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Sandman Signature Vancouver Airport Hotel & Resort

3.5 out of 5.0

Recent guest reviews

Great hotel, front desk help great!! Easy to find, lots of restaurant choice close by, easy to get to airport.

Only stayed one night before flying home. Larger than I expected. Very nice staff, clean hotel and lots to do if you had time. Big minus - no coffee shop anywhere to be found. There was a Starbuck's in the main lobby but we never saw it actually open for business. Had to run next door to Denny's at 4 AM to get coffee before we left for airport. In the rain!!

Had a very nice 5-night stay in an executive 2-queen room. Parking was easy and ample. The request for a fridge and microwave was accommodated. Room had nice view and two packs of Starbucks Pike Roast coffee were provided daily. There was a small balcony but we did not use it since it wasn't well maintained and the furniture was dirty. The Chop lounge next to the lobby had specials and happy hours which were quite good. The adjacent Chop Restaurant was excellent, a bit expensive but good value.

The room was clean and comfortable. The location of the room was terrible because it was by an exit door which kept slamming every time someone exited.

Room not ready at check in. Staff asked us to be seated however would not call us up to desk when room was ready. We had to keep going to desk and asking. When room was finally ready the desk person did not even thank us for waiting nor did he apologize for the wait. Shuttle was booked for 6 people however they over booked it so many people had to get off and wait for next shuttle. Again very unorganized. The only nice staff was in restaurant and gift shop.

The hotel was very nice. The staff was friendly and knowledgeable. They answered my questions and suggested alternatives.

Nice place to stay - free shuttle to airport. You can go to airport by shuttle to take a train to any part of the city. Walmart close by.

We stayed at this Sandman property for one night to be close to the airport for a morning flight....I would NOT stay st this hotel again. Cons: - Rooms in disrepair (broken closet, gross water stains on shower ceiling, cigarette butts on balcony of a non-smoking room, mirror in bathroom blocking ability to fully turn on sink, various stains and rips on furniture - We moved rooms twice...it did not get better Pros: - Close to airport - Free parking - Staff did move us when we asked but was pretty unresponsive when we explained our concerns (not rude...just more of a "it is what it is" tone of voice. Disappointing - not impolite or anything) - Pool (which was also pretty old) has a water slide that our kid loved Summary: For the price we paid, this was gross. I'd never come back just because the room made me feel like I was going to catch something...just totally grossed out and upset we overpaid. I do not recommend.

It's difficult following the signs to find the hotel room, it's like a maze. Trash laying around in the hallways. Tried 3 different machine's to buy Water. All of them were out of water. The Hotel Room has a cluttered feeling. The mattress was very comfortable, had a good sleep.

预约照片和实际不相同,照片上是白色的床被,实际上是绿色的大花布,当我去问前台为何照片不符合你的实际,前台回答,不知道,你去问你预约的公司. 房间空调太大声,像睡在机器屋里

Stayed one night, it was good. 24 hours running shuttle takes about 10 minute to and from airport.

Excellent hotel, we would stay there again. Comfortable, quiet, great pool with slide for the kids.

We stayed at several different hotels in richmond before. This one is one of he best experience so far. We loved the big room with a king, twin and a sofa bed for a family of three. had great sleep. location is very close to jump on to the highway yet not noise at all. the pool is a great retreat. hot tub and water slides added additional interest to kids.

We choose this hotel because we where in a family trip and we wanted to relax after hours of driving in the pool with the slide!!! The pool was very very cold, the whole swimming pool area was cold except being in the jacuzzi !! This was not what I expected !!!!

Very convenient to take their free shuttle to airport.

Our room was very clean and comfortable and the staff was helpful. The only complaint we had was the noise late at night. There were people fighting in the room above ours, yelling at each other in loud voices. We called the lobby to complain, and finally the voices stopped.

Bed was extremely hard and uncomfortable. You could hear all the noise in the hallways. And in the morning they sprayed fertilizer which smelled up the hotel. Not to mention a soon as you walked in the hotel it smelled like a fish market. I would never stay there again or recommend it.

the mattress make my back hurt. till today i have to go to see chiropractic. also the safe doesn't work they didn't work. they didn't fix for us. The room smell. also i tell the front office manager she didn't do anything.

hotel is fine, close to the airport as we needed. but... it was very close, or lest it felt that way because of the noise of the planes.

10251 St Edwards Drive Richmond BC

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Free airport shuttle

Located within 2 miles (3 km) of Richmond Night Market, Sandman Signature Vancouver Airport Hotel & Resort is within 3 miles (5 km) of Aberdeen Centre. This 439-room, 3.5-star hotel welcomes guests with 2 outdoor pools, 3 restaurants, and an indoor pool. Near the airport, the hotel is also close to Richmond Centre Mall and Richmond Olympic Oval.


Dining

Enjoy dining at Chop Steakhouse and Bar, one of 3 onsite restaurants. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, breakfast is available for a fee.


Rooms

All of Sandman Signature Vancouver Airport Hotel & Resort's 439 rooms are air-conditioned and have an array of amenities, including coffee makers, free local calls, and safes. Guests can expect to find cable TV and stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Ironing boards and desks are also standard.


Property features

Sandman Signature Vancouver Airport Hotel & Resort features 2 outdoor pools, a nightclub, and an indoor pool. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The front desk is staffed 24 hours a day to help with dry cleaning/laundry and concierge services. Other amenities at this family-friendly hotel include a children's pool, a health club, and a spa tub.

Room options

Deluxe Room, 1 King Bed with Sofa bed, View

King 1 | Sleeps 3

Signature Suite

King 1 | Sleeps 4

Signature Penthouse

King 1 | Sleeps 2

Deluxe Room, 2 Queen Beds, View

Queen 2 | Sleeps 4

Guest reviews for Sandman Signature Vancouver Airport Hotel & Resort

Everyone (20) Couples (30) Business (15) Family (30) Friends (4) Other (6)
4
Everyone

Great hotel, front desk help great!! Easy to find, lots of restaurant choice close by, easy to get to airport.

By , from St Louis on Sep 24, 2017

4

close to airport and free shuttle service

Everyone

Only stayed one night before flying home. Larger than I expected. Very nice staff, clean hotel and lots to do if you had time. Big minus - no coffee shop anywhere to be found. There was a Starbuck's in the main lobby but we never saw it actually open for business. Had to run next door to Denny's at 4 AM to get coffee before we left for airport. In the rain!!

By , from Nokomis, FL on Sep 21, 2017

4

hotel with good facilities and ample parking

Everyone

Had a very nice 5-night stay in an executive 2-queen room. Parking was easy and ample. The request for a fridge and microwave was accommodated. Room had nice view and two packs of Starbucks Pike Roast coffee were provided daily. There was a small balcony but we did not use it since it wasn't well maintained and the furniture was dirty. The Chop lounge next to the lobby had specials and happy hours which were quite good. The adjacent Chop Restaurant was excellent, a bit expensive but good value.

By , from Pasadena, CA on Sep 18, 2017

3

nice hotel but room location was terrible!

Everyone

The room was clean and comfortable. The location of the room was terrible because it was by an exit door which kept slamming every time someone exited.

By , from Allentown, PA on Sep 16, 2017

2

very unorganized and rude staff

Everyone

Room not ready at check in. Staff asked us to be seated however would not call us up to desk when room was ready. We had to keep going to desk and asking. When room was finally ready the desk person did not even thank us for waiting nor did he apologize for the wait. Shuttle was booked for 6 people however they over booked it so many people had to get off and wait for next shuttle. Again very unorganized. The only nice staff was in restaurant and gift shop.

By , from Maine on Sep 15, 2017

5

great place

Everyone

The hotel was very nice. The staff was friendly and knowledgeable. They answered my questions and suggested alternatives.

By , from LA on Aug 26, 2017

4

good hotel

Everyone

Nice place to stay - free shuttle to airport. You can go to airport by shuttle to take a train to any part of the city. Walmart close by.

By , from muscat on Aug 26, 2017

2

paid too much for hotel quality

Everyone
One of many random stains Water stain in shower Broken closet door (hard to see in pic) Broken and dirty toilet seat

We stayed at this Sandman property for one night to be close to the airport for a morning flight....I would NOT stay st this hotel again. Cons: - Rooms in disrepair (broken closet, gross water stains on shower ceiling, cigarette butts on balcony of a non-smoking room, mirror in bathroom blocking ability to fully turn on sink, various stains and rips on furniture - We moved rooms twice...it did not get better Pros: - Close to airport - Free parking - Staff did move us when we asked but was pretty unresponsive when we explained our concerns (not rude...just more of a "it is what it is" tone of voice. Disappointing - not impolite or anything) - Pool (which was also pretty old) has a water slide that our kid loved Summary: For the price we paid, this was gross. I'd never come back just because the room made me feel like I was going to catch something...just totally grossed out and upset we overpaid. I do not recommend.

By , from Phoenix, AZ on Aug 24, 2017

3

confusing layout, good sleep

Everyone

It's difficult following the signs to find the hotel room, it's like a maze. Trash laying around in the hallways. Tried 3 different machine's to buy Water. All of them were out of water. The Hotel Room has a cluttered feeling. The mattress was very comfortable, had a good sleep.

By , from Montana on Aug 22, 2017

2

the air conditioner in the room was too noisy, and

Everyone

预约照片和实际不相同,照片上是白色的床被,实际上是绿色的大花布,当我去问前台为何照片不符合你的实际,前台回答,不知道,你去问你预约的公司. 房间空调太大声,像睡在机器屋里

By on Jul 11, 2017