Crowne Plaza Xian by IHG

4.5 star property

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Photo gallery for Crowne Plaza Xian by IHG

3 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Creator video
Suite, 1 Bedroom (Dining Area) | In-room safe, desk, iron/ironing board, free cribs/infant beds
Indoor pool
Interior

Room options

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room

  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Club Lounge Access

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom, Club Lounge Access

  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Club Lounge Access

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Club Lounge Access

  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Club Lounge Access

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Twin Beds, Club Lounge Access

  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Accessible

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Dining Area)

Suite, 1 Bedroom (Dining Area) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom (Dining Area)

  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds (High Floor)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Twin Beds (High Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Twin Bed

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About the neighborhood

Xi'an

Located in Beilin, Crowne Plaza Xian by IHG is a leisurely stroll from sights such as Jiaodaruisun Stadium and Xi'an Museum. This 315-room, 4.5-star hotel welcomes guests with conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Xi'an Museum - 13 min walk - 0.7 miles
  • Chang'an University - 16 min walk - 0.9 miles
  • Small Wild Goose Pagoda - 17 min walk - 0.9 miles
  • Northwest University - 2 min drive - 1.4 miles
  • Northwestern Polytechnical University - 2 min drive - 1.5 miles

Getting around

  • Tiyuchang Station - 11 min walk
  • Xi'an West Railway Station - 19 min drive
  • Xi'an (XIY-Xianyang Intl.) - 42 min drive

Restaurants

  • ‪Crowne Plaza Club Lounge - ‬6 min walk
  • ‪Luckin Coffee - ‬12 min walk
  • ‪小文姐攸县米粉(体育场店) - ‬6 min walk
  • ‪老兰家 - ‬8 min walk
  • ‪KFC 肯德基 - ‬9 min walk

About this property

Crowne Plaza Xian by IHG

Guests of Crowne Plaza Xian by IHG enjoy a full-service spa, an indoor pool, and a gym. If you plan to drive, free parking is available. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a business center.
Guests can expect free WiFi and TVs with DVD players. Bathrooms offer hair dryers, free toiletries, slippers, and bathrobes. Coffee makers, safes, and phones are also standard.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 8 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 160 per person
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • B-G51
  • Made In Palace
  • Zhuque Cafe

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • DVD player
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Spa open daily

Accessibility

  • Elevator

More

  • 51 floors
  • Ballroom
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for CNY 373.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 160 per person
  • Rollaway bed fee: CNY 373.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: noon
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Crowne Plaza Hotel Xian
Crowne Plaza Xian
Xian Crowne Plaza
Crowne Plaza Xi'An China/Shaanxi
Crowne Plaza Xian Hotel
Crowne Plaza Xian
Crowne Plaza Xian by IHG Hotel
Crowne Plaza Xian by IHG Xi'an
Crowne Plaza Xian an IHG Hotel
Crowne Plaza Xian by IHG Hotel Xi'an

Frequently asked questions

Are free cancellation options available at Crowne Plaza Xian by IHG?

Crowne Plaza Xian by IHG offers free cancellation on certain room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Crowne Plaza Xian by IHG?

As of Mar 21, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Xian by IHG on Apr 20, 2026 start from $73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Crowne Plaza Xian by IHG?

This hotel is situated in Beilin within a short 15-minute walk of Xi'an Museum and also 18 minutes on foot from Small Wild Goose Pagoda. You'll also find Xi'an City Walls and Shaanxi History Museum within a short drive.

Is parking available on site at Crowne Plaza Xian by IHG?

Yes, self parking is offered for free at the hotel.

Is there a spa at Crowne Plaza Xian by IHG?

There is a full-service spa available for guests to enjoy and services include body wraps and facials.

Does Crowne Plaza Xian by IHG feature a casino on the premises?

No, Crowne Plaza Xian by IHG doesn't have a casino.

Will I find an indoor pool at Crowne Plaza Xian by IHG?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at Crowne Plaza Xian by IHG?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and 3 restaurants.

Does Crowne Plaza Xian by IHG have a hot tub?

No, but this hotel does have a sauna.

Does Crowne Plaza Xian by IHG have a restaurant with a breakfast menu?

Yes, Crowne Plaza Xian by IHG has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Crowne Plaza Xian by IHG allow pets to stay for free?

No, pets aren't allowed at Crowne Plaza Xian by IHG.

Are there connecting rooms at Crowne Plaza Xian by IHG?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Crowne Plaza Xian by IHG?

The closest major airport to Crowne Plaza Xian by IHG is Xi'an (XIY-Xianyang Intl.), which is 23.3 mi away (42 minutes by car).

Are there rooms with balconies at Crowne Plaza Xian by IHG?

No, there aren't any guestrooms with balconies at Crowne Plaza Xian by IHG.

Crowne Plaza Xian by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 125 out of 169 reviews
Rating 8 - Good. 32 out of 169 reviews
Rating 6 - Okay. 9 out of 169 reviews
Rating 4 - Poor. 2 out of 169 reviews
Rating 2 - Terrible. 1 out of 169 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Paromita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Berenice, Temple City

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good location, delicious breakfast.
Stayed 2 nights in Oct 2025

10/10 Excellent

Grant Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
“Outstanding hospitality with impeccable service, spotless rooms, and an excellent location. A truly exceptional hotel experience in Xi’an. The staff were so lovely and welcoming”.
Stayed 1 night in Sep 2025

10/10 Excellent

Janka

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent property. Professional staff
Stayed 1 night in Sep 2025

10/10 Excellent

Jackie

Stayed 3 nights in Aug 2025

10/10 Excellent

Jackie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The crown plaza is a beautiful hotel it is so clean food is great staff are lovely and the rates are fantastic Would totally recommend this hotel Justin at the front desk has been so helpful to me there and Binny Chen at the concierge was just great and totally helpful
Restaurant on 51st floor was beautiful
Wally delivering food
Fabulous room
Fabulous Bathroom
Stayed 3 nights in Aug 2025

10/10 Excellent

Ashish

Stayed 3 nights in Jul 2025

10/10 Excellent

Gaetano, Fort Worth

Liked: Cleanliness, staff & service, property conditions & facilities
Nice cool hotel
Stayed 3 nights in Mar 2025

10/10 Excellent

KAH WEE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near stadium and Metro. Walking distance to museums.
Stayed 7 nights in Dec 2024

10/10 Excellent

lang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was upgraded and spacious on high floor. Some corner surface has minor dusts, facility really good but some of them were bit old. All in all is nice! Over expectation. Location good and various dinning option including onsite of hotel at top floor.
Stayed 3 nights in Jan 2025

10/10 Excellent

John

Traveled with family
Liked: Property conditions & facilities, room comfort
An excellent place to stay. Great service. Very nice and well located. My family and I had a great stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

Yun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Shiqin, Bexley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and quiet. However, they do not assist guests with booking day tours. A bit of a walk to the nearest metro station but only a short taxi ride to bell/drum towers. Taxis are quite cheap here. Walkable to xian yan tower.
Stayed 5 nights in Nov 2024

10/10 Excellent

Gaetano, Fort Worth

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and breakfast
Stayed 4 nights in Nov 2024

10/10 Excellent

Tram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My one bedroom unit is very spacious. I was solo but I think it's ok for a family of 3 or even 4. 1 bedroom, 1 big living room and the kitchen area. The unit has all necessities you may need for a comfortable stay. The washer dryer worked well and was even provided with detergent. Bathroom was in old-fashioned style but updated modern amenities and high-end toilet. Nice and neat. The staff were kind and sweet. Great location, just 1 street away from a street with many dumpling stores (including 1 highly rated online). There's a small draft beer bar next door with some mean beers and the staff are fun, too. Highly recommended.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Sep 2024

8/10 Good

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, older style hotel but well maintained. Staff are excellent, very helpful to ma because I can’t speak Chinese. Great breakfast, decent smallish gym. Too much plastic to be eco-friendly but very comfortable business stay.
Stayed 2 nights in Jul 2024

6/10 Okay

Xiao

Business traveler
Disliked: Staff & service
I stayed a few nights at this hotel. As a five star hotel, this property meets the expectation of cleaness. The room setting is a bit out of date but it still works well in general. I particularly liked the bathroom layout -- it is larger than most hotel room bathroom by seperating toilet from shower/bath tub. The hotel staffs are good in general. However, I had a bad experience with one front desk staff -- Frank Fang. When I need to use the business center for a printing, I asked him where the business center was located. He told me that the business center had been closed. So, I asked him what the open hour of the business center was. He changed his words by saying that the business center was still open but no staff there. So, no guest can use the business center. Then, I asked his help for the printing. He said the front desk could help the printing but it would come with a charge. When I tried to hand him my USB drive for the priting, he told me that no USB drive would be accepted. Anyone who like to use the printing at the front desk has to use the Chinese App, Wechat, to transfer the file to him for the printing. For anyone without the Chinese App, nothing he can do. Then, he refused to give any additional help. I have a quite positive experience at this hotel. However, Frank Fang's attitude ruined my good impression of this hotel. Quite disappointed.
Stayed 6 nights in Jul 2024

10/10 Excellent

Jing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Thomas, Montclair

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and helpful.

It was a good pleasant stay.
Stayed 4 nights in Feb 2024

10/10 Excellent

Feng

Stayed 3 nights in May 2023

10/10 Excellent

JIANG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Jun 2022

10/10 Excellent

lauren

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you so much for the awesome room. I really appreciated the cleanliness, thick comfortable clean towels.
Stayed 2 nights in Jan 2020

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