The actual room looked nothing like the pictures. Very run down and smelled like smoke.
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We really didn’t like the Burn holes in sheets even in non smoking room
The gentleman at the front desk was very rude and disrespectful. He threatened to call the cops just because i said he overcharged me which was true. I paid 100.00 dollars for a room when u can get one for 66.00. Just not very nice guy.
Room was dirty, we were given dirty washcloths, dogs were left to relieve themselves right outside our room and were not cleaned up after, checkout was at 11am but housekeeping came banging on our room door to see if we already left even though we did not check out yet. Stay was horrible and we will never go back there.
It was nice and clean the remote was chewed up and it had a bad smell but that’s it
Did not like room selection location and condition of bed.
I stay here often when I visit my daughter and her family in Wilmington. The rooms are always very clean and staff friendly and accommodating. It is a cental location convenient to 95, restaurants, a nice, new, large convenience store nearby and malls and shopping. Also close to Christiana Hospital. Not a lot of amenities but for the price you won't find a cleaner, nicer place to stay for the $$$.
The room and the lobby area was very musty and smelly. My wife and I both have asthma and allergies and could not stay. We were issued a refund. We weren't even in the room for 5 minutes.
Toilet seat was discolored and should be replaced. The location is not the easiest to find and there is not much else nearby
the front desk staff during my stay was TERRIBLE RUDE AND NEEDS TO BE FIRED IMMEDIATELY!!!
Really nothing drug bust while we were stayin in the hotel . I will never stay there again
Nice stay for one night. Looked and smelled very clean!
Delaware Park Racetrack and Slots is within 2 miles (3 km) of Red Roof Inn PLUS+ Wilmington - Newark while other popular attractions such as Christiana Care Health System are within 3 miles (5 km). This 119-room motel welcomes guests with conveniences like free in-room WiFi, free self parking, and coffee/tea in a common area.
Guests can expect free WiFi and flat-screen TVs with cable channels and pay movies. Beds sport premium bedding and bathrooms offer free toiletries. Free long-distance calls, free local calls, and safes are also standard. Bathrooms are shared.
Red Roof Inn PLUS+ Wilmington - Newark features free WiFi in public areas, coffee in a common area, and express check-out. Free parking is included with your stay. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include laundry facilities and a vending machine.
The actual room looked nothing like the pictures. Very run down and smelled like smoke.
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Thank you for your four out of five positive evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.
We really didn’t like the Burn holes in sheets even in non smoking room
Thank you for evaluating our property. Your experience is important to us, and we appreciate that you took the time to bring your concerns to our attention.
Thank you for evaluating our property. We hope you will give us another opportunity to better serve you in the future.
The gentleman at the front desk was very rude and disrespectful. He threatened to call the cops just because i said he overcharged me which was true. I paid 100.00 dollars for a room when u can get one for 66.00. Just not very nice guy.
The price of a room somewhere else has nothing to do with our property's prices. Our staff was not rude or disrespectful. Most guests find our staff friendly and helpful.
Room was dirty, we were given dirty washcloths, dogs were left to relieve themselves right outside our room and were not cleaned up after, checkout was at 11am but housekeeping came banging on our room door to see if we already left even though we did not check out yet. Stay was horrible and we will never go back there.
Thank you for your feedback. Your experience is important to us, and we appreciate that you took the time to bring your concerns to our attention. We hope you will reconsider and give us another opportunity to better serve you in the future.
It was nice and clean the remote was chewed up and it had a bad smell but that’s it
Thank you for your evaluation and feedback. We look forward to seeing you again soon.
Thank you for your feedback. We look forward to seeing you again soon
Did not like room selection location and condition of bed.
Thank you for your feedback. Your experience is important to us, and we appreciate that you took the time to bring your concerns to our attention.
We apologize your experience was anything less than completely satisfying. Most guests find our rooms clean and comfortable and our staff and management friendly and helpful. We are sorry we could not meet your expectations.