The facilities are way past due to be torn down. The picture makes it look modern, but its pretty old. My room had a patio door that was screwed shut and the weatherstrip was falling off. The bathroom was so dark I couldnt even see in the mirror. When I turned down the thermostat it got warmer not cooler. Everything is just old and dingy.
Great hotel and close to the airport with 24hr shuttle service.
hotel has an indoor pool, which is nice if you have kids
We spend 2 nights there. The stuff was friendly. They make everything easy for us. Our room nice and clean. It’s worth the price.
Kids loved the indoor water slide. Room was great. Very clean and very quiet especially given proximity to airport and highway.
Liked waterslide, didn't like stairs, didn't like not having good directions to room
Our room smell like a smoking room, and the carpet look dirty
Reasonably well represented but lacking quality control. Leaking taps in bedrooms bleached and disintegrating framed photographs in corridors symptomatic of management not implementing control hotel fixtures.
Room condition was very good. However, the elevators were slow and one was out of order.
Dated hotel with significant renovations. Mixed type of crowd that stays here. Staff was friendly and the shuttle was easy to use.
For the price of 360$ I expected better facility. The pool is shallow, changing rooms are dirty, tv in the room is tiny, we didn’t have coffee in the room
Cleanliness level was very unacceptable, reserved a suite the carpet was dirty, noticed my child's clothes turn dark as she is still crawling. During my use of the gym a rat came in, i informed the staff and the individual laughed off the top and continued looking at their phone. The next day i spoke with the manager about these concerns and the manager simply raised the shoulders and said sorry about your experience, speak to orbits about filing a complaint.
Old, run down. Possibly was nice 20 years ago. Needs a major remodel.
Richmond Night Market is within 2 miles (3 km) of Sandman Signature Vancouver Airport Hotel & Resort while other popular attractions such as Richmond Centre Mall are within 3 miles (5 km). This 439-room, 4-star hotel welcomes guests with 2 outdoor pools, 3 restaurants, and an indoor pool.
Enjoy dining at Chop Steakhouse and Bar, one of 3 onsite restaurants. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Start each morning with full breakfast, available for a fee from 4 AM to 1 PM.
All 439 rooms provide sofa beds, coffee makers, and free local calls. Guests can expect to find cable TV and stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Safes, ironing boards, and desks are also standard.
At Sandman Signature Vancouver Airport Hotel & Resort, guests enjoy 2 outdoor pools, an indoor pool, and a children's pool. There's free parking, as well as a free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with concierge services and dry cleaning/laundry. Other amenities at this family-friendly hotel include a health club, a spa tub, and indoor tennis courts.
The facilities are way past due to be torn down. The picture makes it look modern, but its pretty old. My room had a patio door that was screwed shut and the weatherstrip was falling off. The bathroom was so dark I couldnt even see in the mirror. When I turned down the thermostat it got warmer not cooler. Everything is just old and dingy.
Great hotel and close to the airport with 24hr shuttle service.
Thank you for your recent review! We're pleased to hear that you enjoyed your stay with us and that you took advantage of our complimentary airport shuttle. Kind regards, Alaysia MacPherson
hotel has an indoor pool, which is nice if you have kids
Thank you for your recent review. We appreciate the feedback and are pleased to hear that you and your kids enjoyed the on-site waterslide. Hope to see you again in the near future. Kind regards, Alaysia MacPherson
We spend 2 nights there. The stuff was friendly. They make everything easy for us. Our room nice and clean. It’s worth the price.
Kids loved the indoor water slide. Room was great. Very clean and very quiet especially given proximity to airport and highway.
Liked waterslide, didn't like stairs, didn't like not having good directions to room
Our room smell like a smoking room, and the carpet look dirty
Thank you for taking the time to review your stay with us. While we appreciate the feedback, it's disappointing to learn that your experience did not meet your expectations. If you could please get in touch with us at your earliest convenience, we would appreciate the opporunity to discuss your comments with you further. King regards, Alaysia MacPherson