Skip to main content
Beginning of main content

Centerstone Inn Tuscaloosa

2.5 out of 5.0

Recent guest reviews

Poor, inconsiderate manage of property. Has a history of shafting the customer.

We arrived late at night but the staff was friendly and checked us in quickly. Other than having a clean bed, I’m not confident about anything else being clean. We only needed to stay there for the night and it was a cheap booking. I wouldn’t stay there any longer than that.

We booked a queen suite through Orbitz for two nights. Upon arriving at hotel we were given a double room. It appears Orbitz used Expedia to make the reservation which did not include mentioning a queen suite to the Centerstone Inn. Although no Queen suites were available due to U of A Homecoming, Hotel Manager Huey went out of his way to make sure we got a room that worked for us. He clearly has an interest in making sure that his guests are happy.

Friendly staff, clean hotel, nice breakfast. Only suggestion would be to replace mattresses. Our mattress had a slight dip in the middle so we were rolling into one another. :)

Huey is a great manager and has developed a strong staff. Huey's people skills and attention to customers is excellent.

Hotel Computer not working. ☹️ Breakfast could use more fruit besides red apples and some bagels. Cream cheese was available, but no bagels. ( just small ones would be great)

The hotel was clean but a little tired. The breakfast was good.

Previous reviews made it seem like this was a good choice for a one night stay. And it was okay, but no better than okay. * The one and only luggage cart was barely functional and held together with zip ties. * If you sit on the foot of the bed, the head comes flying up. (And not because of extreme weight, I’m 150lbs.) * Uncomfortable mattresses with only two pillows per bed. * The air conditioning unit was placed directly under the window, so the wind from it would flap the curtain around not very loudly, but still annoyingly. * The chairs at the table were so wobbly I was afraid they’d break. Just needs to be tightened, but shows a lack of maintenance effort. * WIFI WAS SO SLOW I COULDNT EVEN GET IT TO CONNECT AT ALL. It is password protected and would redirect you to their site to enter their code, but the connection was so slow, it would time out before it could finish its redirect! * TV channels were fuzzy - annnoying but we made do. So, not terrible, but certainly far from great. It was clean. And staff was not unfriendly. That’s what you get.

When we arrived, the sheets on the bed were dirty with cigarette ashes. The fold out couch for the kids was broken - wouldnt' even fold out properly. Dead roaches in the bathroom floor. Ice machine broken. Elevator out of order. Would not recommend this hotel.

Clean, convenient to the University and very friendly staff. Would definitely stay here again.

every things is ok, strong bleach smell from the blanket sheet.

Pay for hotel online upon arrival was charged an additional $23.00 pet charge. This not disclosed online.

Stayed up there for a softball tournament. Stayed 2 days. Very quiet, nice, clean rooms. Breakfast was nice, literally next to the cracker barrel if you prefer a full breakfast. Staff was super nice and friendly. Will definitely stay again for the next tournament.

We were mid ways of our eight and a half hour destination, and this hotel was not off the beaten path, very easy to find. Check in was quick and easy. Staff was very friendly.

Hotel was renovated but still clearly aged. The first room we were checked into smelled of old cigarette smoke and the bed was way off being level. Immediately complained: staff was very apologetic and accomodating, and we were put into a different room. Bed was ok, pillows were 5 inches thick and super hard... difficult to really get comfortable. And the bedding and pillows smelled of old cigarette smoke. Next day we independently reported feeling like there were little "creepy crawlies" on our faces during the night. No bites that we've found... Breakfast was very basic and we opted out to go to a fast food restaurant instead. We won't be staying there again!!!!!!!!!

This hotel is old and had a smell to it when you walk into the lobby it smells old. No pool, the pool had beed filled in with concrete.

4700 Doris Pate Drive Tuscaloosa AL

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and ...
  • Free parking
  • Laundry facilities

Centerstone Inn Tuscaloosa is located 2.3 mi (3.8 km) from Tuscaloosa Veterans Affairs Medical Center and within a 10-minute drive of Veterans Memorial Park. This 57-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Start your day off right with a free continental breakfast, served each morning from 5 AM to 9:30 AM.


Rooms

Guests can expect to find free WiFi and 32-inch a flat-screen TV with satellite channels. The bathroom offers hair dryers and free toiletries. Other standard amenities include a refrigerator, a microwave, and a coffee maker.


Property features

Guests of Centerstone Inn Tuscaloosa enjoy free WiFi in public areas, coffee in a common area, and a computer station. Free parking is included with your stay. The 24-hour front desk has staff always at the ready. Additional amenities include laundry facilities and a TV in a common area.

Room options

Suite, 1 King Bed

King 1 | Sleeps 5

Two Double Bed Non Smoking

Full 2 | Sleeps 4

Two Room Suite with 1 Queen bed

Queen 1 | Sleeps 5

Guest reviews for Centerstone Inn Tuscaloosa

Everyone (13) Couples (1) Family (4)
2
Everyone

By on May 7, 2019

Review comment responded on May 9, 2019

Sorry we did not meet your expectation. Please give us another try. I promise to make is better!!! Huey

1
Families Families

Poor, inconsiderate manage of property. Has a history of shafting the customer.

By , from Ohio on May 5, 2019

Review comment responded on May 9, 2019

Sorry we did not meet your expectation. Please give us another try. I promise to make is better!!! Huey

3
Everyone

We arrived late at night but the staff was friendly and checked us in quickly. Other than having a clean bed, I’m not confident about anything else being clean. We only needed to stay there for the night and it was a cheap booking. I wouldn’t stay there any longer than that.

By on Dec 23, 2018

Review comment responded on Dec 28, 2018

Thanks alot! Huey

3
Everyone

We booked a queen suite through Orbitz for two nights. Upon arriving at hotel we were given a double room. It appears Orbitz used Expedia to make the reservation which did not include mentioning a queen suite to the Centerstone Inn. Although no Queen suites were available due to U of A Homecoming, Hotel Manager Huey went out of his way to make sure we got a room that worked for us. He clearly has an interest in making sure that his guests are happy.

By on Oct 18, 2018

Review comment responded on Dec 13, 2018

Thanks! for your kind

3
Everyone

Friendly staff, clean hotel, nice breakfast. Only suggestion would be to replace mattresses. Our mattress had a slight dip in the middle so we were rolling into one another. :)

By , from Macon, GA on Oct 17, 2018

Review comment responded on Oct 17, 2018

Cindy, we have new ones coming- even today, extra security with brand new locks being addedd. thnaks for input Huey

4

excellent staff

Everyone

Huey is a great manager and has developed a strong staff. Huey's people skills and attention to customers is excellent.

By , from NC on Jun 30, 2018

4
Everyone

Hotel Computer not working. ☹️ Breakfast could use more fruit besides red apples and some bagels. Cream cheese was available, but no bagels. ( just small ones would be great)

By on Jun 25, 2018

Review comment responded on Jul 27, 2018

Thanks!

3
Everyone

The hotel was clean but a little tired. The breakfast was good.

By on Mar 5, 2018

Review comment responded on Apr 17, 2018

Thanks! come back to see us!! Huey

2

not all it appears to be b

Everyone

Previous reviews made it seem like this was a good choice for a one night stay. And it was okay, but no better than okay. * The one and only luggage cart was barely functional and held together with zip ties. * If you sit on the foot of the bed, the head comes flying up. (And not because of extreme weight, I’m 150lbs.) * Uncomfortable mattresses with only two pillows per bed. * The air conditioning unit was placed directly under the window, so the wind from it would flap the curtain around not very loudly, but still annoyingly. * The chairs at the table were so wobbly I was afraid they’d break. Just needs to be tightened, but shows a lack of maintenance effort. * WIFI WAS SO SLOW I COULDNT EVEN GET IT TO CONNECT AT ALL. It is password protected and would redirect you to their site to enter their code, but the connection was so slow, it would time out before it could finish its redirect! * TV channels were fuzzy - annnoying but we made do. So, not terrible, but certainly far from great. It was clean. And staff was not unfriendly. That’s what you get.

By , from Ozark, MO on Feb 21, 2018

2

very disappointed -- not what was advertised!

Everyone

When we arrived, the sheets on the bed were dirty with cigarette ashes. The fold out couch for the kids was broken - wouldnt' even fold out properly. Dead roaches in the bathroom floor. Ice machine broken. Elevator out of order. Would not recommend this hotel.

By , from Georgia on Nov 20, 2017

Review comment responded on Nov 22, 2017

I’m sorry you didn’t have a great experience. I would have hoped that our quick response to all of you issues would have turned your experience around. We are completly non-smoking property so when you reported the marks on your sheets we quickly replaced them. Upon further inspection it was not ashes but a permanent marker stain. Also, when I personally inspected the fold out that one of the screws had been knocked out and once I replaced it the bed fit for use. I can not attest to the bugs because it was unreported. I’m sorry that you were affected by elevator and ice machine but those items have been repaired.