SureStay Hotel by Best Western Vientiane in Vientiane

Property features

SureStay Hotel by Best Western Vientiane features a fitness center, free WiFi in public areas, and a 24-hour business center. Free valet parking is included with your stay. The front desk has multilingual staff on hand 24/7 to help with securing valuables, luggage storage, and concierge services. Additional amenities include coffee/tea in a common area, express check-in, and express check-out.

Room options

Executive Room, 1 King Bed, Balcony, River View

1 King Bed | Sleeps 3

Size 398 ft² (37 m²)
Layout Separate bedroom and private bathroom
Beds 1 King Bed
Extra beds Rollaway/extra beds available on request
View River view
Bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Private bathroom
- Separate bathtub and shower
- Toothbrush and toothpaste (on request)
- Towels
Bedding
- Linens
- Rollaway/extra beds
- Separate bedroom
Food & drink
- Coffee/tea maker
- Minibar
Tech & entertainment
- 32-inch Smart TV
- Free WiFi
Other features
- Air conditioning
- Balcony
- Desk
- Executive level
- Iron/ironing board
- Safe
- Slippers
Need to know
- Daily housekeeping

Superior Room, 1 King Bed, Non Smoking, City View

1 King Bed | Sleeps 2

Superior Room, 2 Twin Beds, Non Smoking, City View

2 Twin Beds | Sleeps 2

Size 269 ft² (25 m²)
Layout Separate bedroom and private bathroom
Beds 2 Twin Beds
Views City view, River view
Bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Private bathroom
- Shower
- Toothbrush and toothpaste (on request)
- Towels
Bedding
- Linens
- Separate bedroom
Food & drink
- Minibar
Tech & entertainment
- 32-inch Smart TV
- Free WiFi
Other features
- Air conditioning
- Desk
- Iron/ironing board (on request)
- Safe
- Slippers
Need to know
- Daily housekeeping
- No rollaway/extra beds available

Suite, 1 King Bed, Balcony, River View

1 King Bed | Sleeps 3

Size 549 ft² (51 m²)
Layout Separate bedroom and private bathroom
Beds 1 King Bed
Extra beds Rollaway/extra beds available on request
View River view
Bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Private bathroom
- Separate bathtub and shower
- Toothbrush and toothpaste (on request)
- Towels
Bedding
- Linens
- Rollaway/extra beds
- Separate bedroom
Food & drink
- Coffee/tea maker
- Minibar
Tech & entertainment
- 32-inch Smart TV
- Free WiFi
Other features
- Air conditioning
- Balcony
- Desk
- Iron/ironing board
- Safe
- Slippers
Need to know
- Daily housekeeping

Deluxe Room, 1 King Bed, Non Smoking, City View

1 King Bed | Sleeps 2

Size 344 ft² (32 m²)
Layout Separate bedroom and private bathroom
Beds 1 King Bed
Extra beds Rollaway/extra beds available on request
Views City view, River view
Bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Private bathroom
- Shower
- Toothbrush and toothpaste (on request)
- Towels
Bedding
- Linens
- Rollaway/extra beds
- Separate bedroom
Food & drink
- Minibar
Tech & entertainment
- 32-inch Smart TV
- Free WiFi
Other features
- Air conditioning
- Desk
- Iron/ironing board
- Safe
- Slippers
Need to know
- Daily housekeeping

Arrivals + Departures

The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

Check-in: 2:00 PM
Check-out: noon
Minimum check-in age: 18

Special Check-in Details

Guests with plans to arrive after 11:00 PM must make arrangements in advance by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Payment types

Kids + Beds

One child 5 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for LAK 225000.0 per night

Pet Policy

This property doesn't allow pets or service animals

Things To Know

Details about charges, deposits, or other important information: Additional information about polices, regulations, and more:

Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
The following credit cards are accepted: American Express, Mastercard, Visa, and Union Pay.
Only debit cards are accepted.
Guests must contact this property in advance to reserve cribs/infant beds.
Onsite safety features include a fire extinguisher and a smoke detector.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Contactless check-in and contactless check-out are available.
Individually-wrapped food options are available for breakfast.
The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines.
The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.
Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
Registered guests are the only ones allowed in guestrooms.
No cribs or infant beds are available.

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Contactless check-in and contactless check-out are available.
Individually-wrapped food options are available for breakfast.
The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines.
The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

Mandatory Fees and Taxes

You'll be asked to pay these charges at the property:

Shuttle transfer per adult: LAK 90000 (one-way)
Shuttle transfer per child: LAK 90000 (one-way), (from 5 to 11 years old)
A damage deposit of LAK 300000 will be collected before check-in.

These are all of the charges provided to us by the property. However, charges can vary based on the room you book or length of stay.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Rollaway bed fee: LAK 225000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

Hotel Names

Surestay By Best Vientiane
SureStay Hotel by Best Western Vientiane Hotel
SureStay Hotel by Best Western Vientiane Vientiane
SureStay Hotel by Best Western Vientiane Hotel Vientiane

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SureStay Hotel by Best Western Vientiane

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Hotel highlights

Dining

Rooms

Property features

Room options

Executive Room, 1 King Bed, Balcony, River View

Superior Room, 1 King Bed, Non Smoking, City View

Superior Room, 2 Twin Beds, Non Smoking, City View

Suite, 1 King Bed, Balcony, River View

SureStay Hotel by Best Western Vientiane

Hotel Amenities

Hotel Area

Hotel Policies

Please fix the following errors to continue:

Please enter a check-in date

Please enter a check-out date

Please provide the ages of children below

Please enter your travel dates like this: M/d/yyyy