Allegroitalia Golden Palace5.0 out of 5.0
Recent guest reviews
Although the interior of the hotel and the rooms were designed really well, a number of issues that make this hotel very frustrating. 1) check in / out is a slow process 2) check in not until 4pm. Hard to find mention of this on the hotel website or booking email (if it is mentioned anywhere!). I booked directly on the hotel website and they couldn’t find my booking 2hrs later when I arrived. 3) many rooms are in the 2nd building, where you have to catch a lift to the first floor, walk across to the other building and catch a 2nd lift - frustrating if you go in and out frequently. 4) view was a wall, looking down over a ledge covered with cigarette ends 5) Now this is the most frustrating part of the supposedly 5* hotel. You are provided with two thin pillows, and asked to pay €10 for an additional two decent pillows. I would expect a trick like this from a cheap, low quality hotel but definitely not a 5*. Guests should have a right to expect x4 decent pillows included in the price. Not sure who in the management team decided this was a good idea - but it certainly isn’t! Leaves a sour feeling of being ripped off. Otherwise, staff were friendly and as mentioned, the interior is top quality. Lovely shower!
I really liked this hotel. I stayed for five nights and felt warmly welcomed by the staff. They were helpful when I realised I’d forgotten my UK adaptor; one quibble on this front there was only one socket in the big bedroom. The bedroom was big with twin beds, two large comfy chairs and large desk. Unusually for some hotels there was a kettle with tea bags and coffee and decent sized mugs. They proclaimed a super mini bar and it certainly was; filled with all sorts of goodies including large bottle of fizz with accompanying ice bucket. There was also something called an intimacy kit (condoms). The bathroom had good sized bath (I’m a good sized person!) shower and bidet; slippers and again really good sized towelling dressing gown. All the bed linen and towels were pristine and clean. Towels replaced daily. The bed was turned down and curtains closed in the evening. Because of my conference working hours and my inclination to get out and about I didn’t eat in the restaurant. I did spend part of my last day in the ‘sitting room’ area as the weather was perfectly foul. The sofas were so comfortable I fell asleep. The canned background music in the public areas was a bit intrusive. However there was a pianist in the large reception space in the evening which was gentle and soothing. Why quirky? There are some large scale decorations that appear to be random. So for example large models of animal heads, a massive mirror standing on the floor with purplish frame. There are mirrors everywhere in the lift, on the way to the loo, and the whole of the back of the bathroom door. I looked out of my bedroom window and discovered these three huge golden statues; there must be some significance to them in Italian mythology perhaps, unexpected nevertheless. Finally, I won’t spoil the surprise but the feedback form was the best ever; written by someone with a quirky sense of humour. Possibly testing guests out to see if they read it!?!?
Unfortunately the hotel is pretty run down, has hidden costs and serves mediocre food. While in classicist hotels traces of usage might be appealing, they are a clear sign of missing investments in modern style hotels like this. Furthermore, the hotel charges 25 Euros for a simple SPA usage (maybe one can find this info somewhere in the fine prints, but who has time to read them or would expect something like this from a “luxury” hotel). Finally, the food served at the bar was mediocre, especially considering that we are in Piemont. All in all, a luxury hotel is something else.
Do NOT go here. A kind warning. I’m not going to go into more detail, but having traveling experience all over the world, this is the first time in my life when I had bed bugs bites all over me, which turned into an allergic reaction with severe itching, inflamed, red and blistered skin all over my face and arms, causing disruption of my sleep, inability to work and anxiety. What is the most disappointing fact is that I have faced total denial from the hotel management, demonstrating lack of care and lack of serious attitude towards their responsibilities and towards safety and wellbeing of their customers! Thus, this is for you, the traveller, to take into consideration while deciding to stay in that hotel.
I stayed at the Golden Palace for an overnight stay, thus upon entering my room I was surprised at the size and great quality of its furniture, large marble bathrooms with separate shower and bathbub and huge closet space. The bed was also excellent and the room experience was overall very good. As I had a short overnight stay I was not able to evaluate other services of the Hotel.
My stay in that hotel was very nice. The room was maintained tidy every day. I liked the bathroom equipment and the breakfasts. The main hall was designed in very luxurious manner. I had very short distance to the nearest metro station.
The hotel was well equipped and the rooms were spacious and well equipped. Unlike many Italian Hotels, the bathroom had enough room for me to shower at 6'3" without ducking or needing to swivel on a 5 cent piece! The facilities of the hotel were great, with the in house dining and bar both being reasonably priced should you wish to stay in for an evening rather than exploring the lovely city of Turin.
Good location, nice enough bedroom and bathroom which was very clean. Very good sound insulation - it is very quiet. But 5 * really? Our room was located in block 2 - a fair distance from reception - on the plus side it makes for a peaceful nights sleep but it is very drawn out exercise to exit the hotel. The restaurant was disappointing - service was okay but the quality and presentation of the food was average only. My first time in Turin - I'm not convinced this is the place for when I return to the city.
Very good welcome by friendly and helpful staff. High quality hotel with valet parking and very quick and efficient handling of luggage. Your car is entrusted to a valet The room is very large with a view of the restaurant. The soundproofing is average but the sound level remains very acceptable. The room is equipped with a large safe with easy access The wifi works very well without difficulties! The food is very good at very affordable prices and very good quality in a restaurant with very nice surroundings. The breakfast is high end with plenty of choice. Interesting address for one step or more!
Not sure how this is rated as a 5* hotel. Yes, it's clean, well located, friendly staff. However, the rooms (in block 2) are not overly large, the restaurant was not up to 5* levels - food was fine but expensive for what was served. Service, generally was okay - nothing special. Biggest complaint are the beds - rock hard and only one pillow. On the plus side the rates are reasonable. Oh and if you drive there don't get the hotel to park your car - £35.00 a night and the car park 100 yards away charges £17 for the day. To end on a positive the rooms have excellent sound proofing with little to no noise from rooms above or next door.
- Walking distance to Galleria Sabauda and Galleria Civica d'Arte Moderna e Contemporanea
- Free WiFi in rooms and public areas
- Onsite dining
Allegroitalia Golden Palace places you within a 15-minute stroll of popular sights such as Galleria Sabauda and Galleria Civica d'Arte Moderna e Contemporanea. This 195-room, 5-star hotel has a restaurant, a full-service spa, and free in-room WiFi. Located centrally in Historic Centre, it's also close to Turin Royal Palace and Mole Antonelliana.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 10:30 AM.
Allegroitalia Golden Palace's 195 rooms are soundproofed and provide minibars, free newspapers, and safes. Smart TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include phones and desks.
Guests staying at Allegroitalia Golden Palace enjoy access to a full-service spa, a fitness center, and a sauna. Valet parking is offered for EUR 35.00 per day. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, 8 meeting rooms, and conference space.
Reviews from Trip Advisor
65.0% of guests recommend this hotelTotal of 1006 reviews