Cosy Rooms Embajador1.0 out of 5.0
Recent guest reviews
The worst thing about our stay in this place is that some valuable things were stolen from our room while we weren't there and when we informed the reception about it, they weren't helpful at all, as if it were normal. We reported the incident to the police and the hotel staff didn't care to take any action, didn't try to help or compensate us in any way. The worst in customer support or care, as if it was none of their business. It appears that it had happened before. All very strange and suspicious. Also: we arrived at the given address in the reservation and it was there we found out that we had to walk 10 minutes to the hostal reception to check in, which was in another building. In the room, the bed takes up most of the space, the toilet doesn't have any doors, the pipes smell and there were stains in the sheets. The photos and name are misleading, it's the opposite of cosy. In general, a terrible experience in this hostal.
My suitcase with all my belongings was stolen from my hotel room while I was out for the day! The hotel staff was not helpful with this. All they did was give me the address of the local police. The room was not secure - I think the thief jumped through the window (even though I was on the 4th floor as there was a slopping roof up to it) Furthermore, when I arrived the reception was in a different hotel a 10 minutes walk away. I made the walk there and back with my key AND the KEY did not work! Terrible, terrible experience!! Wifi was extremely poor!
tiny rooms, big bed, clean, laundry changed every day, very central, suitable for vizit centre if valenci, but bed smelling. its good for stay only for one night. i didn't recommend it becuse of bad smell.
Big beds and perfect central location are best things about this hotel!! Rooms are cleaned every days and new towels also. Very cool room design! But....there's only one chair,no table available.....and rooms are very small. Red light in bathroom in a nice touch though :)
Location was excellent and rooms looked clean. However, the rooms consist of two rooms separated by a dividing door - which is not soundproof at all. For example, we could hear very clearly from our bathroom what was being said over the phone to the people in the adjoining room. I paid for a private room online, and this is not what we were given. Called reception to complain, and they said they couldn't do anything and that we would have to come to them (reception is in a different building about 500m away). We were given a different room down the corridor - with a terrace which another room's bathroom looks onto, meaning they couldn't use their bathroom in privacy if we were on the terrace. Finally, there was no hot water on the morning of our last stay - flow rate was down when on hot indicating no hot water. Again went to reception to point this out and was told that there must be hot water because nobody else had mentioned anything. Not sure what to do when it's implied I've fabricated this.. All in all very disappointed - would have been more understanding if we had been offered a refund as means of accepting that what I paid for was not what I got. A refund in such situations is typical in hospitality.
The building is located near the centre in a dodgy street ( striper clubs), there is not reception, just a code for a massive door ( mind the step) The room has a big bed and a big mirror, that's all. There is a particular horrible smell and the humidity is not nice. In the shower room was missing one of the glasses and we ended with a swinging pool. I would not recommend this place. Very poorly maintained.
Firstly lets talk about check in, which is painful. you must know that the reception is not at the hotel - it is about a 10 minute walk away. you can arrange a direct check in but have to keep emailing the reception as they forget to send you the details. Direct check in is better and faster but not something i would want to do again. Would always choose a hotel with a reception area in future When we arrived at our room the first thoughts were small - there was literally about 6 inches each side of the bed to move. The bathroom was lit with a red light (maybe to keep in trend with the strip club down the road - anyway not very practical as you cannot see what you are doing) the bathroom shower flooded and so did the toilet almost too - when you flushed it water came right up to the top and splattered out the room smelt damp as well and so did the towels and bedding Only good thing about this hotel is the location all in all not a great experience for us and we will not be staying again my advice is choose another hotel in Valencia!
I usually try to avoid hostels due to their reputation and my age, but this one looked like a standard hotel. It wasn't. First of all the room and bathroom were very small. In fact the sink had to fit at the end of the bed. The styling was quite modern but not to my taste - Black tiles on the bathroom walls with a strange red bulb in the light fitting giving the room an odd glow (may be good for your tan???). The bed was large (weird choice for such a small room) and reasonably comfortable. There were 2 issues we had with the bathroom. When the toilet was flushed the water would rise almost to the rim, meaning water was splashed all over the lid/seat/floor. Also the shower door did not seal closed properly, which combined with the almost horizontal shower spray meant that and good flow of water escaped onto the bathroom floor creating a lake. My other gripe was the fact that although we selected this hostel because of its close proximity to the station, to enter the building you had to collect your keys from the reception in another building which was further away. There was no mention of this before booking. We later found out from reading other reviews that this can be avoided by sending copies of your passport to the reception before you get there so that they can leave you the key, which did work but we found it painful as they do not respond to all emails and take their time when they do respond. Finally you should know that your sleep is likely to be accompanied by a hard-core rave beat that echoes through the building, which I guess emanates from the strip club located next door. I can only assume that the music is more entertaining when paired with the visuals?
I arrived at 4pm to a locked door and a map (missing many street names and with no indication as to what way is north or otherwise) directing me to another hotel to check in. In the hot sun and with all of my luggage I set off on what felt like a wild goose chase. After asking several people for directions I finally found the other hotel. The staff were completely indifferent to this inconvenience. After I checked in was sent on my way with a room card. When I arrived back at my hotel there was no way to open the front door with the room card. It took two phone calls for someone to come and open the door and advised me that there is a pin code (information that would have been nice earlier). When I was leaving the building today I found more confused guests at the door trying to decipher the vague map. Nevertheless, one inside the room was clean and had all of the necessary things. After 24 hours in Valencia DingDong has proved to be in a very central and convenient location. Just be mindful that the building is NOT staffed. Therefore if you require any assistance it is requested via a phone call at your cost.
I spent three days with my girlfriend in this hotel and these are our conclusions: Positive aspects: - Apparently the room and the corridors seem pretty and cleaned; - The location is good because it is just 3 minutes away from the main square of the city. Negative aspects: - First of all don't look under the bed because it is dirty. Even after we had left the sign at the door for cleaning the dirt under the bed has remained the same; - The shower is without the door and for this reason if you are not very careful the floor of the bathroom will get wet plus the shower drainer is not working well; - In same areas the wall paper of the room is either broken or there are evidences of shoes; - On TV you can only listen to radio channels because the normal channels are not working since it says that there is absence of signal; - The toilet brush is missing; - We inserted 2 euros inside the snack machine on the ground floor but it doesn't work properly since it hasn't accepted the coins; - If you wonder why the room has a red light is because at the next door there is a strip club; - Even if we had switched off the air conditioning there is a constant noise which will never stop; - Please be aware that the check in is far away from the hotel and the name of the building is not clear to see. The man at the reception didn't give us information regarding the city but just a map indicating where the hotel is. During our stay we have never seen anyone of the staff present in the hotel.. Luckily we didn't need anything otherwise we would have had to go back again to the check in building.
- Walking distance to Plaza del Ayuntamiento and Silk Exchange
- Free WiFi in rooms and public areas
Located in Ciutat Vella, Cosy Rooms Embajador is within a 5-minute walk of popular attractions such as Plaza del Ayuntamiento and Silk Exchange. This 21-room hostal welcomes guests with conveniences like free in-room WiFi, express check-in, and express check-out. It's in central Valencia and also a short walk from Central Market and Serranos Towers.
Guests can expect to find free WiFi and flat-screen TVs. Bathrooms offer rainfall showers and free toiletries.
At Cosy Rooms Embajador, guests have access to free WiFi in public areas, express check-in, and express check-out. Multilingual staff is on hand to answer questions.
Reviews from Trip Advisor
66% of guests recommend this hotelTotal of 245 reviews