From start to finish, communication with our host, Lisa, was smooth. Arrival into her comfortable condo was easy, and we were welcomed with a nice note and basket of snacks and bottled water. She also has a binder on the counter, with suggestions for local dining, shopping and recommended hikes (we go to Sabino Canyon each year, and the condo is only 10 mins away). Note, too, for an easy family hike that the Ventana Trailhead has an entrance at the complex. We've been traveling to Tucson for years and have family in the area, so we had some of our favorites, too. I like having the gym so close by and made use of the treadmill on three mornings. Bedding and towels were fresh and the kitchen was stocked with items we could use. We supplemented with a store run, as we usually do, for breakfast items, etc.