elaya hotel vienna city west

4.0 star property
Hotel with a 24-hour front desk, 6-minute walk to Mariahilfer Street

Choose dates to view prices

Photo gallery for elaya hotel vienna city west

Standard Single Room | Minibar, in-room safe, desk, blackout drapes
Daily buffet breakfast (EUR 16 per person)
Exterior
Exterior
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Breakfast available
  • Pet friendly
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
Webgasse 23, Vienna, Vienna, 1060
  • Place, Mariahilfer Street
    ‪3 min walk‬
  • Place, Raimund Theater
    ‪6 min walk‬
  • Place, Naschmarkt
    ‪14 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪21 min drive‬

Room options

Standard Double Room

9.2 out of 10
Wonderful
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Standard Single Room

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 1
  • 1 Twin Bed

Superior Room

7.8 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Family Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Vienna

Located in Mariahilf, elaya hotel vienna city west is a leisurely stroll from popular sights such as Mariahilfer Street and Naschmarkt. This 93-room, 4-star hotel welcomes guests with conveniences like free in-room WiFi, coffee/tea in a common area, and free use of bicycles.

What's nearby

  • Mariahilfer Street - 3 min walk - 0.2 miles
  • Raimund Theater - 6 min walk - 0.4 miles
  • Naschmarkt - 14 min walk - 0.8 miles
  • Wiener Stadthalle - 16 min walk - 0.9 miles
  • MuseumsQuartier - 17 min walk - 1.0 mile

Getting around

  • Zieglergasse U-Bahn - 5 min walk
  • Vienna (XWW-Vienna West Train Station) - 10 min walk
  • Vienna International Airport (VIE) - 36 min drive

Restaurants

  • ‪Otto Yami - ‬4 min walk
  • ‪Café Jelinek - ‬5 min walk
  • ‪Mini Restaurant - ‬5 min walk
  • ‪Franz Schneider Wild-Geflügel-Imbiss - ‬3 min walk
  • ‪le Pho - ‬3 min walk

About this property

elaya hotel vienna city west

Hotel with a 24-hour front desk, 6-minute walk to Mariahilfer Street
At elaya hotel vienna city west , guests have access to free WiFi in public areas, coffee in a common area, and free use of bicycles. If you drive, self parking is EUR 19.00 per night, or you can take advantage of the airport shuttle (available 24 hours) for EUR 50.00 per vehicle one-way. The front desk has multilingual staff standing by 24 hours a day to assist with tours/tickets and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a computer station, a terrace, and a garden.
Guests can expect free WiFi and flat-screen TVs. Bathrooms offer hair dryers and free toiletries. Other amenities include minibars, safes, and desks.
Recreational amenities at the hotel include complimentary bicycles.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Covered self parking on site (EUR 19 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 16 per person
  • Coffee and tea in common areas

Things to do

  • Free bicycle rentals

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

More

  • 100% renewable energy
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • 1 total pets
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 30.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 16 per person
  • Airport shuttle fee: EUR 50.00 per vehicle (one-way, maximum occupancy 3)
  • Covered self parking fee: EUR 19.00 per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:30 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel 1060
Arthotel ANA Boutique Six Vienna

Frequently asked questions

Are free cancellation options available at elaya hotel vienna city west ?

Elaya hotel vienna city west offers free cancellation on select room rates. For additional details, look at the cancellation policy on our site.

What can I see near elaya hotel vienna city west ?

This hotel is situated in Mariahilf within a short 6-minute walk of Mariahilfer Street and also 15 minutes on foot from Naschmarkt. You'll also find Schönbrunn Palace and Vienna Christmas Market within a short drive.

Is there parking available at elaya hotel vienna city west ?

Yes, covered parking is offered for EUR 19.00 per night.

Does elaya hotel vienna city west have a casino at the property?

No, elaya hotel vienna city west doesn't have a casino.

Will I find an indoor pool at elaya hotel vienna city west ?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at elaya hotel vienna city west ?

Couples staying at this hotel will appreciate amenities like a minibar as well as a terrace and a 24-hour front desk.

Does elaya hotel vienna city west have a hot tub?

No, this hotel doesn't have a spa tub.

Does elaya hotel vienna city west feature a restaurant that includes a breakfast menu?

Elaya hotel vienna city west offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will elaya hotel vienna city west allow pets to stay for free?

Yes, pets stay free at elaya hotel vienna city west and the property also provides food and water bowls for pets.

Are there connecting rooms at elaya hotel vienna city west ?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from elaya hotel vienna city west ?

The closest major airport to elaya hotel vienna city west is Vienna International Airport (VIE), which is 14.4 mi away (36 minutes by car).

Are there rooms with balconies that I can book at elaya hotel vienna city west ?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy city or courtyard views.

Reviews

elaya hotel vienna city west Reviews

8.2

Very Good

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 188 out of 543 reviews
Rating 8 - Good. 250 out of 543 reviews
Rating 6 - Okay. 76 out of 543 reviews
Rating 4 - Poor. 19 out of 543 reviews
Rating 2 - Terrible. 10 out of 543 reviews

Reviews

8/10 Good

Soner

Liked: Cleanliness, staff & service
Good location. Easy to access.
Stayed 3 nights in Aug 2025

10/10 Excellent

Kristine, portland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel option for those looking to save money. The room was simple, but clean. The bathroom had a full tub and the beds were comfortable. The add-on breakfast was very good and a cheaper option than most area cafes. It was nice to start the day with a large meal that lasted us until dinner time. The hotel is located two blocks away from the Mariahil Strasse shopping street, so there are tons of restaurants to chose from for dinner. It's also just two blocks to the nearest subway stop and then just two stops from the center of town. Super convenient for sightseeing. I would recommend this hotel to budget conscious tourists.
Stayed 6 nights in Jul 2025

10/10 Excellent

Enelda

Stayed 2 nights in Jul 2025

6/10 Okay

Satvinder

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
service and location was very good
Stayed 1 night in May 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value! Really well located and easy to get anywhere in the city from the hotel. The bed was comfy and the AC worked really well to keep the room cool. My only complaint would be that the carpet in my room was pretty gross and stained all over.
Stayed 9 nights in May 2025

6/10 Okay

Woo-Yang, Elkhorn

Stayed 1 night in May 2025

10/10 Excellent

AnnaMaria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Ohad

Stayed 1 night in Dec 2024

10/10 Excellent

Jilei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the front desk guy in midnight is super nice and supportive
Stayed 1 night in Dec 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Marie-Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

8/10 Good

Ka Fung

Liked: Staff & service, amenities
Our superior bedroom had hugh bed and very comfortable to sleep on. Quiet location and local supermarket "Billa" is within 5 minutes walk. Walking distance to underground. But the room carpet is disgusting with lots of stain and greasy around dressing table. Luckily I bought a pair fitflop to walk around. The shower head is broken, riser can't adjust the height. The most disappointed is breakfast bar. We had Sunday leftover fresh fruit because pineapple and apple turned brown. Cucumber was dry. Not enough mini bread or crossiants but the waitress was friendly and helpful. She told the kitchen staff and cooked more at 9:30am. All the cakes were dry on Monday and Tuesday. Wednesday served the same food but more quantity because they had a large group came in. Definite not worth £16 breakfast. We felt they are on tight budget and not many option to choose. Only served 1 choice of slice bread. Not fresh juice, they are cheap squash. All cakes are not honemade. No English tea in restaurant, no decaffeinated coffee or non dairy milk option. No kettle in the bedroom.
Stayed 3 nights in Sep 2024

6/10 Okay

Theodore

Liked: Cleanliness
Disliked: Staff & service
This place was average in all respects. Clean enough, but stains on the carpet and scuffed up walls, places where a picture had obviously fallen Etc. Nothing to turn me away but was obviously steadily declining from neglect over time and lack of upkeep. The room was ok, bathroom was cramped but the room itself was larger than you’d expect from an eu hotel. There was only one English channel on the tv - sky news, but you’re not coming to Vienna to watch tv. I paid for breakfast included and when checking in they said as much, but the next morning I was not on the list and had to pay for a dismal breakfast. Save yourself and don’t pay for breakfast here, plenty of cafes within a few blocks that have much better food. I disputed this charge when checking out and the clerk was very uncooperative. Left a very bad impression as I checked out, this review would probably have been a lot better if they’d waived the charges. Location is ok, there are restaurants and cafes around, and a main shopping street a couple blocks up you can follow to the main tourist area, about a 25 minute walk. Overall this is a passable hotel at an ok price, but I’d expected a bit better.
Stayed 2 nights in Sep 2024

8/10 Good

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

6/10 Okay

Stefano

Disliked: Cleanliness, staff & service, property conditions & facilities

A 3-star stay in a different hotel

We stayed in what seemed to be a different building from the "real" hotel elaya, we had to take a corridor to the back of the building for a lift to our room. The room was branded with another hotel name, clearly a 3-star hotel given the condition of the furniture, lack of amenities and the poor service (2 days wait for an iron). Breakfast buffet okay but not many choiches,
Stayed 3 nights in Aug 2024

4/10 Poor

Marina

Liked: Cleanliness
Disliked: Staff & service
The rooms are modern and very clean. However, service was almost non-existent. Staff constantly sitting in the courtyard smoking rather than assisting guests. Coffee station in the foyer out of order and judging from the sign, it has been non functional for a long time.
Stayed 2 nights in Aug 2024

10/10 Excellent

devi

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay
Stayed 1 night in Jul 2024

8/10 Good

Ka Pong

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Bohdan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Edward

Stayed 2 nights in Mar 2024

8/10 Good

Charles, Huntington Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place and service. Room needs better soundproofing and more English language TV programs, however.
Stayed 7 nights in Feb 2024

10/10 Excellent

Sheri

Stayed 3 nights in Dec 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable safe lodging with helpful staff

Reception staff were very helpful and patient with any and all questions I had. Daily housekeeping was reliable. The free coffee machine was a welcome respite as well as the tea packets. Location is convenient to a subway stop and area is very safe.
Stayed 4 nights in May 2023

6/10 Okay

REUVEN

Liked: Cleanliness, staff & service, room comfort
nice stay. problems at shower
Stayed 6 nights in Dec 2022