- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- The following credit cards are accepted: American Express, Diners Club, JCB International, MasterCard, and Visa.
- The hotel provides transfers from the airport (fees apply). To make arrangements, contact the property with arrival details prior to travel, using the phone number on your booking confirmation.
- Registered guests are the only ones allowed in guestrooms.
Aloft Zhengzhou Shangjie3.0 out of 5.0
Recent guest reviews
Visited the hotel for a night. Arrival the receptionist was ok. Not the usual greeting you will find at a international hotel. Room was clean. Bed is hard with a depression in the centre, quite uncomfortable for my size. Remote control button was sticky. Toilet soap n shampoo dispenser was choke n can't dispense anything. Overall I was there for a night, it's just a room n bed for me.
Nice Hotel Bar, but do not eat at the buffet. Our tour ate here several times. Once is ok, and the noodles are good, but I would not recommend eating here more than once. Enjoy your stay. I did not have breakfast at the hotel, just lunch & dinner.
I stayed two nights in March 2017. Room very comfortable with good hot shower. TV had CNN, and easy to change channels. Desk had charger for Samsung phone, and electrical outlets next to the bed. Room was clean, with good towels, although there were no small washcloths. Breakfast had a nice variety of western food including good fresh vegetables and fruit. Front desk staff, and second floor restaurant staff, all very friendly, and always with a smile willing to help. Check in and check out was prompt and efficient, in spite of the big conference taking place. Good choice, is Aloft!
I have stayed at this hotel more than 10 times during the last 4 years. The rooms are nice and clean, the staff is friendly, at least 1 staff understands English. The front office manager (Rock Cheng) is very friendly. The food in the (2) restaurants is good. The surrounding area has seen a lot of construction (along with noise) in the last 4 years, but most of it is completed now. Overall, compared to other (Chinese brand) hotels in the same price range, this one is really good value for relatively little money.
First and foremost this is probably the cleanest hotel in the area. I've stay at several hotels within a 10km radius and this was the cleanest of the bunch despite other hotels having a higher "star" rating. The breakfast buffet was also good, lots of selection both Chinese and Western. The service at the front desk were both friendly and efficient. The only negative I found was the towels were not in the best of shape. They were clean but was well worn. Both bath towels in my room had large tears in them. Will definitely stay here the next time I'm in town for business.
One night only but the group of 30 enjoyed a good night sleep despite arriving 12 midnight. User friendly of amenities & no hassle to delay our sleep to wake up at 6am. Clean & comfortable bed. Breakfast was in a rush at 645am. The hotel should considered starting at 630am if there is a group staying in. Without a good breakfast the tour will be in a bad situation due to long walks & rushing.
Basic Hotel(maybe this is because a night stay in Crown Plaza which serve me very well).Hotel is no where near to anything,it's almost like a dead town with no convenient shop or any restaurant nearby.Virtually you need a taxi to travel anywhere(even just to get a quick meal).
The entrance to the foyer is jazzy and seems very laid back. There is a sign saying 'no butts about it, this is a non-smoking hotel'. From then on its all downhill. The actual room itself is looking very dated despite the hotel being only a couple of years old and there are signs of poor worksmanship throughout. The shower needs to be regrouted, the blinds are misaligned, and the carpet was worn our and needed to be relaid. Oh, and forget about the sign saying you can't smoke. There are ashtrays all over the place suggesting otherwise. One rating down for that. The hotel is near the new metro so this improves the connect ability of this hotel to the main train station.
I must say this is an excellent propoerty in terms of décor and amenities. But there are 2 things I feel obliged to warn people of, which clearly can't be found anywhere on the internet unless you've been there - 1) this location is VERY far from Zhengzhou city. If you want to be sightseeing around the city or need to be IN Zhengzhou city, this would be a HUGE inconvenience as the only means of transport getting to/from Zhengzhou downtown is taxi, and taxis are definitely not cheap there. It shows 30-something kms on the map, but in reality it really takes a while factoring in the roads and traffic. Also a lot of taxi-drivers might not know where exactly this is as it is outside of the city. It takes close to 1.5 hr to go directly to the airport by taxi... so you could imagine. I feel a bit disappointed that they've "advertised" themselves as being "conveniently located". This is too far from the truth. 2) I would imagine being part of the Starwood group, their staff would be able to converse in English, but surprisingly this is not the case. So if you can't speak Mandarin, I wouldn't suggest you to stay there. All in all I do like the hotel... if location/language is not a concern to you.
Very cosy hotel, complete with modern amenities and deco...big beds( for twin beds). Overall, great stay. There's a problem with the drainage in the shower though (tends to get slightly flooded because the water goes down too slowly), but overall great experience... The buffet breakfast was great as well....best I've eaten in China...
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- Indoor pool
Aloft Zhengzhou Shangjie places you 18.8 mi (30.3 km) from Zhongyuan University of Technology and 19.9 mi (32 km) from Zhengzhou Museum. This 172-room, 3-star hotel has conveniences like an indoor pool, free in-room WiFi, and free self parking. Zhengzhou University is also 21.2 mi (34.1 km) away.
Enjoy dining at nook, one of 2 onsite restaurants. Entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. Start each morning with breakfast, served for a fee from 7 AM to 10 AM.
All 172 soundproofed rooms provide MP3 docks, refrigerators, and coffee makers. Guests can expect free WiFi and 42-inch LCD TVs with cable channels. Beds sport down comforters and bathrooms offer rainfall showers, hair dryers, and free toiletries. Free bottled water, safes, and phones are also standard.
At Aloft Zhengzhou Shangjie, guests enjoy features like an indoor pool, a health club, and free WiFi in public areas. There's free parking, and an airport shuttle (available on request) for CNY 400 per vehicle one way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include 6 meeting rooms, a conference center, and coffee/tea in a common area.
Reviews from Trip Advisor
74.0% of guests recommend this hotelTotal of 46 reviews