Best Western Plus Hotel De Capuleti3.0 out of 5.0
Recent guest reviews
on arrival receptionist ignored us for over 15 minutes and took care of other business and of other people arrived after us without even apologise. Hotel is nice but in the morning we had to have a cold shower as hot water was not working and when asked the reason at reception they told us was a problem all over Verona, (not true when we asked next door hot, I would have apreciated an apology or at list a worning) went for breakfast and we had to que for over 10 minutes. breakfast not so great ether. For the price we paid I would have expected a better stay.
Have just got back home after a three night stay here and was most impressed. The location of the hotel itself is very good and is just a short walk from all the main sights. The hotel itself is modern, clean and welcoming. The rooms are furnished to a high standard and the bed was very comfortable. Staff on the desk were always friendly,and breakfast for five euros is really good value. The complimentary drink each evening is also a nice touch. I would definitely return if I were ever in Verona again and would happily recommend to others.
We booked this hotel with a British Airways package. When we arrived late on our first night check in was easy with no stress. We were told about the complimentary drinks every night in the bar between 6.30pm - 7.30pm. (I think that's the right time) We didn't utilise this. Also that breakfast was 5 euros each every morning. We were on the 4th floor so we got the lift up with our luggage. We had a room at the back of the hotel that was quiet. The room wasn't too small but we struggled as there isn't really anywhere to put your clothes. A wardrobe with a few hangers but that's it. The bed was a comfortable king size which was nice. The bathroom was small but it had everything you needed in it. The only thing that let the bathroom down were the cheap Dove dispensers in the shower and by the sink. It bought the tone down to a Travelodge standard. We thought the AC was terrible. We were so hot in the night even with it on. It's either broken or just rubbish. Breakfast was great. Both of us enjoyed the fruit, pastries, juice drinks, tea and coffee each morning. It is worth paying the 5 euros each for sure. The staff were all very nice and helpful. They recommended places to eat and ordered us a taxi to the airport. We did struggle to sleep one night due to our neighbour coming in late and turning their tv up very very loud. This was nearly 1am in the morning. So as you can imagine we weren't happy about this as we couldn't get to sleep. I just wish people would think about where they are and their surroundings. Other than that we had a great time.
Very well located in a peaceful area but within easy walking distance to main attractions. Good value breakfast for €5. Rooms were spacious and spotless, although beds could have been a little more comfortable. Lovely welcome drink. However, what made this special was the very helpful staff who were prepared to go the extra mile - a credit to Best Western. Particular mention to a young lady with dark hair who was on duty during the morning during our stay and a young man who was on duty during the night who bounded down the stairs to find extra pillows and duvets for us. Thank you for a lovely stay.
We stayed at the Best Western for one night in a family room! The room was bigger than expected and very clean! It was elegantly furnished and had everything we needed. The whole hotel has aircondition. The breakfast leaves nothing to be desired! We would happily stay there again.
Stayed for two nights to see the Opera at the Arena. Easy walk from the Station and very close to the Arena and Centre. I had previously requested the ticket to be sent c/o the Hotel. It was handed to me when I checked in before I could ask for it. Pleasant, helpful staff and a comfortable room. Welcome drink at the Bar was unexpected. Breakfast at E5 was excellent value with a good choice. The hotel does not have a restaurant but provided a list of recommended ones. This was an imaginative and interesting list and worth selecting from.
Stayed here for 2 nights on our way to Florence. Hotel was generally really helpful and friendly (rang a restaurant for us that didn't speak good English in order to book for us) and was clean and modern. We had a room upgrade for our honeymoon and so got one with a small terrace with table and chairs to relax in the sun and drink. Great location, only 10-15 minute walk into central Verona high street, and parking was nearby at a multi-storey which we got to without any issue. Overall would highly recommend.
Stayed here for a week as a base, fantastic time, hotel very close to the Arena, and all the shops. We had the only room with a terrace, which was so very lovely. The room was always clean and severed all your needs,mood lighting in shower really nice. Complemetary drink in the evening a nice touch. Staff couldn't be more friendly. Air conditioning fully controlled from room and very effective. 10 min walk to train station ... convenient for airport and 1hr trip to Venice for the day. Would recommend without hesitation. Well done Best Western...a memorable Week!!
We are going on a cruise from Venice so we decided to spend a few days in Verona first. We stayed at the best western de capuleti and I have to say it was one of best hotels I have ever stayed in the staff went above and beyond to help you the place was modern and spotless the breakfast was the best 5 euros you will ever spend unless you win the Euro millions and was only 5 minutes walk from town so 5 stars all the way from me a really pleasant experience
The front desk staff were helpful in many ways. They called a restaurant to change a reservation because I didn't speak Italian. They spoke English very well which helped us when asking for directions to see sites in the city. The room was a good size, very clean and a nice bathroom. We were surprised and pleased with the size of our room.
- Walking distance to Verona Arena and Juliet's House
- Free WiFi in rooms and public areas
- 24-hour front desk
Located in Cittadella, Best Western Plus Hotel De Capuleti is a leisurely stroll from popular sights such as Verona Arena and Juliet's House. The 34 rooms at this 3-star hotel include minibars, coffee makers, and TVs. It's in central Verona and also a short walk from Castelvecchio and Piazza delle Erbe.
For your convenience, a buffet breakfast is served for a fee each morning from 7:30 AM to 10:30 AM. Savor a meal from the comfort of your room with room service, entertain your taste buds with a drink at the bar/lounge, and mingle with other guests at the free daily manager's reception.
Best Western Plus Hotel De Capuleti's 34 air-conditioned rooms provide minibars, coffee makers, and free newspapers. TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other amenities include free bottled water, laptop-compatible safes, and ironing boards.
Renovated in 2012, Best Western Plus Hotel De Capuleti offers free WiFi in public areas, a meeting room, and a computer station. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include express check-in, express check-out, and free newspapers.
Reviews from Trip Advisor
88% of guests recommend this hotelTotal of 673 reviews