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Zao International Hotel

Property class: 3.5

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Photo gallery for Zao International Hotel

A spacious interior with a wooden floor, large windows, and a view of a rocky garden.
A hot spring area with wooden flooring, a wooden deck, and a view of a lush forest.
A hotel room with two beds, a desk, a chair, and a large window offering a view of the outdoors.
A spacious hotel lobby with a central buffet area, large windows offering a view of the forest, and a modern chandelier.
A room with two chairs and a table, large windows with a view of a snowy landscape.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
933 Zao Onsen, Yamagata, Yamagata, 990-2301
  • Place, Zao Hot Springs Ski Resort
    ‪3 min walk‬
  • Place, Zao Sanroku Ropeway
    ‪3 min walk‬
  • Place, Zao Chuo Ropeway
    ‪8 min walk‬
  • Airport, Yamagata (GAJ)
    ‪45 min drive‬

Room options

View all photos for Junior Suite, Non Smoking

A hotel room with a massage chair, a desk, a sofa, and a small table with cups.

Junior Suite, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 560 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Japanese Style Room, South Wing, Non Smoking

Japanese Style Room, South Wing, Non Smoking | WiFi (free)

Japanese Style Room, South Wing, Non Smoking

  • 1 bedroom
  • Sleeps 5
  • 5 Twin Futons

View all photos for Luxury Suite

A modern hotel room with a sofa, a dining table with two cups of coffee, a TV, and a view of greenery outside.

Luxury Suite

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Suite

A modern living room with a sofa, coffee table, and TV.

Deluxe Suite

  • Mountain view
  • 614 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room

A hotel room with a large window, a sofa, a chair, a TV, and a bed.

Deluxe Room

  • Mountain view
  • 1 bedroom
  • Sleeps 7
  • 2 Large Twin Beds and 5 Twin Futons

View all photos for Premium Twin Room

A modern hotel room with two beds, a sofa, a desk, and a TV.

Premium Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Futon

View all photos for Deluxe Twin Room

A modern hotel room with two beds, a desk, a chair, and a large window offering a view of trees.

Deluxe Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Futon

View all photos for Basic Twin Room

A hotel room with two beds, a desk, a chair, and a large window offering a view of the outdoors.

Basic Twin Room

  • Mountain view
  • 495 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Futon

About the neighborhood

Yamagata

Located in Zaoonsen, Zao International Hotel is adjacent to Zao Quasi-National Park and within a 5-minute walk of Zao Sanroku Ropeway. This 3.5-star ryokan has 51 rooms and welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Zao Hot Springs Ski Resort - 3 min walk - 0.2 miles
  • Zao Sanroku Ropeway - 3 min walk - 0.2 miles
  • Zao Chuo Ropeway - 8 min walk - 0.5 miles
  • Zao Sky Cable - 19 min walk - 1.0 mile
  • Zao Super Slider - 5 min drive - 0.9 miles

Getting around

  • Akayu Station - 29 min drive
  • Yamagata Airport (GAJ) - 48 min drive

Restaurants

  • ‪トマトの森 - ‬11 min drive
  • ‪レストラン横倉 - ‬4 min walk
  • ‪奥村そばや - ‬9 min walk
  • ‪音茶屋 - ‬4 min walk
  • ‪SHIN ZAO - ‬12 min walk

About this property

Zao International Hotel

Zao International Hotel offers free WiFi in public areas and a meeting room. Free parking is included with your stay. Front-desk staff can help secure valuables, and provide local restaurant recommendations.
Guests can expect free WiFi and TVs. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other standard amenities include refrigerators and electric kettles.
The recreational activities listed below are available either on site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open 24 hours. There are hot springs on site.

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  • Parking included
  • Free WiFi
  • Air conditioning
  • Room service
9.4 out of 10, Exceptional, 101 reviews
$322 nightly
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available for a fee
  • A restaurant

Things to do

  • Hot springs

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Spa

  • 24-hour public bath
  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

More

  • Smoking not allowed

Room amenities

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 5 PM - midnight

Front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Guests with dietary restrictions or food allergies should contact this property 5 days in advance of arrival; special requests are not guaranteed to be accommodated. Requests are not accepted on site.

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • This property doesn't allow children 6 and younger (only guests older than 6 are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve access to the public bathing facility.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Zao Kokusai Hotel Yamagata

Zao Kokusai Yamagata

Zao Kokusai

Zao International Hotel Yamagata

Zao International Yamagata

Zao International

Zao International Hotel Ryokan

Zao International Hotel Yamagata

Zao International Hotel Ryokan Yamagata

Frequently asked questions

What's there to do near Zao International Hotel?

This ryokan is situated in Zaoonsen, just steps from Zao Sanroku Ropeway and Zao Chuo Ropeway, and within a short walk of Zao Hot Springs Ski Resort. You'll also find Zao Sky Cable and Zao Quasi-National Park less than a mile away.

How much does it cost to stay at Zao International Hotel?

As of Sep 12, 2026, prices found for a 1-night stay for 2 adults at Zao International Hotel on Sep 25, 2026 start from $196, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Zao International Hotel?

Yes, self parking is offered for free at the ryokan.

Does Zao International Hotel include a casino at the property?

No, Zao International Hotel doesn't have a casino.

Will I find an indoor pool at Zao International Hotel?

No, there is no indoor pool at this ryokan.

Is Zao International Hotel a good place to stay for couples?

Couples staying at this ryokan will appreciate amenities like a deep soaking bathtub and slippers as well as a restaurant.

Are there hot tubs at Zao International Hotel?

No, there isn't a spa tub at this ryokan.

Does Zao International Hotel have a restaurant with a breakfast menu?

Yes, Zao International Hotel serves buffet breakfast each morning for a surcharge from its restaurant.

Will Zao International Hotel allow pets to stay free of charge?

No, pets aren't allowed at Zao International Hotel.

Are there connecting rooms at Zao International Hotel?

No, there aren't connecting guestrooms at this ryokan.

How close is the airport from Zao International Hotel?

The closest major airport to Zao International Hotel is Yamagata Airport (GAJ), which is 26.5 mi away (48 minutes by car). Another top airport is Sendai Airport (SDJ), which is around 29 mi away.

Are there rooms with balconies that I can book at Zao International Hotel?

No, you won't find guestrooms with balconies at Zao International Hotel.

Zao International Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 55 out of 76 reviews
Rating 8 - Good. 14 out of 76 reviews
Rating 6 - Okay. 5 out of 76 reviews
Rating 4 - Poor. 2 out of 76 reviews
Rating 2 - Terrible. 0 out of 76 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Massimo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, excellent rolm, very relaxing and quiet. Wonderful onsen and delicious dinner.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Fung ping

Nice hotel
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Zoe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
near by Zao cable car station, good at braakfast,hot spring good
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Chunchi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to ski in and out. Awesome onsen!
Stayed 4 nights in Jan 2023
Verified review

10/10 Excellent

Leung

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, amenities, massage chair, suite-like room, futuristic Toyo toilet, TV in each room, two beds, spacious bathroom, the whole package. I stayed for three nights in the Luxury suite. It was worth it. They have three restaurants in the hotel. The Zao Ropeway is 5 to 10 minutes away. You can by your gondola tickets at the front desk at a discounted price. Location wise, you are literally near the slopes. The bus terminal is a 7 to 10 minute walk.
Breakfast room, Yamabiku Restaurant.
Path to the slopes on the side of the second building. There is a bridge. Hotel is called Tokyo Kokusai.
Parking area.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Leanne

Liked: Cleanliness, amenities, property conditions & facilities
Zao Onsen is a spectacular location for skiing & this hotel has it all… you can literally ski in & out of the hotel & see the ropeway, cable car station & slopes from your window. The buffet breakfast has everything you could want (both authentic Japanese & western options for those who want such). You can walk everywhere, slopes, cable car, ropeway, restaurants, cafes, skihire from the hotel. And at the end of the day.. you have access to an indoor & incredible outdoor natural onsen… where you can soak your tired muscles as snow falls lightly around you. It’s magical. Couldn’t recommend highly enough.
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Ka Yee Winnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outdoor onsen was beautiful and spacious. The ski route going back to hotel was very icy therefore it needs to ski down the hill then walking up to hotel. That was a bit of a hassle and painful to walk up the hill with ski equipment.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

HO WAI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has an extremely convenient location, and it only takes about 5–10 minutes on foot to reach the ski slope, making it ideal for skiers who do not need to carry their equipment onto a bus, but can go directly from the hotel to the ski run. The hotel also provides plenty of parking spaces, so self‑driving guests can park without any stress, which is very convenient for driving up the mountain during the ski season. The hotel facilities are well equipped, including indoor and outdoor hot spring baths, restaurants and lounges, allowing guests to relax comfortably on the premises all day. The hot spring area is very spacious, with clear water and a clean, tidy environment, and leaves you feeling completely relaxed and comfortable after a soak. The rooms are spacious and well arranged, with comfortable beds and an overall clean, elegant feel that makes for a very peaceful stay. The housekeeping staff cleans thoroughly, and the public areas are also kept neat and orderly, giving the entire hotel a well‑organized and professional impression. Overall, this hotel performs outstandingly in terms of location, parking, facilities, hot spring quality, and room standard, and is especially suitable for ski trips.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Ho Chung

Liked: Cleanliness, amenities, property conditions & facilities
1. Only 2 coins laundering machines is not enough. 2. The ski gear and the rental process have to be enhanced. The gear is too old and there is no professional staff to help adjusting the gear. My boots have no suitable size provided to me even though I have booked 2 weeks in advanced at least. Also, the boots is broken during my stay, thats why I have to changed another one. 3. I changed my dinner order twice during my 5 days stay and everything my order was not taken correctly which they always provide another type of course to my wife and me. Unfortunately, they also made a incorrect drink bill to me and my friend which is repeated costing both me and my friend.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

SHIORI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
接客が素晴らしいです朝ごはんも美味しかったです
Stayed 1 night in Jun 2026
Verified review

8/10 Good

ユキヒロ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
客室は清潔でトイレなど凄く良かった。夕食時の若い女子の笑顔の接待に癒されました。部屋の景色はいまいちでした。
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Christian Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top Lage zu den Seilbahnen. Angenehmer Schwefelonsen. Halbpension war hervorragend. Classic Zimmer im japanischen Stil mit zwei Einzelbetten war für Japan riesig. Englischkenntnisse waren teilweise eingeschränkt. Personal war aber sehr bemüht. Kostenlos Kaffee/Getränke in der Lobby. Nähe zur Seilbahn ist super.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

YI CHIU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
很優質的飯店
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

CHIN HUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
溫泉餐飲絕佳
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Yuno

Liked: Cleanliness, amenities, property conditions & facilities
飯店人員都很親切。溫泉的溫度適中，不會太燙，非常舒服。
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

TAMIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
山形駅からレンタカーを借りて来ました。到着時の出迎えから気持ちの良い接客で最後の見送りまで気持ちよく送ってくださり本当に心地良く過ごせました。硫黄の匂いのする温泉は熱めですが本当に体に沁み渡り最高に心身解れました。ウェルカムスイーツやドリンクも充実しているのは楽しみのひとつで滞在中何回も利用させていただきました。早朝の大浴場からは見事な雲海が望め感動的です。標高の高い場所なので涼しくてそれだけで肩の力が抜け夏の疲れが癒やされました。冬の樹氷を見に是非また訪れたいホテルです。
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

トモキ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
温泉の泉質は最高です。個性豊かで魅力たっぷり。源泉かけ流し、硫黄分、高温度、phは、もはや最高レベル。特にph1.6は、他で味わうことはできない領域。施設の綺麗さ、食事のおいしさ、スタッフの丁寧さ、どれも素晴らしいものでした。お見事のひと言につきます。
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Yuki

新しく、清潔で、設備も不足なく、コスパが最高なホテルでした。
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Kin I

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
員工親切，溫泉設備非常好。鄰近纜車站，方便行山。
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Suk Yi

Liked: Cleanliness, amenities, property conditions & facilities
房間寛敞舒舒，晚餐陶板牛超美味，溫泉正，下次會再來！
Stayed 1 night in Jun 2025
Verified review

8/10 Good

ゆたか

Liked: Cleanliness, amenities, property conditions & facilities
泉質、スタッフの対応、部屋の掃除など行き届いていました。 強いて言えば、湯上りサービスの提供時間が短かった事が残念でした。
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

YUKIYO

Liked: Cleanliness, amenities, property conditions & facilities
昨年も泊まった時、感じたがスタッフさんが良かった。
口取りというのか、前菜みたいなものですが、美味しくてその後のメインも美味しかっ�た。
レストランの窓から見える所に桜でしょうか？綺麗でした。
写メを撮ってくださいました。
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Wincy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常推薦酒店

房間很寬敞，有按摩椅，有客廳，餐廳員工很細心，食物有質素，服務非常好，不是旺季溫泉是夠用的，非常推薦
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Emi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
生憎のお天気で景色は残念でしたが、温泉が最高によかったです。 スタッフの刀から配りも行き届いており、 全てにおいて満足です。 樹氷の季節、また絶対伺います。
Stayed 1 night in May 2025