They did not have a room for me to stay. Then they give me a room with no blinds and no air conditioning. The room smelled. The best thing was the front desk person. I spent hours sitting in a car. Expedia was not helpful. After 47 minutes with an agent, my call got dropped. They did not help me find a place to stay. I am a woman traveling along then you offer me $25.00 credit. My safety and life is wroth more, therefore you can keep your credit. I am tired and frustrated, this was truly my worst customer service experience, especially after doing an event all day without sleep and when I came to rest did not have a room or someone to care that i needed help. I am not even going to talk about using the bathroom, because there was no where for me to go. I am truly done! Thank you for a very very unpleasant night, one I will never forget.