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Maki Hotel

3.5 star property
Hotel in Pucón with free breakfast and a 24-hour front desk

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Photo gallery for Maki Hotel

Property grounds
Interior
Interior entrance
Interior
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Room service
  • Laundry
  • Housekeeping

Explore the area

View in a map
Uruguay 640, Pucón, de la Araucania, 4920459
  • Place, La Poza
    ‪11 min walk‬
  • Place, Enjoy Pucon Casino
    ‪12 min walk‬
  • Place, Pucon Beach
    ‪15 min walk‬

Room options

View all photos for Standard Double or Twin Room

In-room safe, blackout drapes, soundproofing, iron/ironing board

Standard Double or Twin Room

9.0 out of 10
Wonderful
(6 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room | View from room

Standard Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 194 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Economy Room, 1 Queen Bed, No Windows

In-room safe, blackout drapes, soundproofing, iron/ironing board

Economy Room, 1 Queen Bed, No Windows

  • 140 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Double Room, 1 King Bed, Accessible

In-room safe, blackout drapes, soundproofing, iron/ironing board

Business Double Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 18 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Pucón

Maki Hotel places you within a leisurely stroll of Los Pozones and Museo Mapuche Pucon. This 14-room, 3.5-star hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Santa Clara Monastery - 9 min walk - 0.5 miles
  • Museo Mapuche Pucon - 10 min walk - 0.6 miles
  • La Poza - 11 min walk - 0.6 miles
  • Enjoy Pucon Casino - 12 min walk - 0.7 miles
  • Pucon Beach - 15 min walk - 0.8 miles

Getting around

  • Valdivia (ZAL-Pichoy) - 108 min drive

Restaurants

  • ‪Andiamo Cucina Italiana - ‬4 min walk
  • ‪Café Luthier - ‬2 min walk
  • ‪Restaurant "Al Paso", Pucón. - ‬3 min walk
  • ‪Mamas&Tapas - ‬4 min walk
  • ‪Coffee Politan - ‬5 min walk

About this property

Maki Hotel

Hotel in Pucón with free breakfast and a 24-hour front desk
Guests of Maki Hotel enjoy free WiFi in public areas, coffee in a common area, and a terrace. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with tours or tickets, luggage storage, and securing valuables. This hotel also has a garden.
Smart TVs come with Netflix, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Safes are also included.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free secured, covered self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 8:30 AM to 10:30 AM
  • Coffee and tea in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Netflix
  • Smart TV

Food and drink

  • Room service

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for USD 15 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
  • Check-in: 3:30 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Maki Hotel Pucon
Maki Pucon
Maki Hotel Hotel
Maki Hotel Pucón
Maki Hotel Hotel Pucón

Frequently asked questions

Are free cancellation options available at Maki Hotel?

Maki Hotel offers free cancellation on select room rates. For additional details, look at the cancellation policy on our site.

What's there to see close to Maki Hotel?

This hotel is located in Pucón, a short 12-minute walk from La Poza and also 13 minutes on foot from Enjoy Pucon Casino. You'll also find Pucon Beach and Lake Villarrica less than a mile away.

Is parking available on site at Maki Hotel?

Yes, secured self parking is offered for free at the hotel.

Does Maki Hotel include a casino on the premises?

No, Maki Hotel doesn't have a casino.

Will I find an indoor pool at Maki Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Maki Hotel?

Couples staying at this hotel will appreciate amenities like Netflix as well as free breakfast and concierge services.

Does Maki Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Maki Hotel feature a restaurant that includes a breakfast menu?

Maki Hotel offers free buffet breakfast each morning though there is no restaurant.

Will Maki Hotel allow pets to stay free of charge?

No, pets aren't allowed at Maki Hotel.

Are there connecting rooms at Maki Hotel?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies that I can book at Maki Hotel?

No, there aren't any guestrooms with balconies at Maki Hotel.

Maki Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 116 out of 141 reviews
Rating 8 - Good. 14 out of 141 reviews
Rating 6 - Okay. 8 out of 141 reviews
Rating 4 - Poor. 0 out of 141 reviews
Rating 2 - Terrible. 3 out of 141 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Eduardo, Bogotá

Liked: Cleanliness, staff & service, property conditions & facilities
Bien por el precio
Stayed 3 nights in Apr 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with very friendly staff. We stayed in a room with a great view of villarica volcano. Also only a short walk to restaurants and shops. Hotel were able to provide gluten free breakfast.
Stayed 4 nights in Apr 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay at Hotel Maki. The fabric art decorating the hotel is very beautiful as is all the natural wood. We had a lovely balcony overlooking a gorgeous garden. The staff was extremely helpful and friendly. Daily breakfast was wonderful. Can’t say enough good things. We would return and stay there again!
Stayed 3 nights in Mar 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Dianna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel in Pucon, great breakfast, best scrambled eggs on our travels. Staff were so friendly and hotel was spotless. Really quirky with lots of lovely artworks in the hotel. They should get in touch with Laundrette and bus company across the road to arrange to cut the tree down to give you unspoilt views of the volcano. Would defo stay here again.
Stayed 6 nights in Jan 2025

10/10 Excellent

andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A small hotel run by two very nice people. Food all local made..the hotel and proprietors are very much part of the community of pucon.
Stayed 1 night in Jan 2025

10/10 Excellent

Gary

Stayed 2 nights in Nov 2024

10/10 Excellent

Ursula

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at this hotel. The room and bed were comfortable, the front desk staff were very helpful and had excellent suggestions about the area.
Stayed 1 night in Dec 2024

10/10 Excellent

Paul, Ipswich

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in town for a conference and had a wonderful stay at Maki Hotel. The staff were all super friendly and kind and the room and property were well-kept and clean. Everything was in convenient walking distance. I genuinely could not have been happier!
Stayed 6 nights in Aug 2024

10/10 Excellent

Gary

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The owners should be very of creating such a relaxing, comfortable hotel with excellent staff who are very friendly, knowledgeable, accommodating and well trained
Stayed 4 nights in Aug 2024

10/10 Excellent

Heather

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredible and the accommodations exceeded our expectations in every way! We would absolutely stay there again.
Stayed 5 nights in Mar 2024

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and quiet place. Breakfast was awesome. The only problem is you need to organize everyday your schedule for breakfast since the space is small. The rest is perrfect
Stayed 4 nights in Feb 2024

10/10 Excellent

Raquel

Stayed 2 nights in Feb 2024

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean property
Stayed 1 night in Jan 2024

10/10 Excellent

skyler

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Wonderful receptionist. Check in was so so fast. Parking was easy and free. Room was clean and well-appointed. Breakfast was excellent. Not a single complaint. Just a beautiful and peaceful experience. Will definitely come back.
Stayed 1 night in Jan 2024

10/10 Excellent

M

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

James

Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Oyantay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding location and staff.
Stayed 2 nights in Aug 2023

10/10 Excellent

Timothy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Maki is a lovely boutique hotel. Four of us stayed there and all have been raving about it ever since. The owners are kind and engaged and eager to please. The breakfast is plentiful and delicious. The location is safe and quiet. The rooms are cozy and comfortable. The internet is solid. All of us will gladly return if and when our path leads back to Pucon.
Stayed 4 nights in Jun 2023

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay and amazing staff

My wife and I booked into Maki Hotel on short notice and were so happy with this choice. The staff were incredibly friendly, thoughtful and accommodating. We especially enjoyed the breakfast that Gonzalo and his team prepared each morning. The room was clean, comfortable and secure. We loved sitting on the balcony and observing the volcano in the distance.
Stayed 3 nights in Mar 2023

10/10 Excellent

Charathram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A gem of a hotel easily accessible to the lake

Maki Hotel is a great place to stay. The owner and his family are intimately involved in its operation, and the care shows - from the personal attention you get at breakfast to the recommendations for local shopping and sightseeing, to just how "homely" everything feels. We stayed there for 3 nights, and everything worked out great. Specifically: 1. The rooms, while on the smaller side, are tastefully appointed. 2. The airconditioning works great! 3. Breakfast is a lively affair with an extremely cheerful crew who spare no expense to ensure you are well-fed and happy. 4. The rooms and the hotel itself are extremely well-maintained, clean, and very sanitary. 5. Parking onsite is outside and although the neighborhood might feel a tad sketchy, it's really safe. 6. Very short walk to the main tourist strip (O'Higgins Avenue) and the lake. Overall, we were very sad to leave Maki Hotel. We will definitely stay there again if our travels bring us back to Pucon.
Stayed 2 nights in Mar 2023