The gentleman at the front desk was very rude and disrespectful. He threatened to call the cops just because i said he overcharged me which was true. I paid 100.00 dollars for a room when u can get one for 66.00. Just not very nice guy.
Room was dirty, we were given dirty washcloths, dogs were left to relieve themselves right outside our room and were not cleaned up after, checkout was at 11am but housekeeping came banging on our room door to see if we already left even though we did not check out yet. Stay was horrible and we will never go back there.
It was nice and clean the remote was chewed up and it had a bad smell but that’s it
Did not like room selection location and condition of bed.
I stay here often when I visit my daughter and her family in Wilmington. The rooms are always very clean and staff friendly and accommodating. It is a cental location convenient to 95, restaurants, a nice, new, large convenience store nearby and malls and shopping. Also close to Christiana Hospital. Not a lot of amenities but for the price you won't find a cleaner, nicer place to stay for the $$$.
The room and the lobby area was very musty and smelly. My wife and I both have asthma and allergies and could not stay. We were issued a refund. We weren't even in the room for 5 minutes.
Toilet seat was discolored and should be replaced. The location is not the easiest to find and there is not much else nearby
the front desk staff during my stay was TERRIBLE RUDE AND NEEDS TO BE FIRED IMMEDIATELY!!!
Really nothing drug bust while we were stayin in the hotel . I will never stay there again
Nice stay for one night. Looked and smelled very clean!
This property was filthy, full of “residents” making drug deals, was offered 2 different illegal substances for purchase while walking from my car to my room. Extremely unsafe !!
It's fine. You All could do better to keep the place better.
no breakfast!?!? this place is a dump actually. the pictures are decieving. i would find a different place to stay.
the pictures are decieving. i would avoid this property, the place is pretty dirty. and its not cheap!
Clean and nice room. Only thing, not easy to find.
Located within 2 miles (3 km) of Delaware Park Racetrack and Slots, Red Roof Inn PLUS+ Wilmington - Newark places you within a few miles (5 km) of Christiana Care Health System. This 119-room motel welcomes guests with conveniences like free in-room WiFi, free self parking, and express check-out.
The 119 rooms are air-conditioned and have an array of amenities, including free long-distance calls, free local calls, and safes. Guests can expect free WiFi and flat-screen TVs with cable channels and pay movies. Beds sport premium bedding and bathrooms offer free toiletries. Desks are also standard.
At Red Roof Inn PLUS+ Wilmington - Newark, guests have access to free WiFi in public areas, express check-out, and laundry facilities. Free parking is included with your stay. Front-desk staff are standing by 24/7 to assist with any requests. This smoke-free motel also has a vending machine.
The gentleman at the front desk was very rude and disrespectful. He threatened to call the cops just because i said he overcharged me which was true. I paid 100.00 dollars for a room when u can get one for 66.00. Just not very nice guy.
Room was dirty, we were given dirty washcloths, dogs were left to relieve themselves right outside our room and were not cleaned up after, checkout was at 11am but housekeeping came banging on our room door to see if we already left even though we did not check out yet. Stay was horrible and we will never go back there.
Thank you for your feedback. Your experience is important to us, and we appreciate that you took the time to bring your concerns to our attention. We hope you will reconsider and give us another opportunity to better serve you in the future.
It was nice and clean the remote was chewed up and it had a bad smell but that’s it
Thank you for your evaluation and feedback. We look forward to seeing you again soon.
Thank you for your feedback. We look forward to seeing you again soon
Did not like room selection location and condition of bed.
Thank you for your feedback. Your experience is important to us, and we appreciate that you took the time to bring your concerns to our attention.
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.
I stay here often when I visit my daughter and her family in Wilmington. The rooms are always very clean and staff friendly and accommodating. It is a cental location convenient to 95, restaurants, a nice, new, large convenience store nearby and malls and shopping. Also close to Christiana Hospital. Not a lot of amenities but for the price you won't find a cleaner, nicer place to stay for the $$$.
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.
The room and the lobby area was very musty and smelly. My wife and I both have asthma and allergies and could not stay. We were issued a refund. We weren't even in the room for 5 minutes.
We apologize we were unable to meet your expectations.
Thank you for your feedback. We hope to see you again soon.
Toilet seat was discolored and should be replaced. The location is not the easiest to find and there is not much else nearby
Thank you for taking the time to review our property.
The price of a room somewhere else has nothing to do with our property's prices. Our staff was not rude or disrespectful. Most guests find our staff friendly and helpful.