I asked about Pet facility , and I was told this booking was not pet freindly??? took them another hour of calling booker, managers etc etc, I had to ready all reservation, we got moved to a different location, no parking , broken glass in the unit ,wife's foot bleeding , unit has burning smell, that was the night. Next day till 1 pm I was on the phone juggled between booker and hotel, I asked to be moved to a safer unit but they offered me refund
Nothing was done so far) for one night only and suggested to go to other hotel. I booked another hotel and it was great experinece with our pet and family.
Overall it was too much management jagron and very little hospitality or service at mktplce guys. I will never , ever advise anyone plan their vacation with them , pay a little extra and enjoy at any other hotels offering far better service.
All is well that ends well
By IS Gill on Nov 13, 2012
Thank you for taking the time to write a review of your stay with us. I am pleased that you enjoyed the central location of the lodge. There are elevators in the building to help make hauling luggage and skis easier. Whilst some of the units at marketplace lodge do not have in-suite laundry facilities, there is common area laundry. We do advertise all of our facilities prior to booking. I appreciate your feedback as it helps us to continually improve our services and your suggestions have been noted.