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Recent guest reviews

Felt minor repairs upkeep were being ignored. The entry light into our room was blown -out throughout our 3 night stay. Elevator light was blown out. Elevator had the wrong floor marked as lobby. Locks on doors were old and took many swipes to open with a card key

Comfortable walk to Colonial Williamsburg! Staff were nice and the room was clean. The hotel itself though is old and in poor repair. Overall, too lowbrow for a positive experience.

Great proximity to Colonial Williamsburg. Motel worn and poorly maintained but clean. Room very humid and had very must smell. Paint peeling. Bathroom countertop falling away from wall. Some staff rude, others pleasant and helpful.

It was close to Williamsburg points of interest. Nice indoor/outdoor pool. Staff friendly.

Rooms were very dirty, staff was nasty and rude, they didn't clean our room during our stay even though they went in and replaced the towels and we left the sign to change sheets. Reserved like 2 months in advanced and requested adjacent rooms and they couldn't even honor that. Beds were uncomfortable, toilet clogged, shower flooded, didn't even replace the tissues. Total rip off.

Pleasant staff

Very poorly managed. Grab and go breakfast is available only from 7-9 AM. BUT THEIR RESTAURANT is not open until 11 AM. CHECK OUT time is 11 AM. I went to the lobby to work on the computer at 10:15. Then returned to my room at 10:30 and my room entry card had been invalidated. Had to go back front desk to get a NEW CARD! Horrible service!!

This was the worst BW we have ever stayed in. The room was a handicap room which they never told me. The carpet was dirty, there was no toilet paper holder, no soap dish and the grab and go was terrible.

Great location and property is nice overall for decent and inexpensive stay - not Williamsburg Inn of course... But they need to put a little bit more effort into it since Best Western bought it from Clarion. Crack in the wall in our room 445. Shower head is half broken. For three star and location wise still an awesome hotel. Staff is awesome - they try to help you all the way. The Corp office needs to wake up and finish the job!!!!!!

The inn was clean and in in excellent condition. Due to the panic, some of the amenities were unavailable due to the panic (the pool was open and looked great). We found the staff helpful and friendly.

The staff was very friendly. it is very conveniently located near everything in Williamsburg. Few issues with the toilet seat and the phone, but still a good place to stay.

Good location within a mile or so of merchants square (could walk through neighborhood probably), basic amenities, adjacent restaurant was convenient, quiet room. Economical price.

The woman who decorated the hotel with Christmas decorstions was wonderful! She made some excellent suggestions for places to eat breakfast and was just pleasant and charming. The only thing I did not like was the cleaning crew starting so early and playing their music as they cleaned. If anyone wanted to sleep in they better have ear plugs. Luckily we were up, but hearing them yell and knock as they made their rounds was not peaceful, or a nice way to start the morning.

Location was great for activities we had planned. Found a live cockroach in our room. Bathroom was not cleaned well. Would not stay here again.

Indoor pool requires you to walk outside. One of two rooms with no power one morning for twenty minutes while one person was in a dark shower. No explanation, no apology. Room was spacious and appeared clean.

Nothing place stunk and sounded like a animal kennel

The proximity to sites, attraction and dinning, the staff was friendly and very helpful and knowledgeable.

It was near the historic district (as the name suggest). Hotel need renovations..not perfect but not bad. I'll stay there again.

York Street Williamsburg VA

Hotel highlights

  • Walking distance to Colonial Williamsburg
  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • Onsite dining

Colonial Williamsburg is a short stroll from Best Western Williamsburg Historic District, and other popular attractions like Governor's Palace are within a mile (2 km). This 140-room hotel welcomes guests with conveniences like a restaurant, an indoor pool, and free in-room WiFi.


Dining

This hotel is home to a restaurant and a bar/lounge. Start your day off with cooked-to-order breakfast, available for a fee.


Rooms

Best Western Williamsburg Historic District's 140 air-conditioned rooms provide coffee makers, free newspapers, and free local calls. Guests can expect free WiFi and 40-inch LED TVs with cable channels. Bathrooms have hair dryers and free toiletries. Ironing boards, desks, and wardrobes or closets are other standard amenities.


Property features

At Best Western Williamsburg Historic District, guests enjoy an indoor pool, a gym, and free WiFi in public areas. Free parking is available if you drive. Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a business center, coffee/tea in a common area, and a meeting room.

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Pet Friendly)

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Best Western Williamsburg Historic District

Everyone (13) Couples (5) Family (8)
4
Partner Couples

Felt minor repairs upkeep were being ignored. The entry light into our room was blown -out throughout our 3 night stay. Elevator light was blown out. Elevator had the wrong floor marked as lobby. Locks on doors were old and took many swipes to open with a card key

By on Dec 14, 2021

Review comment responded on Dec 15, 2021

Thank you for staying with us.

2
Family

Comfortable walk to Colonial Williamsburg! Staff were nice and the room was clean. The hotel itself though is old and in poor repair. Overall, too lowbrow for a positive experience.

By on Dec 13, 2021

Review comment responded on Dec 14, 2021

Sorry we did not meet expectations - we are in process of completing task mentioned in the review - will have fixed very soon. Thanks

3
Family

Great proximity to Colonial Williamsburg. Motel worn and poorly maintained but clean. Room very humid and had very must smell. Paint peeling. Bathroom countertop falling away from wall. Some staff rude, others pleasant and helpful.

By on Oct 26, 2021

Review comment responded on Oct 28, 2021

Thank you for staying with us.

5
Family

It was close to Williamsburg points of interest. Nice indoor/outdoor pool. Staff friendly.

By on Aug 4, 2021

Review comment responded on Aug 4, 2021

Thank you for staying with us. Please come again.

1
Family Family with small children

Rooms were very dirty, staff was nasty and rude, they didn't clean our room during our stay even though they went in and replaced the towels and we left the sign to change sheets. Reserved like 2 months in advanced and requested adjacent rooms and they couldn't even honor that. Beds were uncomfortable, toilet clogged, shower flooded, didn't even replace the tissues. Total rip off.

By on Jul 6, 2021

Review comment responded on Jul 7, 2021

Thank you for staying with us.

5
Partner Couples

Pleasant staff

By on Jul 2, 2021

Review comment responded on Jul 2, 2021

Thank you for staying with us, Please come again.

2
Business Business

Very poorly managed. Grab and go breakfast is available only from 7-9 AM. BUT THEIR RESTAURANT is not open until 11 AM. CHECK OUT time is 11 AM. I went to the lobby to work on the computer at 10:15. Then returned to my room at 10:30 and my room entry card had been invalidated. Had to go back front desk to get a NEW CARD! Horrible service!!

By on Jun 20, 2021

Review comment responded on Jun 21, 2021

Thank you for staying with us. I am sorry that you were less than happy.

2
Family

This was the worst BW we have ever stayed in. The room was a handicap room which they never told me. The carpet was dirty, there was no toilet paper holder, no soap dish and the grab and go was terrible.

By on May 31, 2021

Review comment responded on Jun 3, 2021

Thank you for staying with us.

4
Partner Couples

Great location and property is nice overall for decent and inexpensive stay - not Williamsburg Inn of course... But they need to put a little bit more effort into it since Best Western bought it from Clarion. Crack in the wall in our room 445. Shower head is half broken. For three star and location wise still an awesome hotel. Staff is awesome - they try to help you all the way. The Corp office needs to wake up and finish the job!!!!!!

By on Dec 28, 2020

Review comment responded on Dec 28, 2020

Thank you very much for staying with us. I will forward your comments to the corp. office. Please come again.

5
Everyone

The inn was clean and in in excellent condition. Due to the panic, some of the amenities were unavailable due to the panic (the pool was open and looked great). We found the staff helpful and friendly.

By , from Virginia on Dec 21, 2020

Review comment responded on Dec 22, 2020

Thank you for staying with us. Please come again. Hopefully the panic will be over soon.

Best Western Williamsburg Historic District

351 York Street, Williamsburg, VA 23185
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