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Wow what a fabulous hotel very lucky to be in a suite on the 5th floor for our anniversary very central able to walk everywhere in the centre of Turin greeted on arrival cases taken for us and checked in in no time the room was outstanding lounge dining room two toilets a very large bath and shower fabulous bedroom and dressing room all with mod cons very clean and well looked after Restaurant was ok not a great choice but very large potions and well cooked Nice bar and lounge area’s very modern and service very good great array of drinks We would be very happy to return
My brother and I stayed two nights here in July, 2019. There was a mixup with the room - as we requested 2 twin beds and they gave us a double. They did move us to a room w/ two beds but only after threatening to charge us €50 and make us wait an hour. Then they decided to just let us have the room with no fee or wait so....good job I guess?? There was one nice, helpful worker at the front desk. Otherwise the employees seemed annoyed by our presence and were a bit rude and dismissive. It could be that we are Americans and were obviously tourists. Also, the hotel seems to have a large business clientele so perhaps that’s why we were treated as second-class customers. I guess we were ruining their ambiance or whatever for their corporate travelers. The room was ok. Very nice bathroom and plenty of space but HOT. The AC did not work well at all. I’ve seen other reviews talking about this so I’m assuming it’s a real issue there for them. So, I would not recommend staying here....but if you do, make sure it’s not in the summer. You’ll bake in your room. In the end, I recommend going somewhere else. Especially considering the prices they charge - there’s much better out there.
This hotel is in a great location it is right next to the main shopping area. You can walk easily to all the shops, restaurants and bars. Large spacious bedroom with super comfy bed and pillows. Bathroom was also large in size with ample toiletries if you need them. The only downside was the shower it could do with a new shower head. The staff were all polite and helpful. I don’t really know why this hotel has such terrible reviews. Yes it’s definitely not up to the standard of some 5* star hotels but I would stay here again for sure.
My wife and I booked this specific hotel as we had seen offers for a luxury hotel in Turin with spa and pool facilities. We needed a get-away with our children (ages 13 and 12) for a weekend. The hotel was advertised as having a pool, hot-tub, sauna and hammam, as well as modern fitness facilities. What we found was anything, but the services advertised. Upon entry to the spa a very rude service assistant refused to allow our children to use the facility. When asked for a reason, we were given a ridiculous excuse that the pool area was kept at warm temperatures that were unsafe for children. The pool itself was small, filthy and without basic amenities. There was no hot-tub and the pool itself was kept at room temperature (hardly a temperature unsafe for children). There was a fee to use a spa towel and while we were there, no towels were available. The fitness facilities were old, unhygienic and in poor repair (the sole elliptical machine had one arm loose and rust caked all over the handles. When I wiped the handle down before use, the paper towel came away dark red and black). Hotel rooms and lobby were much better, but - for the price - lacking in luxury. Rooms were extremely small with little room to maneuver or to relax. Getting to our room required the use of two separate elevators, a walkway and lengthy corridor to traverse. In the end, my wife and I regretted the decision to stay in this hotel precisely because we had booked to use the spa facilities and to relax. Instead we received poor services, bogus justifications for inexcusable hotel policies and sub-standard facilities. Every time we wanted to use a hotel amenity, we had to leave our children behind. It defeated the purpose of the trip. Stay away if you want a decent hotel with any semblance of luxury or client/customer service orientation.
It isn’t that the staff weren’t pleasant and competent. they were. It isn’t that the rooms ( suites) aren’t large. They were. It isn’t that the hotel wasn’t clean. It was. Those were the good parts. The hotel is situated away from the central area most tourists want to be. You are not going to walk to the churches, museums and shopping. It is a residential area. Just not a convenient location. If you insist on staying there, walk over a block or two and you will find some decent local restaurants. Parking at the hotel was about 35 euros a night. The hotel is very dark inside and I found it dreary and depressing.
Had a 4 night stay there in a junior suite when we recently visited Turin for the first time. Located on a quiet road yet close to all the main attractions and main streets with a great choice of restaurants and cafes. The hotel were extremely helpful in recommending restaurants and making reservations for us. Their recommendations were spot on. The staff were very helpful throughout our stay. We’d have no hesitation in returning there if returning to Turin which is a great city to visit.
This hotel is not a 5 star hotel. The gym is small, disgusting and with very little equipment and not cared for. They have no irons in the rooms and what seems only one in the whole hotel, so book well in advance if you need to iron a shirt. Staff are not helpful at all. Rooms are neat and tidy though. Very little tv channels. Restaurant is serviceable but not great. These are the things I would expect from a 3 star hotel which is exactly what it feels like. Well below par and would not recommend
Booked a 5 night stay here and we are still here whilst I write this review. On arrival all seemed ok and the gentleman at front desk was great at check in. We got to our room which is on the 5th floor and was a really good family suite. So far so good! Then the air conditioning system is ridiculous it’s like sleeping in a sauna!! No lie. We have complained everyday and it’s reached a point that I actually won’t to leave as the nights are so hot!!! After sightseeing all day it would be nice to come back to a room that was cool however it’s the opposite. Breakfast was disappointing and you need to wait for tables as the dining room is to small to accommodate all guests. Breakfast in Italy is nothing special and so I don’t expect much else although it would be nice to have options for this. Also if you have kids don’t expect to be able to use the pool as it’s for 15 years and up. Most hotels at this level allow younger kids for an hour or two per day and this would have been acceptable. But not to be able to use it at all is not acceptable. We came back tonight from the Juventus game and had a booking at the restaurant. We arrived and was seated to a table that was not full set up. We then waited for menus and a drinks order. Not one turned up!!!! 15 minutes in and still nothing and to make make things worse a table of 4 walks in and is seated, given menus and also drinks!!! Eventually the kids were hungry and we decided to leave telling the head waiter that we were unhappy and that we are going elsewhere. It’s a shame as these things give a hotel and restaurant a bad name. Management need to sort these silly mistakes as for a 5 start hotel not acceptable.
location is good but if you have a car it seems problem because in city center after 7 am traffic rules are different. hotel has 2 building and you are mixed too much. rooms are not big. Cleaning is good . For walking to city center can be good.
The hotel is stunning and in a great location. The spa area is really nice and the restaurant serves amazing food. A pianist plays in the evening which adds a lovely touch. We got engaged whilst staying here and the hotel treated us to a lovely platter to celebrate. Would definitely recommend staying. My favourite city and all time favourite hotel.
Located in Historic Centre, Allegroitalia Golden Palace is within a 10-minute walk of popular sights such as Galleria Sabauda and Piazza San Carlo. This 195-room, 5-star hotel has a restaurant, a full-service spa, and an indoor pool. It's connected to the airport in central Turin, and also a short walk from Galleria Civica d'Arte Moderna e Contemporanea (GAM) and Turin Royal Palace (Palazzo Reale).
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 10:30 AM.
A Smart TV comes with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and the bathroom offers a rainfall showerhead, a hair dryer, and free toiletries. Other standard amenities include a minibar, free newspapers, and a safe.
Allegroitalia Golden Palace features a full-service spa, an indoor pool, and a fitness center. Valet parking is EUR 35.00 per day if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for EUR 80 per room one-way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and concierge services. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and conference space.