Crowne Plaza Zhongshan Xiaolan4.5 out of 5.0
Recent guest reviews
This is the second time Myself and my wife have stayed here and we have not been disappointed. Clean and spacious rooms. Excellent friendly and polite staff especially Julia from Ukraine, The customer service manager. Thanks ! John & Cherry from Hong Kong
Many hotels in China I have stayed but I must say this has got to be one of the best in this area. Like any hotel when there's a crowd everything is forgiven. The bed was excellent,the breakfast was good
Very nice hotel, beautiful property. The room I stayed in (Deluxe) was very spacious and comfortable, and well appointed. The bed was extremely comfortable, the tub was great to relax in, and the room service staff were fast and very courteous. Front desk staff at both check in and check out were friendly, attentive and helpful. Overall, this was a great hotel experience.
We were 8 ladies booking 4 hotel rooms for 2 nights asking strictly 4 non smoking rooms but was checked in one totally unacceptable room with heavily smoking odours. 2 room keys out of 8 were not functioning. Wasting our time to revert. Can they check thoroughly prior guests arrival?
This is a good value hotel. Rooms are big and clean. Bathroom was modern with a good shower and great water pressure. The bed was comfortable. Service was very efficient, polite and friendly. Breakfast was really good with a good selection of Chinese and western options. Would stay again if I was in the area.
Quite a nice hotel but the staff attitude and culture was not aligned with customer needs. The two restaurants in the hotel that we investigated at 830pm after a long business day were quick to warn us that they were closing soon. The first one suggested we go elsewhere probably because arriving at that time they knew they could not finish at 9 pm. I had a problem that the reception did not pre authorize enough at check in to cover the group meal we had and the staff of the restaurant called me in my room expecting me to pay cash or credit card and come to my room to collect at 11pm at night. Then I was denied breakfast due to being over their credit limit!! Not a good experience to have. For this reason I would not go back which just proves that there are choices and service levels and attitude of staff can make or break a business. And here I am writing about it!
Just checked in here now poor selection of miserable food for on offer 🤗 Room is nice but hotel needs an upgrade soon Let's see what breakfast holds for us I hope bigger n better selection hopefully Many thanks in anticipation and let's stay posit
Once of the best hotel and glad I am back to IHG group. It is located in the middle of the city with shopping center, convenient location for business travel to move around. Even though it took for me to reach 3 hours form Shenzhen. Hotel offer all support to do ferry booking, Hong Kong transfer and free shuttle service to bus station and ferry terminal. Good food, attach to the mall and good for shopping.
I stayed here a couple of years ago and returned without hesitation during my recent trip. As with so many Chinese hotels, the place is huge and as a result cannot help being just a little impersonal. However the reception staff were welcoming and expecting me, check in was fast and efficient, the room enormous, clean and well equipped, and when I came down for slate night beer before bed, the guy behind the small bar off reception was really great. Not as cheap as it used to be, but again this is a little indicative of China today. Breakfast good with a wide choice of different foods, well presented and what I sampled was good.
I've stayed here a few times now. This is a comfortable hotel with modern, spacious rooms. The air conditioning works which is always a bonus in hotels in China. The check-in staff are not the best and the check out procedure is always too long and very frustrating. However, overall this is a very good hotel and the breakfast on the 2nd Floor is very good indeed.
Located within a 5-minute walk of Siu Lam Exhibition Center, Crowne Plaza Zhongshan Xiaolan is within 2 miles (3 km) of Xiaolan People's Park. This 311-room, 4.5-star hotel welcomes guests with a restaurant, an indoor pool, and a health club. It's in central Zhongshan and also 2.9 mi (4.6 km) from Dajialai Shopping Mall.
This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with 24-hour room service.
All 311 air-conditioned rooms provide refrigerators, coffee makers, and free newspapers. Bathrooms have hair dryers and bathrobes. Other amenities include free local calls, safes, and ironing boards.
Guests staying at Crowne Plaza Zhongshan Xiaolan enjoy an indoor pool, a health club, and a sauna. Transportation is made easy with limo/town car service. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a meeting room, a business center, and express check-in.
Reviews from Trip Advisor
88% of guests recommend this hotelTotal of 125 reviews