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MAXX by Steigenberger Vienna

4.0 star property
Hotel with a full-service spa, near Schönbrunn Palace
VIP Access

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Photo gallery for MAXX by Steigenberger Vienna

Lobby
Meeting facility
Premium Suite | In-room safe, desk, blackout drapes, soundproofing
Lobby lounge
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Margaretengürtel 142, Vienna, Vienna, 1050
  • Place, Raimund Theater
    ‪11 min walk‬
  • Place, Mariahilfer Street
    ‪12 min walk‬
  • Place, Naschmarkt
    ‪4 min drive‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪19 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Business Suite

Business Suite | In-room safe, desk, blackout drapes, soundproofing

Business Suite

  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Suite

Premium Suite | In-room safe, desk, blackout drapes, soundproofing

Premium Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, blackout drapes, soundproofing

Superior Double Room

9.0 out of 10
Wonderful
(23 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, 1 Double Bed

Deluxe Double Room, 1 Double Bed | In-room safe, desk, blackout drapes, soundproofing

Deluxe Double Room, 1 Double Bed

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

In-room safe, desk, blackout drapes, soundproofing

Junior Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room (Plus)

Superior Room (Plus) | In-room safe, desk, blackout drapes, soundproofing

Superior Room (Plus)

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | In-room safe, desk, blackout drapes, soundproofing

Family Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

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Exterior

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About the neighborhood

Vienna

Located in Margareten, MAXX by Steigenberger Vienna is within a mile (2 km) of popular sights such as Mariahilfer Street and Naschmarkt. This 195-room, 4-star hotel has a restaurant, a full-service spa, and free in-room WiFi.

What's nearby

  • Raimund Theater - 11 min walk - 0.6 miles
  • Mariahilfer Street - 12 min walk - 0.7 miles
  • Naschmarkt - 4 min drive - 1.6 miles
  • Wiener Stadthalle - 4 min drive - 1.8 miles
  • Schönbrunn Palace - 5 min drive - 1.8 miles

Getting around

  • Margaretengurtel U-Bahn - 3 min walk
  • Vienna (XWW-Vienna West Train Station) - 17 min walk
  • Vienna International Airport (VIE) - 31 min drive

Restaurants

  • ‪Burger King - ‬6 min walk
  • ‪Ali & Baba - ‬6 min walk
  • ‪Turkuaz Pizza, Döner-Kebap & Pasta - ‬7 min walk
  • ‪Beaver Brewing Company - ‬7 min walk
  • ‪Xin Chào - ‬6 min walk

About this property

MAXX by Steigenberger Vienna

Hotel with a full-service spa, near Schönbrunn Palace
Guests staying at MAXX by Steigenberger Vienna enjoy access to a full-service spa, a gym, and a sauna. Self parking is offered for EUR 28 per day. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include free WiFi in public areas, conference space, and a 24-hour business center.
Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Other standard amenities include refrigerators, espresso makers, and hair dryers.
Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

City Spa has 1 treatment room. Services include body scrubs and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 28 per day)
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; EUR 29 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar & Lounge Nepomuk

Things to do

  • Full-service spa
  • Gym
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,938 square feet of conference space
  • 24-hour business center
  • 4 meeting rooms
  • Computer station

Outdoors

  • Terrace

Full-service spa

  • Body scrubs
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2013
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from January 7 2026 to January 12 2026 (completion date subject to change). The following areas are affected:
  • One of the dining venues

Guests will have access to the following alternate facilities during the renovation:

  • Health club

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15 per accommodation, per night
  • Dogs and cats only
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 29 per person
  • Self parking fee: EUR 28 per day
  • Pet fee: EUR 15 per accommodation, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Falkensteiner Hotel Wien
MAXX Steigenberger Hotel Vienna
Falkensteiner Wien
Falkensteiner Wien Margareten
MAXX Steigenberger Vienna
MAXX Hotel Vienna
MAXX by Steigenberger Vienna Hotel
MAXX by Steigenberger Vienna Vienna
MAXX by Steigenberger Vienna Hotel Vienna

Frequently asked questions

Is free cancellation available at MAXX by Steigenberger Vienna?

MAXX by Steigenberger Vienna offers free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on our site.

What can I see close to MAXX by Steigenberger Vienna?

This hotel is situated in Margareten within a short 15-minute walk of Mariahilfer Street and also 11 minutes on foot from Raimund Theater. You'll also find Schönbrunn Palace and Naschmarkt within a short drive.

Will I be able to park at MAXX by Steigenberger Vienna?

Yes, parking is offered for EUR 28 per day. Electric car charging is also available for guests.

Is a spa located at MAXX by Steigenberger Vienna?

City Spa is the hotel's spa and services include body scrubs and massages.

Does MAXX by Steigenberger Vienna have a casino on the premises?

No, MAXX by Steigenberger Vienna doesn't have a casino.

Is there an indoor pool at MAXX by Steigenberger Vienna?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at MAXX by Steigenberger Vienna?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a full-service spa.

Does MAXX by Steigenberger Vienna have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does MAXX by Steigenberger Vienna have a restaurant that serves breakfast?

Yes, MAXX by Steigenberger Vienna serves buffet breakfast for a surcharge each morning at Bar & Lounge Nepomuk.

Does MAXX by Steigenberger Vienna allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at MAXX by Steigenberger Vienna for a fee of EUR 15 per accommodation, per night. The property also provides food and water bowls.

Are there connecting rooms at MAXX by Steigenberger Vienna?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from MAXX by Steigenberger Vienna?

The closest major airport to MAXX by Steigenberger Vienna is Vienna International Airport (VIE), which is 13.7 mi away (31 minutes by car).

Can I book a room with a balcony at MAXX by Steigenberger Vienna?

No, you won't find guestrooms with balconies at MAXX by Steigenberger Vienna.

MAXX by Steigenberger Vienna Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 509 out of 959 reviews
Rating 8 - Good. 317 out of 959 reviews
Rating 6 - Okay. 86 out of 959 reviews
Rating 4 - Poor. 31 out of 959 reviews
Rating 2 - Terrible. 16 out of 959 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Biljana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and spacious room. It is very well connected to the city centre and the main train station. Avoid the bar though unless you are ready to wait more than 1/2 hour to even order. Friendly staff.
Stayed 2 nights in Sep 2025

10/10 Excellent

Lita, Los Angeles

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish it was a little closer to thecity centre.
Stayed 5 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

The restaurant and bar were incredibly friendly, professional and smiley. They made us feel very welcome. The room was always cleaned nicely and the spa facilities felt relaxing and hygienic. We would certainly come back.
Stayed 4 nights in Aug 2025

6/10 Okay

Martyn J

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Lovely hotel at a great price with a catch

I’ve stayed in over 100 hotels this year. For the price this was by far the best. The neighbourhood was good, the staff were friendly and helpful and the food in the restaurant was lovely at a fair price. They have a fitness centre and a roof terrace. The rooms were extremely clean and spacious. I thoroughly enjoyed my night here until 7am when I was woken by people cleaning the windows. Not them actually cleaning it was the CONSTANT beeping of the crane. It went on for over 4 hours! It is clear they take great pride in the hotel and ensuring it’s clean but that noise constantly from 7am left me leaving exhausted and grumpy rather than refreshed. I complained about it three times. The staff on reception were very understanding with one saying “I understand, I can hear it too and it’s very annoying”. Regardless of this and me asking a manger didn’t contact me and only spoke to me when I leaving because I asked for him. As I said it’s clear they look after the hotel but by having that constant beeping like an alarm from 7am is unacceptable. It should be done at a reasonable hour
Stayed 1 night in Aug 2025

10/10 Excellent

Dejan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the breakfast and bar at the property!
Stayed 4 nights in Aug 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would happily return! Great location to access entire city and the food in the restaurant is excellent as well
Stayed 4 nights in Aug 2025

4/10 Poor

JOANA M

Disliked: Staff & service, property conditions & facilities
If you are well-travelled this hotel is more a 3 star hotel than a 4. Ridiculously expensive for what they offer, nothing nearby to eat…. Very bad restaurant food. Aircon not working properly and they attempt to charge us for a room upgrade because the aircon wasn't working in pu original room and in reality we got a downgrade, for free but the room was much worse. I don't recommend this hotel. And it shouldn't be rated as VIP in Expedia….
Stayed 3 nights in Aug 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
A very roomy, classy hotel with friendly service. Slightly limited to dining areas around.
Stayed 2 nights in Jul 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Adrian, Weslaco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 6 nights in Jul 2025

10/10 Excellent

Betsy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location was great for seeing sites
Stayed 2 nights in Jun 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Everything was amazing, everything was clean an on point, the staff is very friendly and attentive
Stayed 2 nights in May 2025

10/10 Excellent

nilufar

Liked: Cleanliness, staff & service, property conditions & facilities
We’ve been very happy with our stay at MAXX Hotel. It’s beautifully decorated and located. It’s amazing location for the U Bahn as well as local restaurants. The staff were very attentive and knowledgeable about the area and the city.
Stayed 5 nights in Apr 2025

8/10 Good

Krishna

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great hotel with an abundance of facilities including a gym, sauna and steam room. Staff were helpful and accommodating. The breakfast buffet was great. The only let down was the warm room and cleanliness of the floors in our room. Very dusty and hadn’t been mopped. Apart from that, great stay! Would stay again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 days in Vienna

Very nice hotel in a great location between the inner city and Schönbrun right next to the metro or streetcar station. Modern furnished super comfortable rooms with terrace and view of the city. Great breakfast. The stay was perfect!
Stayed 3 nights in Apr 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Amina

Disliked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 4 nights in Mar 2025

10/10 Excellent

Brian D

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exactly as billed.
Stayed 1 night in Dec 2024

2/10 Terrible

chuck k

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

6/10 Okay

Rok

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent stay

Decent stay
Stayed 1 night in Nov 2024

8/10 Good

Mary

Liked: Staff & service, amenities, property conditions & facilities
Nice staff, nice bar area, good breakfast (but pricey)
Stayed 2 nights in Oct 2024

6/10 Okay

Hilmi

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Location and access to public transport was convenient. Not very happy with some of the Front Desk Staff ☹️
Stayed 7 nights in Oct 2024

10/10 Excellent

Milan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Ahmed

Business traveler
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Average service. AC wasn't working efficiently, couldn't find an iron in the room, and was misguided by the receptionist about clothes laundry.
Stayed 6 nights in Sep 2024

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