had a great time
We have been to the Palms twice. Both times it has been an awesome place to stay. The staff are so friendly and accommodating. It is very clean and you see sweet little geckos from time to time which is awesome. The pool has an adult area and the swim up bar is so nice with a great choice of drink and food options. Very close to the beach as well.
Amazing place!
We loved everything about the Palms! The grounds are beautiful… especially the pool area with the infinity pool. We loved the free buffet breakfast every day and enjoyed high-quality, delicious dinners at your several restaurants m. We also appreciated the staff’s diligence when it came to enforcing masks and hand sanitizing. My only complaint is the Wi-Fi around the pool area/other public areas was not great… But in the hotel room itself it was fine. Loved the cucumber punch and shortbread cookies upon arrival… lovely touch. Would highly recommend recommend!!!!
Such a great property, awesome staff, food was great, swim up bar was the best, and the concierge was a big help. I didn’t see any recycling and the WiFi was spotty and slow in and around the property… so I rated them low there. Everything else was spot on. I would love to go back.
The beach
Of course the beach has amazingly soft, white and fine sand with clear turquoise waters as everywhere in Turks and Caicos (I assume), but the Palms is an amazing place to stay. The pool is immense (all the parts of the pool are connected) and the beach is so close it's easy to go back and forth. Everything is a little expensive (it's hard to get an entree or even a drink for under $20), but that seems to be par-for-the-course for Turks and Caicos. Service is excellent, though everyone is looking for a couple bucks tip, once you do tip everyone goes the extra mile and is happy to help. And they really will go the extra mile from the small (like laying out towels, water, and getting your chairs ready) to the big (helping you setup activities and excursions). The biggest example of the service was that my son had a painful allergic reaction in the middle of the night (first time) that was keeping him up and crying, when all the stores and shops that I could see were closed on the island. The security staff unlocked the boutique and grabbed Benadryl for us - truly above and beyond - and made a hellish night much better (we got sleep). Rooms are well appointed (our 1-bedroom suite had a full oven, burners, dish washer, washer and dryer) and quite luxuriously furnished.
The Palms was everything we hoped for and more. The staff, the pool, the beach - it was lovely and a perfect spot to visit T&C
Staff SO friendly and helpful. Top notch. Rooms spacious and luxurious. Breakfast a lovely touch.
A friend recommended The Palms to me based on their past trips to Turks and Caicos. Unfortunately, the service level and food quality must have dramatically deteriorated. We were visiting to celebrate a 50th birthday. The hotel is was unresponsive to all requests for help in making the celebration memorable. The food quality is amongst the poorest we ever experienced at “high-end” resort. Avoid at all cost.
The Palms Turks and Caicos places you next to Providenciales Beaches and within a 5-minute walk of other popular sights like Grace Bay Beach. This 5-star resort has 166 guestrooms and offers conveniences like 2 restaurants, a full-service spa, and an outdoor pool.
Start your day off right with a free continental breakfast, served each morning from 7:30 AM to 10:00 AM. This resort is home to 2 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe.
LED TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other amenities include balconies or patios, microwaves, and coffee makers.
At The Palms Turks and Caicos, guests enjoy a full-service spa, an outdoor pool, and a children's pool. Free valet parking is included with your stay. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, securing valuables, and concierge services. Other amenities at this beach resort include a gym, a sauna, and free WiFi in public areas.
had a great time
Thank you for your 5 out of 5 rating.
We have been to the Palms twice. Both times it has been an awesome place to stay. The staff are so friendly and accommodating. It is very clean and you see sweet little geckos from time to time which is awesome. The pool has an adult area and the swim up bar is so nice with a great choice of drink and food options. Very close to the beach as well.
Thank you for your awesome review and coming to stay at The Palms for a second time. The housekeeping staff does work very hard to keep the property very clean.
Amazing place!
Thank you for your amazing review.
Thank you for your review. Please return for another great time real soon.