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Sandman Signature Vancouver Airport Hotel & Resort

3.5 out of 5.0

Recent guest reviews

Room condition was very good. However, the elevators were slow and one was out of order.

Dated hotel with significant renovations. Mixed type of crowd that stays here. Staff was friendly and the shuttle was easy to use.

For the price of 360$ I expected better facility. The pool is shallow, changing rooms are dirty, tv in the room is tiny, we didn’t have coffee in the room

Cleanliness level was very unacceptable, reserved a suite the carpet was dirty, noticed my child's clothes turn dark as she is still crawling. During my use of the gym a rat came in, i informed the staff and the individual laughed off the top and continued looking at their phone. The next day i spoke with the manager about these concerns and the manager simply raised the shoulders and said sorry about your experience, speak to orbits about filing a complaint.

Old, run down. Possibly was nice 20 years ago. Needs a major remodel.

The floor and towel are dirty. Hotel is like a maze, couldn’t find our room. Matrass was very uncomfortable

Loved the water slide and staff were very helpful!

Heater did not work the whole time we stayed. Rooms had a damp smell and carpets were really old. Bathroom had cracks and stains in counters with black tile grout on the floor. I would not pick this again.

The facility is undergoing some renovations. The appearance is neat and clean but some areas need updating and that is what is going on. The staff was friendly, helpful, and courteous. The indoor pool and water slide was great for my 7 year-old grandson traveling with me. The restaurant on the premises is also a bar that kids are not able to be in, but the staff quickly and courteously showed us to the area where he could join us at the table. Denny's is a short walk from the front door but not a good option in the rain.

Nice hotel. The on demand function in the tv didn’t work. They sent someone up. He did not fix it. Said he would come back and never did. Wasn’t the end of the world...but, odd.

The check in was supper slow, and we had to wait in the lobby for a good 40 minutes for them to update the system. By the way, that was by far passed the normal check in time. The air conditioning was not working at all, we had to call the front desk and waited for a good half an hour for the guy to come. After he came, even he told me the problem got fixed, yet room didn't get any cooler. After another hour wait, the room still stayed in 80+ degree. We called again, as of now, another 30 minutes passed, we are still waiting them to come.

10251 St Edwards Drive Richmond BC

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Free airport shuttle

Richmond Night Market is within 2 miles (3 km) of Sandman Signature Vancouver Airport Hotel & Resort while other popular attractions such as Richmond Centre Mall are within 3 miles (5 km). This 439-room, 3.5-star hotel welcomes guests with 2 outdoor pools, 3 restaurants, and an outdoor pool.


Dining

Enjoy dining at Chop Steakhouse and Bar, one of 3 onsite restaurants. Savor a meal from the comfort of your room with room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. Start each morning with full breakfast, available for a fee from 4 AM to 1 PM.


Rooms

Guests can enjoy cable TV and stay connected with free WiFi. Pillowtop beds sport premium bedding and the bathroom offers a soaking tub, a hair dryer, and designer toiletries. Other standard amenities include a sofa bed, a coffee maker, and free local calls.


Property features

Sandman Signature Vancouver Airport Hotel & Resort features 2 outdoor pools, a nightclub, and an indoor pool. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The front desk is staffed 24 hours a day to help with concierge services and dry cleaning/laundry. Other amenities at this family-friendly hotel include an outdoor pool, a children's pool, and a health club.

Room options

Deluxe Room, 1 King Bed, View

King 1 | Sleeps 3

Signature Room, 1 King Bed

King 1 | Sleeps 2

Signature Suite

King 1 | Sleeps 4

Deluxe Room, 2 Queen Beds, View

Queen 2 | Sleeps 4

Guest reviews for Sandman Signature Vancouver Airport Hotel & Resort

Everyone (39) Couples (30) Business (15) Family (36) Friends (4) Other (6)
4
Families

Room condition was very good. However, the elevators were slow and one was out of order.

By on Jul 17, 2019

4
Families

Dated hotel with significant renovations. Mixed type of crowd that stays here. Staff was friendly and the shuttle was easy to use.

By on Jul 16, 2019

3
Everyone

By on Jul 12, 2019

4
Everyone

By on Jul 11, 2019

3
Families Families

For the price of 360$ I expected better facility. The pool is shallow, changing rooms are dirty, tv in the room is tiny, we didn’t have coffee in the room

By on Jul 8, 2019

1
Family with small children

Cleanliness level was very unacceptable, reserved a suite the carpet was dirty, noticed my child's clothes turn dark as she is still crawling. During my use of the gym a rat came in, i informed the staff and the individual laughed off the top and continued looking at their phone. The next day i spoke with the manager about these concerns and the manager simply raised the shoulders and said sorry about your experience, speak to orbits about filing a complaint.

By on Jul 5, 2019

3
Families

Old, run down. Possibly was nice 20 years ago. Needs a major remodel.

By , from Texas on Jul 4, 2019

2
Everyone

By on Jun 30, 2019

2
Everyone

By on Jun 18, 2019

5
Everyone

By on May 7, 2019

Sandman Signature Vancouver Airport Hotel & Resort

10251 St Edwards Drive, Richmond, BC V6X2M9
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.