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Radisson Montevideo Victoria Plaza Hotel

4.0 out of 5.0

Recent guest reviews

The hotel is located at the Plaza Independencia and walking distance from centre with a lot of shopping possibilities. During the day time you can also walk to the Mercado del Puerto which is the best place in town for people who enjoy meat. I have stayed in the hotel a couple of times during business trips and if you are lucky you even stay in the presidential suite for about 150€. The lobby has more a character of a waiting hall as well as the bar has not a cosy atmosphere, however it is a recommendable hotel.

This hotel has the worst breakfast, coffee that is sour and cold, and awful food, though I know that’s subjective. You can’t control your room temperature. Also i am in a non smoking room but my eyes burn from second hand smoke. The windows make sounds all night. And the hotel needs a refresh. But I Give it 2 stars because the staff are very nice and the bed was terrific.

The hotel is well located in the Plaza Independecia, an historic area with a lot of personality. My main problem with the hotel was the price-quality, the breakfast service and the noisy windows It is totally overpriced as the hotel is old, well preserved but with old furniture and restroom. I wonder if nowadays it still deserves 4-star. Furthermore, the breakfast was the worst I have seen for a 4-star hotel: extremely simple (cereal, milk, 2 types of fruit and 3-4 breads), bad quality and repetitive. The sleeping quality was not good as the windows made noise because of the wind I do not recommend it at this price ... maybe if the price drop by 70% yes

Every time we visit Montevideo, we stay at this hotel. It is conveniently located. It is near the Buquebus terminal, Ciudad Vieja, Plaza Independencia and the famous Féria Tristan. The rooms are little bit dated but it is clean and comfortable. Excellent Bar with excellent service. A big shout out to Alejandro who is a great bartender!! We spend the New Year’s eve at the hotel. If you want to join the festivities at the 25th floor of the hotel restaurant, you must make reservations ahead of time. We didn’t but we were able to see fireworks from our 18th floor room. It was magical when the entire Montevideo City lights up with fireworks! New Year’s Day was a bit challenging since majority of the stores are closed. The hotel provides great buffet which you can stay in or you can walk towards the Mercado del puerto. There are many restaurants and stores open till 5 pm on New Year’s day. We highly recommend the hotel!

The stuff was very friendly and we had nice views, but this is all I can say was positive on this Hotel. This place is terrible. The rooms are old and smell. The breakfast was the worst I had for a long time and on top of it it was served in a conference room. Do yourself a favor and book another Hotel. I actually can not believe that Radisson has a Hotel like this.

When we arrived (at night) there was no one to help us to carry our lugage. No one speaking english or portuguese. We stayed there for Christmas night and the price for dinner was very expensive and the food not so good. Staff very limited and not concerned about guest opinion. For 3 nights I really got disappointed about people working in this hotel. I was with 2 kids and all family didn't enjoy the stay..

I always thought the Radisson would be a good choice, but it wasn’t! Staff speaking very limited English! The famous and infamous Arcadia Restaurant is a mess! You, as a guest, book a table there and they say they cannot guarantee you a place close to the window. When you get there and mention you would like to sit near the window because of the view...you can’t because it was booked for somebody else! What’s the point of that! The hotel is not that bad, but from any room you can hear all toilettes around flushing all night long and that’s a nuisance. Service room? Forget it? Takes 2 hours! The pool should be a must and climatized, but maybe climatized in Montevideo means freaking hot! You cannot breath in that closed area of the pool on a sunny day. The Bistro Victoria serves a very small quantity of food per person for a great price. Generally speaking, my next time in Montevideo will be at the Sheraton Punta Carretas or Hyatt. Even those promtions the Radisson offers are weird! Husband , wife and 3 children in the same room for 3 days and so on. My best guess is that they cannot fill the full hotel with foreign guests and look for locals as well. Other than that, sometimes you dial zero for the reception and it takes ages for somebody to answer, when it happens. One day I left a message to the general manager talking about the restaurants and 15 days...no answer! Congratulations for the lack of respect! Overall I regret having spent my money on the Radisson Montevideo, far inferior than any other Radisson in the world. Just avoid it!

Unfortunately this was my second stay at this hotel and was very disappointed with my stay—especially on Christmas Eve! I stayed here initially in 2012 because it is conveniently located near the old town and Independence Plaza and not far from the ferry boat dock from Buenos Aires. It also has a nice pool so I decided to try it again, despite the noisy windows that snap, crackle and pop like a bowl of Rice Krispies every time the wind blows which is often! The room looked nice at first with a large flat screen television, new carpet and wallpaper, but then just try and find a plug-in for a device and you will quickly find out that the only ones available are behind the TV or bed lamp tables. In fact, the coffee maker with its 4 inch cord must be plugged in on the bathroom counter with one of those funky 220 volt adapters! The bed was comfortable, but upon closer examination I noticed a blood stain or smashed bug on the bed skirt! While I am thinking about the bathroom, wow, that was the worst part of my habitation. The curtain rod was ready to collapse and I could not keep the curtain closed which allowed water to spray on to floor and back of the door. The bathtub caulking had deteriorated to the point that black mold had formed in the corners around the tub. The wall phone above the toilet is ready to fall on someone’s head and when was the last time “Radisson” inspected this hotel? Ugh! Let’s see…hotel service? My all-night flight from Miami and my shared taxi delivered me into the hotel lobby at 1115, but room was not ready so lady suggested I try back at 12 or 1pm. At one I was told the room was not ready and probably wouldn’t be until 3pm. Okay, fine, could I charge a salad to my room while I am waiting; I’m very hungry. No, you can pay or there are places around the hotel where you can eat. You can’t check me in now and swipe my credit card? No, the system won’t allow it. I kept getting the impression that the rules were made for the hotel staff convenience and not for the guests. Here’s another example; when I went to the spa at 1700 on Christmas Eve the service desk told me that they closed at 1800. Great! I just need an hour for the sauna and Jacuzzi. Um, no, they must clean the Jacuzzi a half hour before we close. Okay fine, I’ll do half an hour. The Jacuzzi was empty so I turned on the water to fill it, but there was NO drain plug. After watching the water fill and drain for 20 minutes the locker room guy appeared, opened a small door, produced the drain plug, turned on the jets—again from the little access door not visible to guests—and then he smiled and added some salts or foam to the water. Five minutes later he told me in Spanish that the Jacuzzi was closed and I had to get out. Could I have 5 more minutes? No, it’s closed and then he left so I could exit discreetly. Finally, I noticed that housekeeping apparently enjoyed arranging all my toiletry items on the bathroom counter, but would not replace the used coffee and tea items. Perhaps this hotel rations them? I almost forgot to mention that a night rain storm left water under the window frame in several places. This hoteI—at least the bathrooms--is in serious need of a renovation—just sell this place to Holiday Inn or Sheraton as it’s not fitting to have a Radisson label, but then again, I don’t think they would want to buy it! And besides, “the system won’t allow it.”

This Hotel is quality, I always enjoy staying here and am treated by the staff brilliantly. The location is second to none and facilities are excellent . Breakfast is a joy on the 25th floor overlooking the whole of Montevideo and a great way to start your day. This hotel is always my first choice in Montevideo.

The Radisson Victoria Plaza is to be recommended. It is a big hotel, with a very efficient and friendly staff. The restaurant is good, the breakfast is fine. The rooms are spacious and comfortable. Everything is clean and well-run, without giving the impression of a machine.

759 Plaza Independencia Montevideo

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Casino

Located in Centro, Radisson Montevideo Victoria Plaza Hotel is next to Auditorio Nacional del Sodre and Radisson Victoria Plaza Casino. This 4-star hotel has 253 rooms and welcomes guests with 2 restaurants, a casino, and an indoor pool. Independencia Square and Puerta de la Ciudadela are also a short walk from this Montevideo hotel.


Dining

Start your day off right with a free buffet breakfast. Enjoy dining at Restaurante Arcadia, one of 2 onsite restaurants. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the 2 coffee shops/cafés.


Rooms

Radisson Montevideo Victoria Plaza Hotel's 253 recently renovated rooms provide refrigerators, minibars, and coffee makers. Guests can enjoy free WiFi and LCD TVs. Bathrooms offer hair dryers and free toiletries. Free bottled water, safes, and phones are also available.


Property features

Radisson Montevideo Victoria Plaza Hotel features a casino, an indoor pool, and a fitness center. Valet parking is available for a fee. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a spa tub, a sauna, and free WiFi in public areas.

Room options

Superior Suite, 1 Queen Bed

Queen 1 | Sleeps 3

Superior Room

Queen 1 | Twin 2 | Sleeps 3

Classic Room, 2 Twin Beds

Twin 2 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

76% of guests recommend this hotel

Total of 1562 reviews