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Inn at the Quay

4.0 star property
Eco-certified hotel with a fitness center and a sauna
VIP Access

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Photo gallery for Inn at the Quay

Minibar, desk, iron/ironing board, free WiFi
Room, 2 Queen Beds (Quay) | Minibar, desk, iron/ironing board, free WiFi
Fitness facility
Exterior
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Room service
  • Gym
  • Parking available

Explore the area

View in a map
900 Quayside Dr, New Westminster, BC, V3M6G1
  • Place, Douglas College
    ‪4 min walk‬
  • Place, Holland Park
    ‪9 min drive‬
  • Place, Metropolis at Metrotown
    ‪9 min drive‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪26 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Room, 1 King Bed (Quay)

Minibar, desk, iron/ironing board, free WiFi

Room, 1 King Bed (Quay)

9.0 out of 10
Wonderful
(28 reviews)
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Quay)

Minibar, desk, iron/ironing board, free WiFi

Room, 1 Queen Bed (Quay)

9.2 out of 10
Wonderful
(34 reviews)
  • River view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds (Quay)

Room, 2 Queen Beds (Quay) | Minibar, desk, iron/ironing board, free WiFi

Room, 2 Queen Beds (Quay)

9.4 out of 10
Exceptional
(33 reviews)
  • River view
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

New Westminster

Douglas College is a short stroll from Inn at the Quay, and other popular attractions like Holland Park are within a 15-minute drive. This 126-room hotel has a restaurant along with conveniences like free in-room WiFi and a gym.

What's nearby

  • Douglas College - 4 min walk - 0.3 miles
  • Holland Park - 9 min drive - 4.2 miles
  • Metropolis at Metrotown - 9 min drive - 4.4 miles
  • Hard Rock Casino Vancouver - 11 min drive - 5.7 miles
  • Simon Fraser University - 14 min drive - 6.9 miles

Getting around

  • New Westminster Station - 5 min walk
  • Coquitlam Central Station - 16 min drive
  • Vancouver Intl. Airport (YVR) - 30 min drive

Restaurants

  • ‪Big Way Hot Pot 大味·锅物料理 - ‬4 min walk
  • ‪Tim Hortons - ‬5 min walk
  • ‪The Spud Shack Fry Co. - ‬4 min walk
  • ‪Donair Dude - ‬3 min walk
  • ‪North Noodle House - ‬6 min walk

About this property

Inn at the Quay

Eco-certified hotel with a fitness center and a sauna
Guests staying at Inn at the Quay enjoy a gym, a sauna, and free WiFi in public areas. Self parking is offered for CAD 15.00 per day. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include meeting rooms, conference space, and a business center.
Guests can expect free WiFi and LCD TVs with cable channels and pay movies. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include balconies, refrigerators, and minibars.
Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (CAD 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to noon on weekdays and 9:00 AM to 1:00 PM on weekends; CAD 15 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Boathouse

Things to do

  • Gym
  • Sauna

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 3,875 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 50 per accommodation (varies based on length of stay)
  • Dogs and cats only
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 25 per person
  • Self parking fee: CAD 15.00 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards. Cash is not accepted.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Inn Quay
Inn Quay New Westminster
Quay Inn
Quay New Westminster
At Westminster Quay New
Hotel At Westminster Quay
Inn At The Quay Hotel New Westminster
Inn at the Quay Hotel
Inn at the Quay New Westminster
Inn at the Quay Hotel New Westminster

Frequently asked questions

Is a free cancellation option available at Inn at the Quay?

Inn at the Quay offers free cancellation on certain room rates. For more details, look at the cancellation policy on Orbitz.

What can I see near Inn at the Quay?

Based on positive ratings, guests enjoy the hotel's walkable location in New Westminster, which is close to Metropolis at Metrotown, Hard Rock Casino Vancouver, and Holland Park. You'll also find Lougheed Town Centre and Deer Lake within a short drive.

Will I be able to park at Inn at the Quay?

Yes, parking is offered for CAD 15.00 per day with in/out privileges. Accessible parking and electric car charging are also available for guests.

Does Inn at the Quay include a casino?

No, Inn at the Quay doesn't have a casino.

Is there an indoor pool at Inn at the Quay?

No, there is no indoor pool at this hotel.

Is Inn at the Quay a good place to stay for couples?

This waterfront hotel offers plenty of amenities for couples including a bar, a restaurant with al fresco dining, and proposal/romance packages.

Does Inn at the Quay have a hot tub?

No, but this hotel does have a sauna.

Does Inn at the Quay have a restaurant that serves breakfast?

Yes, Inn at the Quay serves a cooked-to-order breakfast for a surcharge each morning at The Boathouse.

Does Inn at the Quay allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Inn at the Quay for a fee of CAD 50 per accommodation, per stay.

Does Inn at the Quay have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Inn at the Quay?

The closest major airport to Inn at the Quay is Pitt Meadows, BC (YPK), which is 14.5 mi away (30 minutes by car). Another top airport is Vancouver Harbour Flight Centre (CXH), which is located 18.2 mi away (47-minute drive).

Can I book a room with a balcony at Inn at the Quay?

Yes, every guestroom at Inn at the Quay comes with a balcony with some featuring river views.

Does Inn at the Quay have a wedding venue?

Take advantage of the wedding venue at Inn at the Quay if you plan to say "I do" during your trip.

Inn at the Quay Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 639 out of 1003 reviews
Rating 8 - Good. 261 out of 1003 reviews
Rating 6 - Okay. 63 out of 1003 reviews
Rating 4 - Poor. 23 out of 1003 reviews
Rating 2 - Terrible. 17 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Catherine

Business traveler
Liked: Amenities, property conditions & facilities
Very pleasant and comfortable room with a lovely view of the river.
Stayed 1 night in Jul 2025

10/10 Excellent

Lian

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
clean, quiet, good location
Stayed 2 nights in Jun 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was quite unassuming at first glance, but pleasantly surprising. While the rooms looked small in the photos, they’re actually spacious and well laid out. Everything was clean and well maintained. That said, a few updates wouldn’t hurt to bring the space a bit more up to date, like adding a safe in every room, for example, would be a practical improvement. The location is excellent, conveniently within walking distance to several amenities. The Craft Café, just a few steps away, was such a great find (the food and coffee are fantastic), and the Sabai Thai Spa nearby was an absolute treat. All in all, a very comfortable and well-situated stay.
Stayed 6 nights in Jun 2025

8/10 Good

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large room. View of the waterway and river walk. Close to sky train.
Stayed 2 nights in Jun 2025

10/10 Excellent

Gagandeep, Winnipeg

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay
Stayed 1 night in Jun 2025

10/10 Excellent

Jamin

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful
Stayed 3 nights in Jun 2025

10/10 Excellent

David, Vancouver

Stayed 1 night in Jun 2025

10/10 Excellent

Guillermo

Traveled with family
Centrally located and within walking distance to the SkyLink. The hotel is situated by the river, and offers a beautiful scenery. It is near restaurants and shops. The hotel staff is wonderful, always willing to help.
Stayed 7 nights in Jun 2025

8/10 Good

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Great stay.
Stayed 2 nights in Jun 2025

8/10 Good

Shavonne

Business traveler
Liked: Staff & service, room comfort
Great location. The parking is horrendous and the hotel itself is a bit outdated. Service was good. Good nearby restaurants. Would only stay here again if I had to be something to do that was within the vicinity of the hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent choice

Beautiful river view and you need to try out the boat house restaurant which is right next. Awesome service and breakfast Was a medical trip for me and bed was comfy!!
Stayed 2 nights in Jun 2025

10/10 Excellent

Cynthia

Stayed 2 nights in Jun 2025

6/10 Okay

Jennifer

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Joanna

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed the convenience of being near the water and not far from the sky train.
Stayed 2 nights in Jun 2025

10/10 Excellent

Seida, Saskatoon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

2/10 Terrible

Almir

Stayed 3 nights in May 2025

10/10 Excellent

Anne

Liked: Cleanliness, amenities, property conditions & facilities
Close to River Market and very walkable.
Stayed 5 nights in May 2025

10/10 Excellent

Mensur

Liked: Cleanliness, staff & service, property conditions & facilities
It is nice area to stay
Stayed 3 nights in May 2025

10/10 Excellent

Monica

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Shauna

Business traveler
Liked: Cleanliness, property conditions & facilities
Room was nice, clean & appealing. Great location close to restaurants, transportation, shopping. No safe in room was dissapointing and there was no fresh brewed coffed on site and the restaurant does not open until 9am. *there a coffee machine in the suite but it is located in the bathroom which is unappealing.
Stayed 3 nights in May 2025

10/10 Excellent

Shannon, Leduc

Cool location
Stayed 2 nights in May 2025

10/10 Excellent

Adyam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Mike

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location to be immersed in New Westminster. Facilities are great - service strong.
Stayed 3 nights in May 2025