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Legacy Rose and Crown Hotel

4.0 out of 5.0

Recent guest reviews

The Rose & Crown hotel is an ancient hostelry, situated on the banks of the river Avon. My room overlooked a patio area beyond which lay the Avon. It is very difficult to believe that one is almost in the town's centre-the view of the river looks to be almost as one could imagine that it looked like several centuries back; the location is superb. The Cathedral & town centre are but a few minutes walk away. Both the bed & rooms were adequately comfortable. The standard of food was very good-however the menu is pretty un-sophisticated. The staff were all exceptionally kind & friendly. Should you be disabled, you need to be precise with your requirements on booking. Generally a quiet & peaceful hotel, with free parking & good wi-fi.

We stayed in room 2 and it was lovely, one of the nicer rooms from what I could see. It was in the old fashioned part of the hotel, and honestly at the price you are paying I would say there is no point staying in the more modern part, as it just doesn't have the same atmosphere. On arrival was the only slightly negative part...we had travelled overnight for about 8 hours with a small child and had arrived a few hours early. We didn't expect to be able to check in yet, but we planned to head out into the town for a walk, and when we asked if the receptionist would give us a call when the rooms were ready she pretty much refused, saying "the rooms will not be ready before check in". It was a bit strange that she didn't just agree to call us on the off chance they might be ready, but flat out refused as if every single room in the hotel would never be clean and ready up until the last moment. Her abruptness kind of made things suddenly awkward. Like magic however, when a manager appeared she called us over and agreed to let us know and our rooms were ready three hours early. So all worked out well! The room, as I said, was lovely but not the most sound proof, but I guess that is just the nature of old buildings. We could hear the room next door's tv quite loudly and our voices somehow echoed down the street when we talked, unless we shut the window This is definitely the place to stay at if you want to eat in the hotel, the restaurant and outdoor area are so pretty, looking right onto the river, where you can take boat rides up and down. There were ducks waddling around and really big fish swimming just under the water surface. I would only really complain about the breakfast...the price of breakfast was included in the overall cost of the rooms for us, but if I'd known it wasn't a cooked breakfast I would have not bothered having it included. It was pretty unsatisfactory, fruit, toast and cereal. I would definitely stay here again. There was a wedding going on while we were there and I would definitely recommend it as a wedding venue just by the beauty of the venue. Also, the wifi worked :)

Amazing hotel set right on the river Avon. 800 years old in parts. The dining room overlooks the river. The food was excellent. The staff were very helpful and friendly You. Walking distance to the magnificent cathedral and town centre. Would definitely recommend a stay here.

Had an overnight stay here en-route to Devon and was very happy with our choice. The room, although small, was full of character, the bed very comfortable and the en-suite facilities clean and tidy. The dining room overlooked the River Avon and there was plenty of seating outside where we enjoyed a lovely glass of white wine before dinner. The dinner itself was good, not outstanding, but good value for money. The staff were all very charming and couldn't do more to help. Would definitely use again if in Salisbury as it was so convenient to the cathedral and town centre.

Lovely hotel, very quiet, lovely views. Very clean and tidy hotel. Hotel beds are very comfortable. Staff where very nice and polite. Breakfast did not include any warm food even though payed extra when booking. Which was quite annoying due to the fact was quite exspensive to eat there and we thought we paid for it already. Bar and restaurant prices are very exspensive, but there is a cheaper pub around the corner . Overall would stay again if was in the area.

Lovely hotel with a great location directly on the river. Rooms are comfortable and the junior suite is well worth the extra premium. Extremely disappointing the breakfast were, despite having both it in the room rate you are requested to pay and extra of £ 5,95 for the warm food to have..commercial scramble eggs and bacon or sausages.. Management to be blamed for this sad choice that left most of the customer with a sad feedback. They can easily add 10£ on the rooms and provide a proper breakfast, nobody will complain given the lovely location. Breakfast is overall poor and with the included rate you will get salad, cereals, commercial slides cheese (only one type) ham and commercial pastries with commercial jam. The lovely staff can’t compensate the sad culinary experience were the hotel lost 1 star (it would have been 4).

Medieval building with interesting original features, convenient location (only a short and pleasant walk to the Cathedral), pleasant and helpful staff. The room had all one might expect (plus – rather more than one can rely on finding – a really good coffee maker), bathroom had a good powerful shower, and everything worked. We arrived back within minutes of the ‘last orders’ time and were immediately and pleasantly served with just the sort of quick but hot snack we wanted – and decided to change our plans and have breakfast in the hotel as well. The buffet section was better stocked than the average, with some thoughtful details. Nicely cooked and flavoursome kippers were much appreciated (and very good value), while looking out across the gently rippling river. And the Wifi worked. We shall stay there again.

Comfortable hotel, lovely location beside the river, with gardens to relax in. Good food. Perfect location for visiting the Close. Very accommodating staff. Would definitely go again and recommended others.

We recently stayed at The Legacy Rose and Crown. It was marvellously situated, riverside and within easy walking distance of the cathedral and the beautiful, picturesque cathedral close. The food was excellent, as was our room, which was very spacious. We do feel that a cooked breakfast should be included in the bed and breakfast charge, as is the continental breakfast, but we shall be returning next year.

This hotel is set in a beautiful location on the banks of the River Avon. Apart from that, however I find little to recommend it. It is reputedly a 13th Century coaching inn and looks attractive from the outside. Inside however, in terms of the rooms we saw, it is just like many other hotels and does not have the olde-worlde feeling you might expect. Our room was in the older part of the hotel but it had no character and was small for the price. Although it looked down onto the side of the river it also looked onto a modern separate Orangery with dance floor, presumably built for parties, weddings etc. Unfortunately on the night we stayed there was a party on. One can understand them wanting to use the location for such events but, in that case they should ensure that the nearby rooms are properly insulated against sound. The windows in our room were single glazed and we could hear the booming music, which went on until midnight. The restaurant is nicely located by the river but when we tried to reserve a specific table for dinner we were told by the restaurant manager that it was first come first served (starting at 6pm). We debated this a little but he was very rigid and although he conducted himself properly there was an edge bordering on rudeness. In the end this put us off and we decided to eat elsewhere. My main criticism is that it was expensive and, in my opinion, is not 4 star standard. A Premier Inn room would have been as good as ours and, also, breakfast was not included. I got the impression from all the advertising they had in reception that they are really promoting themselves as a wedding venue. This may well make sense from their point of view but I'm very glad that there was not a wedding on when we were there. The party was bad enough.

Room options

Twin Room, 2 Twin Beds

Twin 2 | Sleeps 2

Executive Double Room

Full 1 | Sleeps 2

Junior Suite

Full 1 | Sleeps 2

Deluxe Double Room

Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

75% of guests recommend this hotel

Total of 893 reviews