Best Western Plus Epping Forest3.0 out of 5.0
Recent guest reviews
The rooms were clean and comfortabe-ish so a big plus point obviously. The staff were friendly too. However everything else was a bit naff. Breakfast was £10 and the quality and choice wasn't great. Had to wait for bacon to be cooked - you'd think there'd be a serving available rather than waiting 15 mins. Also they charge an exorbitant price for a sarnie out of hours. Even by London prices £9 for a couple of slices if bread and a filling is taking the pi$$ All in all the hotel is functional and no thrills, but nothing special.
Nice Business hotel, clean room, good shower, nice bar, good hotel food, secure car park, good sized exec room. Wifi free and works. Staff I would like to thank for looking after me! 132 was my room nice size! Thank you for looking after me again!
Okay so I'll admit to finding this Best Western Plus hotel as a consequence of wanting to use my BA Avios points, which were due to expire shortly. I had a bus driving experience booked at North Weald Airfield in nearby Epping over the weekend, and the location and ability to book with Avios made this an absolutely ideal choice! That said, once at the hotel we quickly realised we were also only 5 miles drive away from the huge shopping centre at Westfield, Stratford, and nearby Olympic Park. So we made the most of our trip with a shopping and dining experience there. What's not to like - free parking and only five miles from Westfield? The hotel itself doesn't look amazing from the outside BUT don't let that put you off. The inside has been refurbished and looks great, especially around the lobby, bar and dining area. Our family room was okay for the four of us (our two daughters sharing a double-pull out sofa bed) for our one night, but might feel a bit of a squeeze for longer stays. Otherwise the room was comfortable and included a TV, Android tablet/phone, in-room safe, and tea/coffee facilities and biscuits. The breakfast buffet was fine at £7 a head for adults and free for the children. A good stay, clean and comfortable and well located.
Me and my partner stayed here as we were visiting McK Grill for my birthday. We booked a deluxe double room through Hotels.com. When we arrived we wasn't really sure what was "deluxe" about our room as it seemed pretty standard. The room was modern and clean so good enough for me. We got back to the room at around 11:45pm, just wanting a good nights sleep. Then for the next 8 hours on and off I heard every single detail of our neighbours intimate weekend away!! The walls are ridiculously thin. I tried to call reception to tell them about the noise (our neighbours were very, very noisy and although I understand if that's what they want to do!) just to see if they'd be able to get them to keep it down a little bit (after several attempts myself). You can also hear every flush of a toilet, shower, tap running..... The "handy" phone was not working so I couldn't call reception. I tried the main number from my mobile and still no answer. I also went down to reception and no one was there. Not much sleep and I feel very grumpy! Wouldn't come back.
The hotel looks like it's recently had a facelift which in my opinion money has been spent on the front of house areas and not the bedrooms. Check in - reception staff were friendly and helpful. Restaurant- basic menu, foods ok but the staff have no idea how to wait on. Bedrooms - basic but comfortable BUT you can hear everything that you fellow guests are doing throughout the night, snoring, going to the loo etc and then lots of doors slamming throughout the night/morning which I know isn't the hotels fault but put soft closers on the doors. I wouldn't stay here again,
Afternoon tea was laughable, had a private hired room that hadn't seen paint or a cleaner in decades. The afternoon tea had stale coconut biscuits you get from supermarkets for 90p and Jacobs crackers with nothing on!!!! Also included cheap apricot jam tarts left over from breakfast with bits of pastry missing. It was by far the worst ever and I would say please please do not risk it.Just do not come here. When I asked if they thought this was a joke they genuinely didn't think anything was wrong and nothing was done with the complaint. A disgusting excuse to take hard earned money. Our entire group was in shock.
Very good location very good I like the service you provide I feel comfortable with the hotel I would recommend a friend to stay over at your hotel looking forward to coming back in the near future hopefully soon
We have stayed at this hotel on numerous occasions and will do again. It is always welcoming and clean and close to the station for trips into London. Parking is free which is a huge plus. However, this time we stayed the night before the Marathon and were a bit disappointed with the breakfast on Sunday morning. We went down at 7.30 and found the only cereals were weetabix, Rice Krispies or Coca-Cola pops. We asked for Muesli and, despite the lady's best efforts, none was forthcoming. I asked for porridge and a big bowl of very runny porridge duly arrived. There was no bread for toast and the croissants had run out. My husband on the other hand had a great cooked breakfast. We are usually really pleased with the breakfast choices here so this was not the usual standard. Our room was good (not as good as rooms on the ground floor though as bathroom was a bit tired.). Not really bothered by that as we only stayed for one night. Toiletries, tea and coffee and nice clean towels provided.
I have stayed in this hotel twice. The first time the room was very nice and of high standard. This time the room we had was a bit tired. The bathroom in particular could do with a makeover. The rooms and bedding however are clean and comfortable. My son had a sofa bed which was ok for him as he is eight however it would have been very uncomfortable for an adult. The bathroom has toiletries and the towels were white and fluffy. The room had a tv, coffee and tea facilities (with biscuits) and plenty of hanging space for clothes. The buffet breakfast has a good choice of both cooked and continental foods including bacon, eggs, sausages, beans, sauté potatoes, mushrooms, tomatoes, cheese, cold meat, pastries, toast, yoghurt, cereal and fruit. There is a bar and evening food is available. The staff were friendly and helpful. The hotel also has a large car park and is set off the road so is very quiet. It is approximately a 15 minute walk from the hotel to the train station which brings you into Liverpool Street Station, London.
This is a tired looking grey building. The corridoors are drab too. Inside though, its quite nice. The staff are very pleasant, and the beer and food are quite good. Much better than first impressive. The reception and bar/restaurant area are very airy. The rooms are quiet, with excellent blackout curtains. Doors do reverberate a bit. I wish my neighbour downstairs had stayed sober.... Or turned on his lights, being woken twice during the night has left me jaded & cranky! It's pleasant enough to use for business, but not good enough to bring my wife, family or friends.
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- 24-hour front desk
Best Western Plus Epping Forest places you 6 mi (9.6 km) from Olympic Stadium and 5.4 mi (8.6 km) from White Hart Lane Stadium. This 102-room, 3-star hotel has a restaurant along with conveniences like free in-room WiFi and free self parking. O2 Arena and Tower of London are also within a 30-minute drive of this Woodford Green hotel.
Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. Full breakfast is offered for a fee each morning from 7 AM to 9:30 AM.
The 102 accommodations feature separate bedrooms. Flat-screen TVs come with digital channels and pay movies, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Coffee makers and desks are other standard amenities.
Guests staying at Best Western Plus Epping Forest enjoy free WiFi in public areas, free newspapers, and wedding services. A stay here includes free parking. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. This smoke-free hotel also has a TV in a common area.
Reviews from Trip Advisor
57% of guests recommend this hotelTotal of 350 reviews