas, and meeting rooms. You can put free parking to good use if you drive. Staff members can answer questions about accommodations, and also provide front-desk service during limited hours.
Guests can enjoy flat-screen TVs and stay connected with free WiFi. Beds are dressed in down comforters and bathrooms offer deep soaking tubs, hair dryers, and bidets. Refrigerators and safes are also standard.
Guests can pamper themselves by indulging in the onsite spa services. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 5:00 AM to 12:30 AM.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 3 restaurants
  • A bar/lounge

Things to do

  • Karaoke

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Turndown service

Business services

  • Meeting rooms

Spa

  • Public bath open from 5:00 AM - 12:30 AM
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa services
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:30 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 9 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from September 29 2026 to February 28 2027 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards; cash is not accepted
  • Check-in: 2:00 PM—-6:30 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve access to the public bathing facility.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Hirugami Grand Hotel Tenshin ACHI
Hirugami Grand Hotel Tenshin
Hirugami Grand Tenshin ACHI
Hirugami Grand Tenshin
Hirugami Grand Tenshin Achi
Hirugami Grand Hotel Tenshin Achi
Hirugami Grand Hotel Tenshin Ryokan
Hirugami Grand Hotel Tenshin Ryokan Achi

Frequently asked questions

What's there to see around Hirugami Grand Hotel Tenshin?

This ryokan is located in Achi, just steps from Hirugami Onsen and Hirugami Onsen Asaichi Market, and within a short walk of Achi Shrine. You'll also find Heavens Sonohara Gondola and Hanamomo no Sato Peach Blossom Village within a short drive.

Is parking available on site at Hirugami Grand Hotel Tenshin?

Yes, uncovered self parking is offered for free at the ryokan. An electric car charging station and wheelchair-accessible parking are also available for guests.

Does Hirugami Grand Hotel Tenshin include a casino at the property?

No, Hirugami Grand Hotel Tenshin doesn't have a casino.

Will I find an indoor pool at Hirugami Grand Hotel Tenshin?

No, there is no indoor pool at this ryokan.

What will couples enjoy most about a stay at Hirugami Grand Hotel Tenshin?

Amenities that appeal to couples at this ryokan include a deep soaking bathtub, a down comforter, and turndown service.

Are there hot tubs at Hirugami Grand Hotel Tenshin?

No, there isn't a spa tub at this ryokan.

Does Hirugami Grand Hotel Tenshin have a restaurant that serves breakfast?

No, Hirugami Grand Hotel Tenshin doesn't have a restaurant that serves breakfast.

Will Hirugami Grand Hotel Tenshin allow pets to stay free of charge?

No, pets aren't allowed at Hirugami Grand Hotel Tenshin.

Are there connecting rooms at Hirugami Grand Hotel Tenshin?

No, this ryokan doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Hirugami Grand Hotel Tenshin?

No, there aren't any guestrooms at Hirugami Grand Hotel Tenshin that offer a balcony.

Hirugami Grand Hotel Tenshin Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 49 out of 78 reviews
Rating 8 - Good. 23 out of 78 reviews
Rating 6 - Okay. 4 out of 78 reviews
Rating 4 - Poor. 2 out of 78 reviews
Rating 2 - Terrible. 0 out of 78 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Heegon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent.
Stayed 1 night in Oct 2023
Verified review

4/10 Poor

Sonia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Really old hotel in serious need of TLC. Traditional room had the wall stained and scratched. The hallway were dirty. The dinner and breakfast however were good. Nice location. Appreciated foot onsens.
Stayed 1 night in Jun 2023
Verified review

8/10 Good

Midori

Liked: Cleanliness, staff & service, property conditions & facilities
全体に良いと思いましたが　ちょっと設備のわりに高いかなと。
Stayed 1 night in Oct 2024
Verified review

8/10 Good

???

Liked: Cleanliness, staff & service, property conditions & facilities
温泉のお湯が気持ち良かった。
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

クミコ

Liked: Cleanliness, staff & service, property conditions & facilities
朝市などもあり、良かったです。 スタッフが、親切で笑顔で対応してくれて 大変良かったです。 又、機会があれば伺います 有難うございました。
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Yasutoshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
担当をしてくれたサービスの方は外国人の方でしたがとても日本語が上手でさらに丁寧で気持ちの良い対応をして頂きました。ありがとうございました。また、車の充電設備もあり、満充電をして頂きとても良かったです。また、昼神温泉に来る時はぜひ利用させて頂きたいと思います。
Stayed 1 night in Nov 2023
Verified review

8/10 Good

shouji

Liked: Cleanliness, staff & service, property conditions & facilities
満足できた。　次は星空を見るオプションに参加したい。
Stayed 1 night in Oct 2023
Verified review

8/10 Good

Keiya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても良かったです。 また行きたいです。 ありがとうございました。
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

naoya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お迎えの対応が素晴らしかったです。
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Atsuhiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
食事の接客係の方が皆親切で笑顔で応対してくれた。
Stayed 1 night in May 2023
Verified review

8/10 Good

Martijn

Liked: Cleanliness, staff & service, amenities
Prima Onsen hotel, maar veelal voor de oudere Japanner. Wij hebben geen jonge mensen gezien. Helemaal geen Europees gezin zoals wij.
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Tadanori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても親切にして頂き素敵な旅になりました！また伺います！
Stayed 2 nights in Mar 2023
Verified review

8/10 Good

Injin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
食事、お湯も良く久々に、ゆっくり過ごす事が出来ました。又行きたいホテルです。
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Katsuyoshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
食事も美味しく、スタッフの対応は凄く良く素敵な時間を過ごす事が出来ました。
Stayed 1 night in Jun 2022
Verified review

10/10 Excellent

Kazuhisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの皆さんとても親切で快適に過ごせました。 料理、お風呂も満足です。 また伺いたいと思います。
Stayed 1 night in May 2022
Verified review

8/10 Good

Tomoaki

Liked: Cleanliness, staff & service, amenities
用意されていたスリッパが小さく、スリッパの縁を踏み続けて足の裏が痛くなった事以外はとても良かったです。
Stayed 1 night in Apr 2022
Verified review

10/10 Excellent

正志

Liked: Cleanliness, staff & service
部屋のクーラの電源が入っていなくて、朝方、寒くなるまで気がつかなかった。便座も冷たかった。自分で電源を入れれば済むことですが、少し寒いかなくらいで、夜寝てしまいました。節電のためなら仕方がありません。
Stayed 1 night in Oct 2021
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

スタッフが良い

スタッフたとても丁寧に対応してくれるホテルです。
Stayed 1 night in Sep 2021
Verified review

10/10 Excellent

YUUTA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

全てに満足です。

チェックインからチェックアウトまで全てに満足しました。 スタッフの教育も行き届いていて、とても快適に過ごすことが出来ました。 温泉二つと足湯があり、それだけでも楽しめます。 ロビーにはラウンジがあり優雅な時間を過ごすことができました！ また利用したいとおもいます。
Stayed 2 nights in Sep 2021
Verified review

10/10 Excellent

SAORI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

サービス最高

到着から滞在中、いつも気にかけて頂いて、素敵な旅行ができました。 ありがとうございました！
Stayed 1 night in Jun 2021
Verified review

10/10 Excellent

Akane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

心遣いが素晴らしいホテルでした！

今回2回目の宿泊でしたが、ご飯もとても美味しく またお風呂も広々としていてとても良かったです！ 朝食の時に、卵料理が出て来たけど本当は目玉焼きで食べる感じでしたが、私が目玉焼きが苦手な為、スクランブルエッグにしても良いですよと声を掛けていただけました。 また、サービスでケチャップも付けてもらえました！ おもてなしが感じられて、幸せなひと時でした！ ありがとうございました！ 機会があれば、また宿泊したいです。
Stayed 1 night in May 2021
Verified review

10/10 Excellent

深谷

Liked: Cleanliness, staff & service, property conditions & facilities
大変良かったです。 また泊まりたいです。
Stayed 1 night in Sep 2020
Verified review

6/10 Okay

太一

Liked: Staff & service
施設は、清潔で、対応もよかったですが、部屋が狭く、期待はずれでした。また、隣の部屋の人の声が筒抜けで、もう少し防音対策をされた方がよいかと思いました。
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

お湯もいいけど、食事がお勧め!

温泉の泉質が良く、お肌がしっとりすべすべになりました。 食事の量もちょうどよく、どの料理もとてもおいしかったです。 また、朝市に近い場所にあるため、新鮮な果物もお値打ちに買えました。
Stayed 1 night in Aug 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの対応がとても感じが良かった。部屋迄付いてきてくれ館内の説明を丁寧にしてくれた。また電話の応対もとても親切でした。
Stayed 1 night in May 2019