Sheraton Mustika Yogyakarta Resort and Spa4.5 out of 5.0
Recent guest reviews
We love the great service and quality facilities at Sheraton Mustika. It's nice to have the international standard from service, food, facility in a reasonably priced hotel. The outdoor swimming pool is very unique and there is plenty of lawn and grass for running around with the kids and enjoying the sunshine. Communication in english is typically fairly good but not excellent and the prices of the food are not cheap. The quality of the food is good and the menu is very extensive so you should be satisfied without needing to leave the properly while you stay here. The location is very good and close to the airport and the hotel provides free shuttle to the airport and marlioboro (for shopping) and sightseeing etc....
The service is very satisfying, in accordance with the star that carried, The hotel is spacious, very pleasant atmosphere, There are 2 swimming pool, indoor and outdoor pool facilities, The room size is spacious, clean and tidy is perfect for us as a family,
Very nice place with lovely view. Warm service from the food and beverage crew. and for sure good food and beverage. Make every minute you spend a time with people feels really special. It make you want to back again and always miss the place
Great service. Staff polite and humble. Maya from the breakfast lounge is very service oriented. Overall staff including Reception and Housekeeping very helpful. Peacful ambience with nice swimming pool and Tennis court.
It has been mentioned many times before. Fantastic grounds and pool, tired hotel. But the devil may be in the details. It is often acceptable to have an ageing hotel. But conscious lack of maintenance, even by very courteous and polite staff, indicates bigger issues. Here are 3 items from my list: 1) the first room I was given had a bath tub that had a blocked drain outlet and backed up . I complained, and they tried, but failed to unclog it. 2) the second (replacement) room had a faulty electric kettle and I had a blackout in the middle of the night when I tried to boil water. Engineering said they were aware the said kettle was temperamental, and "sometimes" trips...3) As shown in the attached photos, the second room also had (a) a mirror with a 4 inch,zig-zagged, crack, (b) chipped furniture, (c) a badly patched up crack on the wall . Everyone I spoke with was courteous (smiling and saying sorry) but no one said anything specific. I suspect these and other issues will remain undone "until renovations" are done in one or two years. Even emailing the GM amounted to nothing more.
My boyfriend & I stayed here for 3 nights in mid May, 2017 and loved it! I also now better understand the range of reviews for this hotel. They are all accurate. This hotel has gorgeous, large grounds - a stunning pool area, beautiful common spaces, delicious Indian restaurant, lovely spa & views of Merapi from the balcony & lounge. The service was outstanding and attentive. The airport is about 10 mins away or less by free shuttle (depending on traffic during the time of day). There's also a free shuttle to town, which was much appreciated as the property is quite a way from the city center. We let the hotel know we were arriving very late at night - and they were very accommodating, expecting our arrival. I can also understand the aging comments in the reviews. Our room was lovely, but ok, it was not brand new. The staff were amazing & the general manager - who was very present & made a point of talking with us - gave us some history about the property, the 2006 Jogjakarta earthquake, & said renovations were scheduled for the upcoming year. We would definitely stay here again!
Situated close to the airport with good shuttle service. The room is a bit outdated and in need of refurbishment but it is reflected in the price, so you get what you paid for. The hotel service is impeccable, the staff are efficient but very courteous, very well-trained. Stunning pool area and garden, instagrammable.
we spent 3 nights with room facing garden, all staff delivered nice services and food in the restaurant was delicious. we rent a car for trip to borobudur and merapi mountain, the driver mr. Yanto was give us a good service...
I have visited Sheraton few times in last 20 yes. It always looked the same. Rooms are now little tired and have to be renewed. Breakfast Is fantastic and staff extremly politely. Pool Is one of the most beautiful in Java.
We stayed for one night and did enjoy the stunning garden and pool area, the layout, water-elements and gardening is just stunning, especially at dusk and at night when it is lit. We had a lagoon room, which have a really nice patio with direct access to a shared pool. The rooms are quite badly outdated and run down though, the same applies to the general areas and restaurants, reflecting a US Sheraton rather than an Asian one, but that is just the age of the property. Given the low price and the good location close by the airport and also a short drive from Prambanang, I would actually recommend it, but you need to have your expectations set.
- Free WiFi and wired Internet in rooms and public areas
- Free valet and self parking
- Onsite dining
Located within 2 miles (3 km) of Museum Dirgantara, Sheraton Mustika Yogyakarta Resort and Spa places you within a few miles (5 km) of Adisucipto Golf Course. This 246-room, 4.5-star resort has 3 outdoor pools along with a full-service spa and 2 restaurants. It's in the historical district and also close to Affandi Museum and Saphir Square.
Enjoy dining at Androwino Bistro, one of 2 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service.
Sheraton Mustika Yogyakarta Resort and Spa's 246 rooms are air-conditioned and provide balconies, refrigerators, and minibars. Guests can expect 32-inch LED TVs with satellite channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Coffee makers, free newspapers, and free bottled water are also standard.
Guests of Sheraton Mustika Yogyakarta Resort and Spa have access to a full-service spa, 3 outdoor pools, and an indoor pool. Free valet and self parking are available—or if you're not driving, take the free airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this luxury resort include a children's pool, a fitness center, and 10 spa tubs.
Reviews from Trip Advisor
76% of guests recommend this hotelTotal of 1050 reviews