Four Points by Sheraton Yangzhou, Hanjiang4.0 out of 5.0
Recent guest reviews
It was a business trip and spent one night there. The hotel, the room, the staff, the food, everything was amazing. Tons of options in breakfast and scrumptious dinner. Fully recommended for anyone visiting Yangzhou. The rooms were bigger and the bed was superb.
I travel regularly for work and enjoy staying in a comfortable hotel while I am away. I am not loyal to any brand although I do have a loyalty card for another major chain. When you stay in a Sheraton you expect better than average. Unfortunately that’s all I got during my stay. Don’t get me wrong the rooms are well appointed with what you would expect for a five star hotel. Unfortunately the walls are thin so you can hear your neighbors talking into the late hours. Breakfast is confusing, a large number of items moved between Thursday and Friday morning so I had to go looking for what I enjoyed the previous day. I asked for two poached eggs and it took more than 30min for them to come and no it was not busy. Aldo there was no cutlery where I was seated although the table next to me was fully equipped. I had to go and take a knife off another table. There is also no nightlife in walking distance from the hotel if you like to go out for a stroll in the evening. I also suggest you do not use the Sheraton on line reservations service as you will pay a premium to other sites such as agoda and bookings.com.
I stayed at this hotel during the New Year’s Eve weekend 2017/2018. The suit was spacious and the bed was very comfortable. Housekeeping staffs are very helpful and nice. The girls who worked at the club house was very sweet also, she provided us wonderful service. But my breakfast experiences at the restaurant are not so good. Due to staff shortage (the reason I got from the restaurant manager), it was very chaotic in the morning. We had to find table ourselves, when I ask the lady to change the tablecloth because it was dirty, she responded that they do not have time. The food selection is not that great also, and I had to make coffee for myself. At 9:30 am, they were out of soy milk and some other food items. The stay gave me mix feelings about this hotel, it is like two different teams that are running the hotel, the good and the bad, and there is nothing in the middle.
All staff that I had the pleasure to interact with were warm and genuinely wanting to be of service. To make themselves more approachable to foreign guests, they have adopted English names. So, I can say that Joe, the restaurant manager, was earnest and helpful and took the trouble to remember my usual menu selections. And Lydia, the other restaurant manager, offered several good recommendations on places of interest. The staff are cheerful and take pride in doing their jobs and it shows. The doorman, Eden, was energetic and quick with a smile and quick, too, on his feet even at the tail end of his shift. Sheraton, being part of a colossal international hotel chain, you would expect it to be a little lacking in personal touch but you will be wrong if you are at this Sheraton. 5 stars, easy!
I had a short but pleasant stay. Service was great everywhere, at reception desk, lobby and restaurant Eatery. Eatery had seafood buffet with lot of value for money. I would definitely stay here again.
Stayed only one night here, but I was surprised by the facilities and service. Not only got upgraded to a suite, but also suggested go to the lounge where has a good selection of food and drinks. Staff were very friendly and professional. The only drawback is the location that has construction nearby and was a little noisy. It's also a little far from the center city to be fair.
Four Points by Sheraton Yangzhou is a good hotel with neat and clean rooms. The staff is polite and helpful, the location of the hotel is convenient with a shopping mall within walking distance. Breakfast has good variety. Its value for money.
Back again at the Four Points and it's not changed. The rooms are S tarting to age a little now but are very comfortable with a great layout. Reception staff speak good English but beyond that, the rest struggle a little. That said, there understanding of English is better than my Chinese!
It's a Four Points after all so I did not go with a lot of expectations, especially considering it's in China's Tier-3 cities. The location was not too central, seemingly on the outskirts of the city, not very close to the tourist sights. Reception staff were friendly and check-in/out were mostly quick. Restaurants were the low points, as neither was anything to write home about. The Chinese restaurant supposedly serves local Yangzhou cuisine, and is above average, whereas the western restaurant did not look very authentic to me. The Japanese restaurant we never bothered to try. Rooms were fairly spacious but very basic. They were clean but nothing fancy, just about sufficient for your business trips. SPG Lounge staff were very attentive and friendly, as we were there for a project, they kindly let us stay in the meeting room as long as we needed. The snacks and beverages provided were more than what I expected, but do not go there to expect too much variety. Overall it is a good place for business stay, as the only other option in town (maybe better?) is Shangri-La.
I have stayed at this hotel 3 times when on business in China. The hotel is clean, modern and very efficient. The wifi service was very good and the hotel was centrally located for our purposes. Food was fine, nice selection of drinks. Definitely plan on continuing to stay at this hotel for future trips.
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Onsite dining
Four Points by Sheraton Yangzhou, Hanjiang places you 2.9 mi (4.6 km) from The Ancient Canal. This 4-star hotel has 247 guestrooms and offers a full-service spa, an indoor pool, and free in-room WiFi. In central Yangzhou, the hotel is also within a 30-minute drive of Heyuan Garden and Runyang Wetland Scenic Area.
Enjoy dining at The Eatery, one of 2 onsite restaurants. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. Start your day off with buffet breakfast, available for a fee.
Four Points by Sheraton Yangzhou, Hanjiang's 247 rooms are air-conditioned and provide iPod docks, refrigerators, and minibars. 37-inch flat-screen TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include coffee makers, free newspapers, and free bottled water.
Guests of Four Points by Sheraton Yangzhou, Hanjiang enjoy a full-service spa, an indoor pool, and a fitness center. There's free parking and limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include a spa tub, free WiFi in public areas, and 11 meeting rooms.
Reviews from Trip Advisor
70% of guests recommend this hotelTotal of 83 reviews