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Le Palace Hotel

5.0 out of 5.0

Recent guest reviews

For the first time in my life, I will be a guest in a hotel with these dirty corridors, rooms and even reception salons and non-professional hotel staff. There are no services suitable for even three stars, the outdoor swimming pool is not suitable for swimming (children are wearing diapers), women swim in their clothes and there are no places A shower before going down to the swimming pool, eating its taste is not good, my advice is don't book at this hotel😡

The resort was probably one of the nicest in it's time but the lack of tourism in the country has shown on the upkeep. While it was well staffed and clean it shows it's age. Very large facility, great view of the sea but tiny beach. The large outdoor pool is nice, the indoor pool is unavailable. There is only one restaurant on the grounds and it's buffet. The food was fair. Wifi was hit or miss. Tennis courts have no nets.

It is in a resort like district ....a very large hotel by the sea ...but without a beach. location is rather isolated ...so the only reason you would like to be there if you have a conference or large meeting. Not for a family vacation or a romantic get away. A really long drive from the airport or the more interesting old/historic city center. It is classic, with large rooms and common facilities. Comfortable sleeping ...ok food/restaurants .... But really nothing else to do. In general staff are doing their best ...with room for improvement.

I attended an international 2-day conference in this hotel. The halls are large enough and well fit for this kind of events. I was attributed a spacious and clean room, comfortable with a stunning view on the Gulf of Tunis. The personnel is very efficient and helpful. The wifi in all places is great. On the down side you got food. Buffet breakfast is ok, rich and varied, but in Tunis you would expect some olive and olive oil among the numerous things in the buffet. Lunch was less than average and the soil during lunchtime was greasy and slippery for an unknown reason. As for the location, this hotel is quiet isolated like all tourist venues in Gammarth. To get in touch with local Tunisians you need to go to La Marsa (15 minutes by taxi), or to Carthage and Sidi Bousaid (30 minutes). Tunis capital is 45 minutes away.

The hotel was clean .. Stayed in one of their executive rooms with a nice view! Staff were nice and quick to answer my questions and requests. Con- the hotel is old for my taste! Needs a lot of renovation in the rooms. Furniture was so old.. The pool was real big and clean.. Staff on the pool were super nice!

Lots of security makes your staying not comfortable. The service is good but is not the best. Huge place where I lost my way to room couple of times. No swimming pool open in this period of time of the year although it's hot. At the morning this hotel become a crowded place. At night there is a small bar full of drunk locals.

I visited this hotel with my family it's nice hotel very nice has swimming pool very beautiful with excellent sea vue i recommend for family has very friendly staff it's allocated in very good place the rooms are very clean I passed very good moments never I forgot

I decided to eat outside the hotel even I had breakfasts & Dinners included in my reservation after visiting the restaurant near the lobby and got shocked with the low level of hygien. The hotel looks very old & unmaintained. I will never come back again.

This hotel seemed to be living in a bubble in the nineties. That was the decade it was built and nothing much has happened there since. The impact of time is obvious and you could tell the administration has not done much to renovate the hotel. Rooms are decent, but ask for the one that overlooks the sea as mine has a nice view if the car park and hotel entrance. Food is horrible. Your best strategy is not to eat there. If you are stuck there like we were. Then I strongly advise you go for a large dish of one spoon from each dish to taste and then decide on the dish you dislike the least. I am always amazes at how chefs do their best to ruin simple dishes they offer. They also do a lot of recycling. You are bound to see the grilled chicken pieces served for luck as chicken salad on the dinner menu. The tea tasted awful during breakfast. They serve a nice fruit called lime doux which I advice you give a try.

THE GOOD: I visited the hotel in march 2016 for a small three-day conference, which was also held at the hotel. We arrived at night and at first sight the hotel looked good: most of the reception staff spoke fluent English and French; there was a free and stable wifi network covering most of the hotel; the entrance hall had amazing marble floors, a indoor fountain and crystal chandeliers; the rooms and beds were large, the bathroom looked clean and there was a very large terrace with a view. Though we were tired, we decided to go out for a walk and realized the hotel was conveniently located right next to the beach and that it had a large swimming pool and gardens. We went back to the room and I commented with my colleague that the decoration seemed 20 years or so outdated, but we went to bed thinking we were in for a treat in a proper five star hotel. THE BAD: The next morning things started to look different: the drain on the bathtub didn't work and we had to call maintenance, the carpet in the room and on the room halls had huge mysterious stains of various colours, the hall near the room smelled always weird, the view from our room was actually to a fake-looking Egyptian temple. the gardens and much of the building seemed poorly maintained. Breakfast was also disappointing, as the pastries, crêpes, juices were nice (sometimes very nice) but not much else could be eaten with pleasure (and I am not picky at all). At lunch and dinner we realized the same applied: there was always a dish or two that tasted ok (I remember the humous, dish with rice and lamb and a nuts and raisins cake), but most of the food was terrible: salads, soups, grills, meat and fish stews, rice, potatos, pastas and desserts, even when they looked nice, tasted badly. The same view was expressed at all meals by virtually everyone present at my table. THE VERY BAD: More shockingly, I found a cockroach in the restaurant and three cockroaches (yes, three!) in our room's bathroom.

Complexe Cap Gammarth, BP 86 La Marsa

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Private beach

Le Palace Hotel places you within a few miles (5 km) of Museum Dar el-Annabi and North Africa American Cemetery and Memorial. This 291-room, 5-star hotel welcomes guests with 4 restaurants, a private beach, and an outdoor pool. Palais Ennejma Ezzahra is also close to this La Marsa hotel.


Dining

Enjoy dining at Le Cedre D Or, one of 4 onsite restaurants. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, breakfast is available for a fee.


Rooms

The 291 air-conditioned accommodations feature balconies and afford space to spread out with separate bedrooms. Guests can expect 32-inch LCD TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Minibars and safes are other standard amenities.


Property features

Le Palace Hotel features a private beach, an indoor pool, and an outdoor pool. There's free parking, as well as a free airport shuttle (available on request). The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach hotel include a children's pool, a fitness center, and a sauna.

Room options

Junior Suite

Twin 2 | Sleeps 2

Executive Double Room

Full 1 | Twin 2 | Sleeps 2

Suite (Ambassador)

Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

41% of guests recommend this hotel

Total of 105 reviews