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Best Western Poitiers Centre Le Grand Hotel

4.0 out of 5.0

Recent guest reviews

Lovely rom (upgraded - thank you) Friendly staff. Clean and well appointed. Situated close to shops and restaurants used the Parkng Hotel de Ville which is next to the hotel but their own parking is also available. Recommended !

We stayed here at the beginning and end of our French Road trip and i am sure if we were in Poitiers again that we would stay here again. It was a taxi ride from the station (too hilly to walk with a suitcase) although we did get the local bus back. The hotel was very central and handy for all the restaurants. First we had a room on floor 2 and at the end of our holiday a WOW one on floor 3. We had a fridge, a safe and a microwave and coffee making facilities and nice toiletries. Breakfast was included with the usual continental fare of cheeses, meat, croissants and beautiful local butter. The room had shutters which we closed at night and that kept the room cool.The rate of 90euros per night was great too.

Fantastic hotel at a fantastic price only downside having to pay €7 for parking which I wasn't aware of public car park next door which I'll use next time a lot cheaper very clean and modern highly recommend

This is a bland city centre hotel, suitable for business overnight stops, but lacking any charm. We asked for a twin-bedded room, but it seems the Grand only has double beds. The room was of adequate size and had tea and coffee-making facilities, and a TV. What more does one need? Well, a loung to chill out if I was staying for more than one night, perhaps? Breakfast was 12 euros 50, but boasted cold meats and cheeses and hard-boiled eggs in addtion to normal continental breakfast fare. Pity I couldn't do it justice and would have settled for a simpler range for less money. The night's stay was pricey when factoring in breakfast for two and the car parking charge.

Where do I start? Could not find Hôtel had to be guided in via phone with Hôtel despite 2 sat navs trying to get me there! English lady on reception did well but that was the only plus. We asked 4 times for a price for breakfast for the children...never got a reply Had a drink in the so called Bar on the 1st floor at 9pm we walked out after 10 minutes of watching the person in the photo climbing all over the furniture and making so much noise knocking pictures off and books down from the shelves I think she was dusting...left our drinks and refused to pay...this was still put on our bill in the morning, we discussed, we won with a miserable man on the reception. Woman receptionist then tried twice to add 50 euros for breakfast that we had not had. I had prepaid through Booking.com if we had not we would have walked out If you are considering staying there DO NOT..

Le Grand Hotel was indeed a grand hotel, once. Now it appears to be run as a cheaper alternative. We were given the wrong room which resulted in a couple of guests walking into our room 2 hours later. We arrived at the weekend as the hotels says, there would be no bar open. So we had to venture out for food & drink. The room however was good & tea & coffee facilities were provided in the room. Shame only 1 sachet of coffee, 2 tea bags & 2 sugars between 2 people necessitated numerous visits to reception over our stay. Shower head rail was broken & looked like it had been for quite a while but a separate toilet made up for it. Overall, the hotel needs an overhaul.

We stayed one night at Poitiers en route to Bordeaux. Unfortunately, it was Christmas day, so the two restaurants that were open were booked for the night. Fortunately we had picked up a baguette and some ham and cheese and wine on the A10 (French highway rest stops rule!), so we had our own Christmas Dinner. But to the hotel...easily the most comfortable and luxurious of our trip...lots of room, King bed, nice bath facilities, a safe, lots of amenities that were often lacking at other hotels during our two week stay. And a great rate. Parking in house and municipal parking literally next door, lots of nice (closed on Christmas) restaurants just across the street, and some beautiful churches we walked through the next morning before leaving. Very courteous and helpful staff with excellent English. Would certainly stay there if we returned.

Arrived in early evening on a Sunday to be told without apology that there is no restaurant, room service or bar available on the weekend.! Slightly stunned but decided to make the best of it as there are restaurants nearby (just a pity it was pouring with rain). Checked in and went to our room on the third floor which had no curtains just a 'net' - luckily not overlooked but still a weird experience. Finally don't choose this hotel if you have dogs with you as despite the hotel accommodating pets this is right in the middle of the town with no walking areas to exercise the pooches.

The hotel is old. In particular the washrooms need a total renovation and most of the carpets stink. Heating is insufficient. For Canadian standards this would be a less than one star range road motel, but for some mysterious reason in France this hotel is a four stars.

Hotel is located in the town centre, meaning everything is just a walk away. Room was spacious and clean with friendly staff and a decent breakfast. Would stay again next time i'm in Poitiers. Bars/restaurants close by.

28 Rue Sadi Carnot Poitiers Vienne

Hotel highlights

  • Free WiFi in rooms and public areas
  • Bar/lounge
  • Business center
  • 24-hour front desk

Located within a 5-minute walk of Place du Marechal Leclerc, Best Western Poitiers Centre Le Grand Hotel is within a 15-minute stroll of Palais de Justice. This 47-room, 4-star hotel welcomes guests with conveniences like a bar/lounge, free in-room WiFi, and a business center. It's in central Poitiers and also a short walk from St-Hilaire-le-Grand Church and Parc de Blossac.


Dining

For your convenience, a buffet breakfast is served each morning for a fee. At the end of the day, unwind with a drink at the bar/lounge.


Rooms

The 47 rooms are soundproofed and have an array of amenities, including coffee makers, safes, and phones. Guests can expect free WiFi and flat-screen TVs with satellite channels and DVD players. Bathrooms offer hair dryers and free toiletries. Desks are also included.


Property features

Guests of Best Western Poitiers Centre Le Grand Hotel enjoy access to free WiFi in public areas, conference space, and a business center. Self parking is offered for EUR 7.00 per night. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, luggage storage, and securing valuables. Additional amenities include a computer station, express check-in, and express check-out.

Room options

Superior Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Suite, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

79% of guests recommend this hotel

Total of 474 reviews