2/10 Terrible
francis
Traveled with partner
Mar 27, 2025
Disliked: Staff & service, property conditions & facilities
On check in was informed the pool is closed for the foreseeable. It had been closed for sometime but nobody thought to inform people when booking.
Was told we had use of the pool in hotel next door that was 4 min walk away. They lied, its almost a 20 minute walk.
Asked for a room upgrade due to no pool but was told fully booked. I saw a total of 5 guests.
First room we were given had huge gaps in side of patio doors, big enough for mosquitoes to easily fly in. The adjoining room had a door into ours that we could not lock meaning somebody could just walk in.
The second room had no power to the fan or lights. The patio doors are locked and are not able to be opened so we were told to walk outside the property to enjoy the patio.
We spent every hour we were there in the hotel next door which was much nicer meaning we didnt spend any money at this resort. After 1 day we decided to leave a day early and book lobardie beach resort next door since we were spending all our pool time there anyway.
On checking out i asked to speak to the manager but was told he was not available.
Terrible service from reception who lie to your face. I am in ghana 2-3 times a year and will not be staying here again.
francis
Stayed 2 nights in Mar 2025