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Recent guest reviews

The best part of this hotel is it had a friendly staff.It took nearly 30 minutes to get checked in.I had to wait a second time for nearly 20 minutes because there was no place to park.I get up there to talk to a staff member about parking he says"you can park on the street in a meter location free since its the weekend or you can pay $10.00 to park across the street".I guess thats the scam of the day for concert goers.I get to my room, and the carpet is stained.Ill be honest this can continue with complaints but why no one will change it.

The property was fine.

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Near most things

Customer service desk was nice & friendly. However the room was unclean and had towels on the floor next to the toilet. The decor was undated and lack luxury for the price you pay per night. The only cool thing about the hotel was the lobby and the view of downtown.

Kind to us and to our baby or grand-dog. He’s goes everywhere with us. Thank You for accepting him, Ruger says Thank You

The bar was great and great food. Kind and freindly staff

I have stayed in this Holiday Inn several times. The beds are comfortable and the location downtown is excellent. It’s accessible to the downtown clubs & restaurants as well as the airport and Ascension St John’s hospital. All are 5-10 minutes away by car.

The hotel had different events going on and 1 working elevator. It was a pain to get to and from the room. The pool was also pretty gross. Our AC in our room didn’t work properly either. It was so hot.

I stayed here for work. Andrea at the front desk was amazing and friendly. She would greet me by name every evening when I cam back from work. The location of the hotel is in downtown with a view of beautiful churches if you are in the front side of the building. Within a few blocks you have lots of restaurants, breweries, and shops.

Parking garage was closed and was told to park on the street. 100% unsatisfactory.

Pool was the purpose we chose the hotel. It was closed for maintenance. Room was not very clean specifically the bathroom. Dirty washcloth hanging on the shower and private hairs on the floor.

W 7th Street Tulsa OK

Hotel highlights

  • Free WiFi in rooms (speed: 25+ Mbps) and in public areas
  • Onsite dining
  • Indoor pool and outdoor pool
  • 24-hour fitness center

Located in Downtown Tulsa, 17 West Hotel, Ascend Hotel Collection is next to Tulsa Geoscience Center and Cathedral of the Holy Family in Tulsa. This 220-room, 3-star hotel has a restaurant along with conveniences like an outdoor pool and an indoor pool.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. Start your day off with cooked-to-order breakfast, available for a fee.


Rooms

Guests can expect to find free WiFi and flat-screen TVs with cable channels. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, free local calls, and ironing boards.


Property features

17 West Hotel, Ascend Hotel Collection features an indoor pool, an outdoor pool, and a 24-hour gym. Self parking is available for USD 10 per night. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and concierge services. Additional amenities include free WiFi in public areas, a conference center, and a 24-hour business center.

Room options

Suite, 1 King Bed, Non Smoking (Upgrade)

1 King Bed | Sleeps 2

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

1 Queen Bed | Sleeps 2

Standard Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Suite, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for 17 West Hotel, Ascend Hotel Collection

Everyone (23) Couples (8) Business (1) Family (9) Friends (1)
2
Partner Couples

The best part of this hotel is it had a friendly staff.It took nearly 30 minutes to get checked in.I had to wait a second time for nearly 20 minutes because there was no place to park.I get up there to talk to a staff member about parking he says"you can park on the street in a meter location free since its the weekend or you can pay $10.00 to park across the street".I guess thats the scam of the day for concert goers.I get to my room, and the carpet is stained.Ill be honest this can continue with complaints but why no one will change it.

By on May 4, 2022

Review comment responded on May 4, 2022

Hello Mr.Micheal I am so sorry that we did not meet your expectations and I would like to express a deep Apology. We do care and we are the process to make the adequate Changes and hope you return in the Future to see the Changes and how lovely our parking Garage turned out.

1
Partner Couples

The property was fine.

By on May 3, 2022

Review comment responded on May 3, 2022

Thank you for your review.

4
Business Business

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By on Apr 25, 2022

Review comment responded on Apr 25, 2022

Scott, Thank you for taking a moment to provide us with a rating regarding your stay. We appreciate your feedback.

4
Partner Couples

Near most things

By on Feb 20, 2022

Review comment responded on Feb 25, 2022

Dwayne, Thank you for taking time to share information about your stay! We appreciate it when our guests provide us with feedback about their time with us! We hope to see you again soon! Regards Brent Parker General Manager 17 West Hotel, Ascend Collection

1
Partner Couples

Customer service desk was nice & friendly. However the room was unclean and had towels on the floor next to the toilet. The decor was undated and lack luxury for the price you pay per night. The only cool thing about the hotel was the lobby and the view of downtown.

By on Feb 6, 2022

Review comment responded on Feb 6, 2022

Michelle, I apologize for the cleanliness challenges you experienced during your stay with us! I have shared your comments with our housekeeping manager for follow up. Regards Brent Parker General Manager

5
Partner Couples

Kind to us and to our baby or grand-dog. He’s goes everywhere with us. Thank You for accepting him, Ruger says Thank You

By on Feb 4, 2022

Review comment responded on Feb 6, 2022

Ryan, Thank you for taking a moment to share your experience with us about your stay at 17 West Hotel! We understand how important "fur babies" are!! Hope to see you again soon! Brent Parker General Manager

2
Everyone

By on Jul 7, 2021

Review comment responded on Jul 21, 2021

Thank you, Anonymous!

3
Everyone

By on Jun 20, 2021

Review comment responded on Jun 21, 2021

Thank you for choosing to stay at Holiday Inn Tulsa City Center. We appreciate your feebback.

5
Business Business

The bar was great and great food. Kind and freindly staff

By on Mar 3, 2021

Review comment responded on Mar 3, 2021

Thank you for the positive review of the Boulder Grill! We hope to see you again soon.

5
Family Business Business

I have stayed in this Holiday Inn several times. The beds are comfortable and the location downtown is excellent. It’s accessible to the downtown clubs & restaurants as well as the airport and Ascension St John’s hospital. All are 5-10 minutes away by car.

By , from Kansas on Dec 23, 2020

Review comment responded on Dec 25, 2020

Thank you for taking the time to tell us about your experience at Holiday Inn TULSA CITY CENTER. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

17 West Hotel, Ascend Hotel Collection

17 W 7th Street, Tulsa, OK 74119
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