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Casa Narau

2.0 star property

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Photo gallery for Casa Narau

Standard Room | Bathroom | Towels, soap, shampoo, toilet paper
Reception
Superior Room | Bathroom | Towels, soap, shampoo, toilet paper
Front of property
Superior Room | Bathroom | Towels, soap, shampoo, toilet paper

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
C. 39 Santa Ana, Valladolid, YUC, 97782
  • Place, Cenote Zaci
    ‪3 min walk‬
  • Place, Cathedral of San Gervasio
    ‪9 min walk‬
  • Place, Calzada de los Frailes
    ‪14 min walk‬

Room options

View all photos for Superior Room

Superior Room | Laptop workspace, free WiFi, bed sheets

Superior Room

  • 549 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room

Standard Room | Laptop workspace, free WiFi, bed sheets

Standard Room

  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room

Classic Room | Laptop workspace, free WiFi, bed sheets

Classic Room

  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Traditional Room, City View

Traditional Room, City View | Laptop workspace, free WiFi, bed sheets

Traditional Room, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Valladolid

Casa Narau places you within a 15-minute stroll of popular sights such as Cenote Zaci and Casa de los Venados. This 6-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a 24-hour front desk.

What's nearby

  • Cenote Zaci - 3 min walk - 0.2 miles
  • Casa de los Venados - 8 min walk - 0.5 miles
  • Valladolid Municipal Palace - 8 min walk - 0.5 miles
  • Cathedral of San Gervasio - 9 min walk - 0.5 miles
  • Calzada de los Frailes - 14 min walk - 0.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 111 min drive

Restaurants

  • ‪Taquerito El Gavilan Blanco - ‬2 min walk
  • ‪La Joyita - ‬7 min walk
  • ‪Restaurante cenote Zací - ‬5 min walk
  • ‪Carolin Cacao Cafe Y Gelato - ‬4 min walk
  • ‪Mezcaleria Don Trejo - ‬9 min walk

About this property

Casa Narau

At Casa Narau, guests have access to free WiFi in public areas. Free parking is available if you drive. Front-desk staff are standing by 24/7 to assist with any requests.
43-inch Smart TVs come with digital channels, and guests can stay connected with free WiFi. Wardrobes or closets are also standard.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free uncovered self parking on site

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Casa Narau Hotel
Casa Narau Valladolid
Casa Narau Hotel Valladolid

Frequently asked questions

What is there to do within easy reach of Casa Narau?

Located steps from Cenote Zaci, this hotel is in Valladolid, and within a 10-minute walk of Valladolid Municipal Palace and Mercado Municipal. You'll also find Calzada de los Frailes and Casa de los Venados less than a mile away.

How much does it cost to stay at Casa Narau?

As of Jun 19, 2026, prices found for a 1-night stay for 2 adults at Casa Narau on Jun 20, 2026 start from $75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Casa Narau?

Yes, uncovered self parking is offered for free at the hotel.

Does Casa Narau feature a casino at the property?

No, Casa Narau doesn't have a casino.

Will I find an indoor pool at Casa Narau?

No, there is no indoor pool at this hotel.

Is Casa Narau a good place to stay for couples?

Couples staying at this hotel will value amenities like a smart TV, a city view in some guestrooms, as well as a 24-hour front desk.

Are there hot tubs at Casa Narau?

No, this hotel doesn't have a spa tub.

Does Casa Narau have a restaurant that serves breakfast?

No, Casa Narau doesn't have a restaurant that serves breakfast.

Does Casa Narau allow pets to stay for free?

No, pets aren't allowed at Casa Narau.

Are there connecting rooms at Casa Narau?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at Casa Narau?

No, there aren't any guestrooms with balconies at Casa Narau.

Casa Narau Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 13 out of 17 reviews
Rating 8 - Good. 2 out of 17 reviews
Rating 6 - Okay. 1 out of 17 reviews
Rating 4 - Poor. 1 out of 17 reviews
Rating 2 - Terrible. 0 out of 17 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

mihwa

Liked: Cleanliness, property conditions & facilities
Very spacious room. Front desk did not speak english. Good location, proximity to restaurants. But very close to a noisy street.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ulises

Liked: Cleanliness, amenities, property conditions & facilities
Very nice and clean room.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice clean rooms. friendly staff. Perfect location
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful service. So friendly leading up to the arrival. The room is massive with two balcony’s. Plenty of parking out front. Modern and lovely, will certainly stay again when we come back.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Gavin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an attractive property unfortunately a lot of road noise, the shower did not drain and the window shades did not properly close. Tha staff were helpful. On site boutique with quality items and a coffee shop.
Stayed 1 night in Sep 2025
Verified

4/10 Poor

John

Disliked: Amenities
We booked Casa Narau based on its 9.8 rating on Hotels.com. This review reflects the overall stay experience, not just cleanliness or individual amenities. The most significant issue was noise. Traffic, trucks, taxis, and music were clearly audible late at night and again in the morning. The level of outside noise made consistent, restful sleep impossible. The second major issue was the absence of coffee. There was no coffee in the room, no coffee in the lobby, and none available for purchase. Having to get dressed to go out and get a cup of coffee is unacceptable. The room itself was modern, clean, and spacious, and the bed was comfortable. However, several maintenance and execution details were lacking. The rainforest shower head was clogged and sprayed water inconsistently. Shower dispensers were unlabeled and only one was filled. The soap dispenser at the sink was broken and dropped down when used. At check-in, guests are provided with a detailed list of rules, including a 50% charge if not present at the front desk at 11:00 a.m., with room entry by 1:00 p.m., which set a very poor first impression. Based on these factors, the experience did not align with a near-perfect rating.
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Maira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Su estacionamiento esta limitado a 3 espacios, en nuestra habitación encontramos una cucaracha que se paseo en nuestra maleta, el personal fue muy amable, no se cuenta con secadora, plancha y burro.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Irai

Liked: Cleanliness, staff & service, amenities
Habitación super confortable, muy amplia y moderna, muy bien ubicado
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Azucena

Liked: Cleanliness, staff & service, amenities
El dueño muy amable Habitación limpia y muy amplia
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Maria José

Liked: Cleanliness, property conditions & facilities
La habitación impecable, super limpia y espaciosa, el personal muy amable. Tiene una cafetería donde todo es muy rico
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Pedro

Liked: Cleanliness, amenities, property conditions & facilities
Excelente lugar
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Unterkunft, zentral gelegen, mega modern und sehr große Zimmer
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Andrés

Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Samuel

Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Josue

Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Irai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025