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Crowne Plaza Zhongshan Xiaolan

4.5 out of 5.0

Recent guest reviews

So the management said I can't use the pool due to hygiene, that hair will fall into the pool. I have chest and hair on my legs! Then what! I asked the question.. hmmmm... and later they said ok just said rule, btw they were ready to sell me a hair cap. I must say the rooms, the location is excellent, the breakfast is the best I have had in China, tasty

I stayed here for two nights, on a business trip. Being a IHG Rewards Club member helped in the check-in process, and fetched me a couple of welcome drinks. The room was spacious and well-appointed, with free Wi-fi. Buffet breakfast was included in the tariff, and the fare was quite sumptuous. The hotel environs are good, and the property exudes a warmth that is alluring. Business kept me away most of the time, but the little that I was able to spend in the hotel was satisfying. The presence of a Starbucks outlet within the hotel turned out to be a boon on the 2nd night, when I returned late (past 11pm) and room service had shut down. Whenever I return to Zhongshan, this will certainly be my choice of stay!

Exceeded our expectations from check in to check out. Service was very friendly. Value great, with a club lounge that provided a great place to do business. The restaurant dinner was great as was the breakfast. Most important although a little dated it was clean and didn't smell musty.

A decent property that's more traditional in nature. The service is good, the executive lounge has all you need and the rooms/amenities are all good. Cooling is an opportunity. While the rooms have A/C it does a lesser job on the dehumidification front. My room was quite damp leaving clothing, passport, leather briefcase, etc very damp. I'll stay here again as is the best choice in the area.

This is the second time Myself and my wife have stayed here and we have not been disappointed. Clean and spacious rooms. Excellent friendly and polite staff especially Julia from Ukraine, The customer service manager. Thanks ! John & Cherry from Hong Kong

Many hotels in China I have stayed but I must say this has got to be one of the best in this area. Like any hotel when there's a crowd everything is forgiven. The bed was excellent,the breakfast was good

Very nice hotel, beautiful property. The room I stayed in (Deluxe) was very spacious and comfortable, and well appointed. The bed was extremely comfortable, the tub was great to relax in, and the room service staff were fast and very courteous. Front desk staff at both check in and check out were friendly, attentive and helpful. Overall, this was a great hotel experience.

We were 8 ladies booking 4 hotel rooms for 2 nights asking strictly 4 non smoking rooms but was checked in one totally unacceptable room with heavily smoking odours. 2 room keys out of 8 were not functioning. Wasting our time to revert. Can they check thoroughly prior guests arrival?

This is a good value hotel. Rooms are big and clean. Bathroom was modern with a good shower and great water pressure. The bed was comfortable. Service was very efficient, polite and friendly. Breakfast was really good with a good selection of Chinese and western options. Would stay again if I was in the area.

Quite a nice hotel but the staff attitude and culture was not aligned with customer needs. The two restaurants in the hotel that we investigated at 830pm after a long business day were quick to warn us that they were closing soon. The first one suggested we go elsewhere probably because arriving at that time they knew they could not finish at 9 pm. I had a problem that the reception did not pre authorize enough at check in to cover the group meal we had and the staff of the restaurant called me in my room expecting me to pay cash or credit card and come to my room to collect at 11pm at night. Then I was denied breakfast due to being over their credit limit!! Not a good experience to have. For this reason I would not go back which just proves that there are choices and service levels and attitude of staff can make or break a business. And here I am writing about it!

18 Shengping Zhong Rd. Xiaolan Zhongshan Guangdong

Hotel highlights

  • Free wired Internet in public areas
  • Onsite dining
  • Indoor pool
  • Health club

Located within a 5-minute walk of Siu Lam Exhibition Center, Crowne Plaza Zhongshan Xiaolan is within 2 miles (3 km) of Xiaolan People's Park. This 311-room, 4.5-star hotel welcomes guests with a restaurant, an indoor pool, and a health club. It's in central Zhongshan and also 2.9 mi (4.6 km) from Dajialai Shopping Mall.


Dining

This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with 24-hour room service.


Rooms

All 311 air-conditioned rooms provide refrigerators, coffee makers, and free newspapers. Bathrooms have hair dryers and bathrobes. Other amenities include free local calls, safes, and ironing boards.


Property features

Guests staying at Crowne Plaza Zhongshan Xiaolan enjoy an indoor pool, a health club, and a sauna. Transportation is made easy with limo/town car service. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a meeting room, a business center, and express check-in.

Room options

Club Room, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Club Room, 1 King Bed, Smoking

King 1 | Sleeps 3

Superior Room, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Room, 1 King Bed, Accessible

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

88% of guests recommend this hotel

Total of 132 reviews