KAHATSA' boutique hotel

3.0 star property
VIP Access

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Photo gallery for KAHATSA' boutique hotel

View from property
Deluxe Room | Premium bedding, in-room safe, iron/ironing board, free WiFi
Reception
Family Double Room | View from room
Family Double Room | Bathroom | Shower, hair dryer, bathrobes, towels

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Business services
  • Housekeeping

Explore the area

View in a map
Av. Coba Colonia Huracanes, Tulum, QROO, 77760
  • Place, Jaguar Park
    ‪11 min walk‬
  • Place, Cenote Calavera
    ‪4 min drive‬
  • Place, Hospital de Tulum
    ‪5 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪66 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Family Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Deluxe Room

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Tulum

Located in Tulum City Center, KAHATSA' boutique hotel is a leisurely stroll from sights such as Hunab Lifestyle Center and Jaguar Park. This 32-room, 3-star hotel welcomes guests with free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Jaguar Park - 11 min walk - 0.6 miles
  • Hunab Lifestyle Center - 11 min walk - 0.6 miles
  • Dos Aguas Park - 14 min walk - 0.8 miles
  • Cenote Calavera - 4 min drive - 1.6 miles
  • Hospital de Tulum - 5 min drive - 1.3 miles

Getting around

  • Tulum Intl. Airport (TQO) - 53 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪El Capitán - ‬1 min walk
  • ‪La Coqueta - ‬5 min walk
  • ‪Papaya Pizza & Co - ‬8 min walk
  • ‪La Pasadita - ‬3 min walk

About this property

KAHATSA' boutique hotel

KAHATSA' boutique hotel offers an outdoor pool, a rooftop terrace, and free WiFi in public areas. You can take advantage of free offsite parking, along with a beach shuttle. Helpful staff can provide concierge services and luggage storage. Additional amenities include a business center and a communal living room.
43-inch Smart TVs come with digital channels and Netflix, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and bathrobes. Other amenities include espresso makers, laptop-compatible safes, and wardrobes or closets.
Recreational amenities at the hotel include an outdoor pool.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Beach shuttle (surcharge)

Food and drink

  • Free local cuisine breakfast available daily 8:00 AM to 11:00 AM

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • In a nature reserve
  • Outdoor furniture
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • Elevator (84 inch wide door)

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water

More

  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 15

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Monday - Sunday (7:00 AM - 11:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

  • This property welcomes pets for free
  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a fire extinguisher
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 15
Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector and a fire extinguisher.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:00 PM.

Frequently asked questions

Is a free cancellation option available at KAHATSA' boutique hotel?

KAHATSA' boutique hotel provides free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at KAHATSA' boutique hotel?

As of Jun 16, 2026, prices found for a 1-night stay for 2 adults at KAHATSA' boutique hotel on Jun 22, 2026 start from $77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to KAHATSA' boutique hotel?

This hotel is situated in Tulum City Center within a short 14-minute walk of Jaguar Park and also 10 minutes on foot from Hunab Lifestyle Center. You'll also find Tulum Mayan Ruins and Tulum Beach within a short drive.

Is there parking available at KAHATSA' boutique hotel?

No, there isn't parking at the hotel but you'll find free parking.

Does KAHATSA' boutique hotel have a casino?

No, KAHATSA' boutique hotel doesn't have a casino.

Will I find an indoor pool at KAHATSA' boutique hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 10:00 PM.

What amenities will couples enjoy at KAHATSA' boutique hotel?

Amenities that appeal to couples at this hotel include in-room massages, premium bedding, and Netflix.

Does KAHATSA' boutique hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does KAHATSA' boutique hotel feature a restaurant that includes a breakfast menu?

KAHATSA' boutique hotel offers free breakfast (local cuisine) each morning though there is no restaurant.

Will KAHATSA' boutique hotel allow pets to stay free of charge?

Yes, pets stay free at KAHATSA' boutique hotel.

Does KAHATSA' boutique hotel have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from KAHATSA' boutique hotel?

The closest major airport to KAHATSA' boutique hotel is Tulum Intl. Airport (TQO), which is 25.8 mi away (53 minutes by car).

Are there rooms with balconies at KAHATSA' boutique hotel?

No, you won't find guestrooms with balconies at KAHATSA' boutique hotel.

KAHATSA' boutique hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 60 out of 89 reviews
Rating 8 - Good. 17 out of 89 reviews
Rating 6 - Okay. 8 out of 89 reviews
Rating 4 - Poor. 3 out of 89 reviews
Rating 2 - Terrible. 1 out of 89 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Riley

Liked: Cleanliness, staff & service
Clean room, kind staff, perfect location!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Audrey

Liked: Cleanliness, amenities, property conditions & facilities
Very cute and comfortable hotel in a great location. Staff was very helpful and the breakfast was a nice bonus!
Stayed 1 night in Jan 2026
Verified

8/10 Good

Rochelle

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. The staff was helpful and accommodated an early check in without advance notice. The hotel atmosphere is relaxing. Breakfast was tasty.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

geoffroy

Liked: Cleanliness, amenities, property conditions & facilities
Really great and charming atmosphère! I liked everything The only disappointment was a swimming pool, quite small and in the shades Staff was lovely and the breakfast very good For the price, you can go there!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Clean comfortable room. Pleasant and very efficient staff. I found everyone to be friendly. I would consider staying here again and would recommend it to others.
Stayed 6 nights in Feb 2026
Verified

8/10 Good

Jon

Liked: Cleanliness, staff & service, amenities
The room was nice and clean, however some of the towels/bath mat had seen better days - ripped. The staff were helpful and the breakfast provided a good start to the day.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Tracy

Clean, comfortable, basic room. Bathroom needed some maintenance but all in all it was fine. Location is fantastic
Stayed 10 nights in Jan 2026
Verified

10/10 Excellent

Duncan

Liked: Cleanliness, amenities, property conditions & facilities
We loved this hotel. The room was clean, spacious and quiet. The staff was very friendly helpful, and the location was perfect. Highly recommend. A+
Stayed 1 night in Jan 2026
Verified

8/10 Good

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small hotel, but still clean and modern. It’s great place to live if you plan to do excursions during the day, but still want a decent fresh room at night. The biggest down side was that the pool area gets shadow in the afternoon an evening.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Hector

Liked: Cleanliness, amenities, property conditions & facilities
Staff, clean rooms, decoration
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and gave me great options for sight seeing and food options. I will definitely come back to stay.
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

Matteo

Liked: Cleanliness, staff & service, property conditions & facilities
Superb hotel!
Stayed 1 night in Jan 2025
Verified

8/10 Good

Lil

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Clean and peaceful. Wonderful staff!
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

RACHID

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Raynoa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean, comfortable and the staff was very friendly and attentive. The location was perfect, was safe and walkable to many restaurants and shops and supermarket across the street. Street parking was always available.
Stayed 4 nights in Dec 2024
Verified

8/10 Good

Vianney

Liked: Cleanliness, staff & service, amenities
This hotel was nice, room was clean and inviting. Sadly, due to heavy rain, you could smell the mold or something that wasn't very nice. But that was in the open area as the corridors had no window/wall to one side. The breakfast was nice, fruits, eggs with ham or chorizo or vegetable (or all in one), bread (and you could get more if you ask), coffee, tea or water. The location is close to both the public beaches and the ruins. We had a van, and although we had to park public, nothing happened to it, so I would say it is a calm area. The personnel was very friendly and helpful.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Great location to see the sights. My only complaint would be the hotel is located on a busy road with lots of noise. The hotel is clean and well maintained.
Stayed 1 night in Nov 2024
Verified

8/10 Good

Mackenzie

Liked: Cleanliness, staff & service, property conditions & facilities
Property felt safe and secure. Staff were very friendly and helpful. Wifi was bad and breakfast could have included some various condiments, but was otherwise decent for an included deal.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

My stay was great! My room was ready early. Staff was very friendly and accommodating, I forgot a charger and they were more than happy to assist. Room was very cute and the diffuser was on when I walked in. Very relaxing. Breakfast is included which is great! Hotel is also across the street from a supermarket and close to a lot of souvenir shops and restaurants.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Anand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a hidden gem in Tulum. Excellent staff. Zen vibes. Every detail with an artistic touch. Great water pressure. Very clean. Very safe part of town. Next to Supermarket! The best bang for the buck in Tulum.
Stayed 1 night in Jul 2024
Verified

4/10 Poor

Caitlin

The hotel itself in terms of the lobby, pool and breakfast area is fine especially for a short term stay. The issue was our room. We were given room #3 on the ground floor. No windows in the room and the bathroom smelled like sewer. The bathroom had one tiny window and when we opened it we were hit was an even worse overwhelming smell of sewage. It looked like there was a pipe emptying there and brown water, likely sewage, everywhere. Truly disgusting. Thankfully we were there for only one night but if you do book this hotel for any amount of time, avoid this room at all costs.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Robert

Liked: Cleanliness, room comfort

Kahatsa

No phone in room, no ice machine.Staff was very helpful. Good breakfast included. Special taxi rate if they call for you. Rooftop pool was very nice. Great location. Cleaning staff excellent! WhatsApp # is useful.
Stayed 5 nights in Feb 2025
Verified

6/10 Okay

Estela Uribe

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Nice Hotel - but not our kind of “Namaste”!

This is a nice hotel- hard to see the entrance from the street - even the taxi driver was not sure of its location. I have VERY mixed feelings about this hotel. It looked Very clean but two things that stood out - the fitted bed sheet was stained with what looked to be blood (apparently the wash didn’t take it out) and the electric kettle was quite rusted inside. The staff was apologetic for the dirty sheet and we were given another room (it had two full beds and not the king that we had in the other room). I forgot to mention the rust issue but I hope they get this feedback and look into it.
Stayed 1 night in Feb 2025