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ARCOTEL Kaiserwasser Vienna

4.0 star property

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Photo gallery for ARCOTEL Kaiserwasser Vienna

Daily buffet breakfast (EUR 24 per person)
Lobby
Junior Suite | In-room safe, desk, laptop workspace, blackout drapes
Front of property - evening/night
Breakfast, lunch, dinner served; garden views

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Wagramer Strasse 8, Vienna, Vienna, 1220
  • Place, Vienna International Centre
    ‪2 min walk‬
  • Place, International Atomic Energy Agency
    ‪5 min walk‬
  • Place, Alte Donau
    ‪9 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪16 min drive‬

Room options

View all photos for Comfort Room

Comfort Room | In-room safe, desk, laptop workspace, blackout drapes

Comfort Room

8.2 out of 10
Very good
(19 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite

In-room safe, desk, laptop workspace, blackout drapes

Suite

  • Sleeps 2

View all photos for Suite

Suite | In-room safe, desk, laptop workspace, blackout drapes

Suite

10.0 out of 10
Exceptional
(1 review)
  • 657 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room

8.8 out of 10
Excellent
(3 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Junior Suite (Deluxe)

Junior Suite (Deluxe) | In-room safe, desk, laptop workspace, blackout drapes

Junior Suite (Deluxe)

10.0 out of 10
Exceptional
(1 review)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | In-room safe, desk, laptop workspace, blackout drapes

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

In-room safe, desk, laptop workspace, blackout drapes

Superior Room

8.0 out of 10
Very good
(14 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Deluxe Room

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room

  • Sleeps 2

View all photos for Junior Suite

In-room safe, desk, laptop workspace, blackout drapes

Junior Suite

  • Sleeps 2

View all photos for Deluxe Junior Suite

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Junior Suite

  • Sleeps 2

View all photos for Comfort Room

In-room safe, desk, laptop workspace, blackout drapes

Comfort Room

  • Sleeps 2

View all photos for Superior Room

In-room safe, desk, laptop workspace, blackout drapes

Superior Room

  • Sleeps 2

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About the neighborhood

Vienna

Located in Donaustadt within a 5-minute walk of Vienna International Centre, ARCOTEL Kaiserwasser Vienna is within a few miles (5 km) of other popular sights like St. Stephen's Cathedral. This 4-star hotel has 282 guestrooms and offers free in-room WiFi, a gym, and a 24-hour business center. It's connected to the convention center in central Vienna and also close to Ernst Happel Stadium and Prater.

What's nearby

  • Vienna International Centre - 2 min walk - 0.1 miles
  • Danube Bike Path (Vienna) - 3 min walk - 0.2 miles
  • International Atomic Energy Agency - 5 min walk - 0.3 miles
  • Alte Donau - 9 min walk - 0.5 miles
  • Messe Wien Exhibition and Congress Center - 3 min drive - 1.5 miles

Getting around

  • Kaisermuhlen-Vienna International Centre U-Bahn - 3 min walk
  • Handelskai Station - 4 min drive
  • Vienna International Airport (VIE) - 27 min drive

Restaurants

  • ‪VIC Cafeteria - ‬11 min walk
  • ‪Flow Cafe - ‬7 min walk
  • ‪Cafe Motto - ‬6 min walk
  • ‪Copa Beach - ‬9 min walk
  • ‪Krokodü Am Copa Beach - ‬9 min walk

About this property

ARCOTEL Kaiserwasser Vienna

Guests staying at ARCOTEL Kaiserwasser Vienna enjoy a gym, a sauna, and free WiFi in public areas. If you drive, self parking is EUR 22 per day, or you can take advantage of the airport shuttle (available 24 hours) for EUR 70 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this family-friendly hotel include meeting rooms, conference space, and a 24-hour business center.
Guests can expect to find free WiFi and wired Internet, plus LCD TVs with satellite channels and DVD players. Bathrooms have hair dryers and free toiletries. Sitting areas, laptop-compatible safes, and desks are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Self parking on site (EUR 22 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 24 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Restaurant UNO
  • U-ONE Bar

Things to do

  • Health club
  • Library
  • Playground
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • Elevator

More

  • 5 floors
  • Banquet hall
  • Built in 2007
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with cable/satellite channels
  • Pay movies

Food and drink

  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15 per pet, per night
  • Dogs and cats only
  • Food and water bowls are available

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: EUR 50 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 24 per person
  • Airport shuttle fee: EUR 70 per vehicle (one-way, maximum occupancy 4)
  • Self parking fee: EUR 22 per day
  • Pet fee: EUR 15 per pet, per night
  • Housekeeping is available for an additional fee and varies based on unit size

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Arcotel Kaiserwasser
Arcotel Kaiserwasser Hotel
Arcotel Kaiserwasser Hotel Vienna
Arcotel Kaiserwasser Vienna
Arcotel Vienna
Kaiserwasser
Kaiserwasser Vienna
ARCOTEL Kaiserwasser Vienna Hotel
ARCOTEL Kaiserwasser Vienna Hotel
ARCOTEL Kaiserwasser Vienna Vienna
ARCOTEL Kaiserwasser Vienna Hotel Vienna

Frequently asked questions

Is a free cancellation option available at ARCOTEL Kaiserwasser Vienna?

ARCOTEL Kaiserwasser Vienna provides free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at ARCOTEL Kaiserwasser Vienna?

As of Mar 16, 2026, prices found for a 1-night stay for 2 adults at ARCOTEL Kaiserwasser Vienna on Apr 12, 2026 start from $105, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to ARCOTEL Kaiserwasser Vienna?

This hotel is situated in Donaustadt, just steps from Vienna International Centre, and within a 10-minute walk of Alte Donau and Danube Bike Path (Vienna). You'll also find Prater and Ernst Happel Stadium within a short drive.

Will I be able to park at ARCOTEL Kaiserwasser Vienna?

Yes, parking is offered for EUR 22 per day.

Does ARCOTEL Kaiserwasser Vienna have a casino on the premises?

No, ARCOTEL Kaiserwasser Vienna doesn't have a casino.

Will I find an indoor pool at ARCOTEL Kaiserwasser Vienna?

No, there is no indoor pool at this hotel.

Is ARCOTEL Kaiserwasser Vienna good for couples?

This riverfront hotel offers many amenities for couples such as a bar and a garden-view restaurant with some guestrooms featuring private saunas.

Does ARCOTEL Kaiserwasser Vienna have a hot tub?

No, but this hotel does have a sauna.

Does ARCOTEL Kaiserwasser Vienna feature a restaurant that includes a breakfast menu?

Yes, ARCOTEL Kaiserwasser Vienna serves buffet breakfast for a surcharge each morning at Restaurant UNO.

Does ARCOTEL Kaiserwasser Vienna allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at ARCOTEL Kaiserwasser Vienna for a fee of EUR 15 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at ARCOTEL Kaiserwasser Vienna?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to ARCOTEL Kaiserwasser Vienna?

The closest major airport to ARCOTEL Kaiserwasser Vienna is Vienna International Airport (VIE), which is 13.2 mi away (27 minutes by car).

Can I book a room with a balcony at ARCOTEL Kaiserwasser Vienna?

No, at ARCOTEL Kaiserwasser Vienna, there aren't any guestrooms that list a balcony.

Does ARCOTEL Kaiserwasser Vienna have a wedding venue on site?

There are wedding services available at ARCOTEL Kaiserwasser Vienna if that's in your vacation plans.

ARCOTEL Kaiserwasser Vienna Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 426 out of 1002 reviews
Rating 8 - Good. 418 out of 1002 reviews
Rating 6 - Okay. 103 out of 1002 reviews
Rating 4 - Poor. 39 out of 1002 reviews
Rating 2 - Terrible. 16 out of 1002 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Dao

Stayed 3 nights in Dec 2025

10/10 Excellent

Sheza

Stayed 3 nights in Dec 2025

10/10 Excellent

Pavel

Traveled with family
Liked: Cleanliness, staff & service, amenities
Comfortable mattress and pillows. Very clean bedding and towels. Good location steps from train
Stayed 1 night in Nov 2025

10/10 Excellent

Haruyuki

Stayed 5 nights in Nov 2025

6/10 Okay

Ugur

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
Location is perfect for going to UN Buildings and to U1 metro which is just across the street. The breakfast buffet is perfect with multiple hot and cold items and even sparkling wine is included. However, I wasn't happy with the room, very limited electricity points, the TV didnt have any English channels working and the AC never worked for the 4 nights that I stayed there. Though, the reception is fantastic and I really loved how Muhammed in the reception is always smiling and helpful no matter what. Overall I would definitely stay there again because of the location and the breakfast and the staff, but I wish the rooms could be made functional for the next stay.
Stayed 4 nights in Nov 2025

10/10 Excellent

Ugur

Stayed 1 night in Nov 2025

8/10 Good

Rilyn

Stayed 1 night in Nov 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was good buffet coule have had more vegan options but still good stay.
Stayed 3 nights in Oct 2025

10/10 Excellent

Michael

Stayed 9 nights in Oct 2025

10/10 Excellent

Janel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Anubhav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Abuzafar

Stayed 5 nights in Jul 2025

10/10 Excellent

Haruyuki

Stayed 6 nights in Aug 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Is good. AC isn’t very cold. Would be nice to have a fridge in the room. Good location on the metro.
Stayed 2 nights in Aug 2025

10/10 Excellent

Natalie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The train station is just a few meters away, that was great. The room was comfortable and clean. The breakfast is nice. They have fresh bread, there are lots of options for teas, coffee, juice, and they have lots of fresh fruits, veggies, deli meats, smoked salmon, soups, eggs, bacon...the works. Just a heads up that the front desk staff was a bit weird about me asking them to clean my room the morning of. Something very unusual for a hotel. They do have a system of requesting it the night before through a QR code. There is no house keeping if you don't request it with the purpose of being "green." I hope this was a one off experience but I had dropped and broke my makeup compact that morning and it made a mess in the bathroom. I was rushing out so I figured I'd go to the front desk and quickly request the cleaning. Both ladies at the front pestered me for the QR code request and insisted I needed to make the request through the QR code 24 hours before. I had to almost argue and explain I needed the cleaning that day. I never thought it would be that difficult to request day-of house keeping at a hotel. Mind you it was 8am and I didn't care if they came at 3pm. They finally agreed and it was done. Aside from that, everything was great.
Stayed 5 nights in Jul 2025

8/10 Good

Vidya

Traveled with partner
Liked: Cleanliness, staff & service, amenities
No fridge :(
Stayed 7 nights in Jul 2025

10/10 Excellent

Olga, Petersburg

Stayed 5 nights in Jun 2025

6/10 Okay

Hugh

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

miroslav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Eloise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Badri

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to the Vienna International Center

I attended a conference at the VIC which was a stone's throw from this hotel. Comfortable, clean, not so far from the airport and perfect for business and leisure travelers. The room was fairly large and could fit in a young family easily.
Stayed 4 nights in Mar 2025

8/10 Good

Shih-Chuan

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Apr 2025

2/10 Terrible

Sheue Ching

Disliked: Staff & service
Stayed 4 nights in Mar 2025

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
This review is for ARCOTEL Donauzentrum. Had a booking with Kaiserwasser but they could not accommodate due to a technical error. They were nice enough to transfer the registration to thei other hotel. Rooms clean. Good bed and shower. Good breakfast. Very close to Metro station. Attached to large shopping center with many food outlets. Airport bus stops right infront of hotel. Only caution. No regularly manned chech in desk, and elevators don't need a pass key, so anyone off the street can go to the room floors unchecked. Would stay there again.
Stayed 5 nights in Feb 2025

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