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Recent guest reviews

The property was in a great location at an affordable price.

The property was very nice. I felt the complaints about the walls being thin were unwarranted. We never heard any of our neighbors nor anyone down the halls. The beds were comfortable and the room was clean. The staff was very nice and sweet to my children.

I was not able To stay at the Westin despite securing a reservation there via orbitz. We were given an envelope with a letter and sent down the block and around the corner with our bags to check Into a separate property. I don’t know why this happened we were not given a reason for the changes we just got sent packing.

Great location, very easy to walk to and from and get to all the right attractions. And it is a Westin!

Smooth process from checkin to checkout

Great spot to stay when exploring the city.

Amazing location in the center of it all. Hotel was fine enough, but a relic of the 80s and 90s…some of the budget Hiltons and Marriotts at least have the glass showers…lotion, etc. Fine enough but for the price you can do better.

Great spot in the heart of the city but still offers a chance to have some peace and quiet.

Very nice location

Our room was quite large, with a large, well-appointed bathroom. Bed was comfortable. The A/C was underperforming, was asked at the front desk, but they did not, or were not able, to fix it.

Good

I like the valet parking but the pricing was outrageous. The a/c didn't work very well in my room or even in the lobby of the hotel. The hotel bar/ restaurant is very limited on drinks that you want and don't even have a menu of what they do serve. The hotel/restaurant is very expensive and never the same price.

We always enjoys the Westin.. unfortunately, Covid has made it difficult for them to provide the usual services…

This hotel is beautiful and the staff was friendly.

Beautiful hotel

Great place to stay, rooms were amazing comfortable.

Everything was great, except for not providing housekeeping services. We had to clean the room ourselves.

M Street, NW Washington DC

Hotel highlights

  • Walking distance to White House
  • Free WiFi in public areas
  • Onsite dining
  • 24-hour fitness center

Located in Downtown Washington D.C. within a short walk of White House, The Westin Washington, D.C. City Center is within a mile (2 km) of other popular sights such as George Washington University. This 406-room, 4-star aparthotel welcomes guests with conveniences like a restaurant, a bar/lounge, and a 24-hour gym.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. You can get a quick energy boost at the coffee shop/cafe. For your convenience, a full breakfast is served for a fee on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.


Rooms

Each apartment has an array of amenities, including a refrigerator, a coffee maker, and free newspapers. A 50-inch LCD TV comes with cable channels and pay movies, and guests can stay connected with WiFi and wired Internet. Pillowtop beds sport Egyptian cotton sheets and down comforters, and the bathroom offers a rainfall showerhead, a hair dryer, and free toiletries. Other standard amenities include a safe, a phone, and an ironing board.


Property features

At The Westin Washington, D.C. City Center, guests have access to a 24-hour gym, free WiFi in public areas, and conference space. Valet parking is available for USD 61 per night, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a business center, express check-out, and free newspapers.

Room options

Room, 1 King Bed, Non Smoking, View

1 King Bed | Sleeps 3

Room, 2 Double Beds, Non Smoking, View

2 Double Beds | Sleeps 4

Room, 2 Double Beds, Non Smoking, View

2 Double Beds | Sleeps 4

Room, 1 King Bed, Non Smoking, View

1 King Bed | Sleeps 3

Guest reviews for The Westin Washington, D.C. City Center

Everyone (20) Couples (9) Family (17)
5
Partner Couples

The property was in a great location at an affordable price.

By on Oct 30, 2022

Review comment responded on Oct 30, 2022

Thank you for staying with us!

5
Family with small children

The property was very nice. I felt the complaints about the walls being thin were unwarranted. We never heard any of our neighbors nor anyone down the halls. The beds were comfortable and the room was clean. The staff was very nice and sweet to my children.

By on May 23, 2022

Review comment responded on Jun 13, 2022

On behalf of the entire team at The Westin DC City Centre Washington, D.C. we want to sincerely thank you for taking the time to share your most recent experience during your recent stay in our hotel.

1
Friends

I was not able To stay at the Westin despite securing a reservation there via orbitz. We were given an envelope with a letter and sent down the block and around the corner with our bags to check Into a separate property. I don’t know why this happened we were not given a reason for the changes we just got sent packing.

By on Apr 17, 2022

Review comment responded on May 6, 2022

At The Westin DC City Centre., we strive to deliver the finest level of service and hospitality. I am truly disappointed to learn that we have fallen short of meeting your expectations during your visit. Please, accept our most sincere apologies for falling short on our service promise. Rest assured we have communicated and addressed the situation with the Executive leadership team. We sincerely appreciate you considering the Westin City Center Washington DC as your destination of choice. We hope you give us another opportunity to make amends, delight you with the level of service that my team and I hopefully being able to restore your confidence in The Westin City Centre Washington, D.C.

4
Family

Great location, very easy to walk to and from and get to all the right attractions. And it is a Westin!

By on Apr 12, 2022

Review comment responded on Apr 14, 2022

On behalf of the entire team at The Westin DC City Centre Washington, D.C. we want to sincerely thank you for taking the time to share your most memorable experiences during your recent stay in our hotel.

5
Everyone

By on Apr 4, 2022

5
Everyone

Smooth process from checkin to checkout

By on Mar 28, 2022

5
Everyone

Great spot to stay when exploring the city.

By on Dec 21, 2021

Review comment responded on Dec 21, 2021

Good day Matthew, Thank you for rating your recent stay at the Westin DC City Center. We appreciate your business and hope you will come stay with us again on your next trip to Washington, DC. In service, Matt Sommers, Director of Operations

4
Everyone

Amazing location in the center of it all. Hotel was fine enough, but a relic of the 80s and 90s…some of the budget Hiltons and Marriotts at least have the glass showers…lotion, etc. Fine enough but for the price you can do better.

By on Nov 1, 2021

Review comment responded on Nov 2, 2021

Good day James, Thank you for reviewing your recent stay at the Westin DC City Center. We appreciate your business and value your feedback as we continue to strive to improve our service each and every day. We hope you will choose to stay with us again on your next trip to Washington, DC. There are some exciting changes happening at our hotel that I think you will be happy with and look forward to you trying us again in the future. In service, Matt Sommers, Director of Operations

5
Everyone

Great spot in the heart of the city but still offers a chance to have some peace and quiet.

By on Aug 31, 2021

Review comment responded on Sep 30, 2021

Good day Matthew J, Thank you for rating your recent stay at the Westin DC City Center. We appreciate your business and hope you will come stay with us again on your next trip to Washington, DC. In service, Matt Sommers, Director of Operations

5
Family

Very nice location

By on Aug 30, 2021

Review comment responded on Sep 7, 2021

Thank you for your favorable rating ! We are looking forward to see you again soon!

The Westin Washington, D.C. City Center

1400 M Street, NW, Washington, DC 20005
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