This Super 8 has a large parking area to the side for semi-trucks and RV's, and some eating options nearby so we don't have to detach the pulled car. It would be excellent if the entrance/exit where the RV's are parked weren't quite so low. Our 1-king room was better than previous times here.
The hotel was dirty. There was trash on the stairway and hallway. It had not been vacuumed for a while.The room did not have fresh towels. When asked for fresh towels the clerk switched our room to another room without fresh towels. There was an almost empty roll of toilet paper and no extra roll. The door lock was not safe. For the breakfast: the cereal containers were not filled, there were only 2 granola bars, and uncertain if the waffle maker worked.
This property was very dirty red mold on shower curtain and the placed looked like they didn’t clean. When we got there we wanted to watch TV couldn’t get it to work. Called front desk and no one answered. Won’t stay there ever again.
Staff friendly room clean. Did not appreciate getting hit with $50 charge for what they called incidentals and refund when you leave.
The property outside was good. We have a motorhome and there was plenty of room to park right next to the hotel
It has a large area for parking our RV (with a car in tow). Parking lot could use some more gravel, but it's good sized.
Super 8 by Wyndham El Dorado places you within a few miles (5 km) of World War II History Center and Coutts Museum of Art. This 49-room motel welcomes guests with conveniences like free breakfast, a bar/lounge, and free self parking.
Free on-the-go breakfast is served each morning from 6:00 AM to 9:00 AM. At the end of the day, relax with a drink at the bar/lounge.
36-inch TVs come with cable channels. Bathrooms offer deep soaking tubs, hair dryers, and bidets. Other standard amenities include refrigerators, coffee makers, and free local calls.
At Super 8 by Wyndham El Dorado, guests have access to a vending machine. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations.
This Super 8 has a large parking area to the side for semi-trucks and RV's, and some eating options nearby so we don't have to detach the pulled car. It would be excellent if the entrance/exit where the RV's are parked weren't quite so low. Our 1-king room was better than previous times here.
The hotel was dirty. There was trash on the stairway and hallway. It had not been vacuumed for a while.The room did not have fresh towels. When asked for fresh towels the clerk switched our room to another room without fresh towels. There was an almost empty roll of toilet paper and no extra roll. The door lock was not safe. For the breakfast: the cereal containers were not filled, there were only 2 granola bars, and uncertain if the waffle maker worked.
Dear Joseph,We deeply apologize for the unacceptable conditions you encountered during your stay. Cleanliness and guest comfort are top priorities, and we regret that we failed to meet your expectations. Your feedback will be addressed immediately with our team to ensure improvements are made. We appreciate your patience and hope to have another opportunity to exceed your expectations in the future.Sincerely, Hotel Manager
This property was very dirty red mold on shower curtain and the placed looked like they didn’t clean. When we got there we wanted to watch TV couldn’t get it to work. Called front desk and no one answered. Won’t stay there ever again.
Dear Lisa,We are distressed to see your comments. We apologies for the bad experience. We never want our guests to go back with an unpleasant experience. The entire points will be investigated and necessary actions will be taken. We are taking ample steps to ensure the comfort of our guests. You can be sure about a fine stay with us. Please visit us again.Sincerely,Hotel Manager
Staff friendly room clean. Did not appreciate getting hit with $50 charge for what they called incidentals and refund when you leave.
Hello Betty,Thanks for the stay and the feedback.A security deposit is a normal hotel practice that is well informed and refundable on clear check-out. We will definitely check on your comment about the deposit.There can be delays depending on the processing bank, too.Looking forward to see you back,Sincerely,Hotel Manager.
The property outside was good. We have a motorhome and there was plenty of room to park right next to the hotel
Dear Tony,Thank you for the stay, the positive feedback, and for appreciating the hotel.We are very happy to hear that and privileged to have you as a guest.We look forward to welcoming you again.Regards,Hotel Manager.
It has a large area for parking our RV (with a car in tow). Parking lot could use some more gravel, but it's good sized.
Hello Tony & Toni,Thanks for your stay at our property.Appreciate your feedback and telling us what you liked and also the areas where we need to improve. We shall work further to improve the amenities and hospitality based on your observations. Hope to welcome you again soon,Sincerely,Hotel Manager.
Dear Toni,Thank you for sharing your experience! We're delighted you found our Super 8 accommodating for your needs with the spacious parking area for larger vehicles and nearby dining options. We appreciate your feedback regarding the entrance/exit height and will certainly consider improvements. It's fantastic to hear that your 1-king room exceeded expectations this time around. We look forward to welcoming you back for another enjoyable stay!Sincerely, Hotel Manager