Definitely need a humidifier. Is was so humid that the wallpaper was coming off the walls. It was also stinky. For the price I paid I did not expect a run down “motel.” Quality Inn should be embarrassed by this property.
Decent stay during busy time.
N/A
My daughter and I loved the motel, staff were always smiling and that tells me alot , my daughter favorite was the pool and vending machines lol, the bathroom in the room could have been bigger but becides that , definitely worth going back to
Couldn’t believe there was no bar soap in the room for washing hands. Not enough shampoo/cream rinse. Bathroom floor corners need to be washed. Breakfast could use more variety. Hot tub was nice. Bed was comfortable. Could hear people snoring in the room next door.
Ac didn't work in our room. We ended up sweating all night
DO NOT STAY AT THIS PROPERTY!!! Dirty!!!! Especially with COVID. Staff not wearing masks either. Upon getting to our room, the toilet was full of feces and sand. And the toilet was broken and would not flush. There was a vacuum left right outside our room so obviously the housekeeper did not finish cleaning it. We went to the front desk to exchange rooms and was told the property was sold out. Front desk called around for a replacement room and there were no other rooms in town in our price range. I personally fixed the toilet myself and then flushed the mess that was in it. We decided to stick it out because we were told the night would be comped and we really had no other choice that late at night unless we wanted to sleep in our car. Upon tucking in our children, we notice fresh blood on their comforter. We went down to show the front desk and they said both our nights would be comped since we had a two night stay. We were given a replacement comforter and while we walked back to our room, we noticed it also had a laundered bloodstain on it. The whole hotel and especially in the hallways smelled like smoke even though every room was labeled a non-smoking room. You do have lower expectations for a quality inn but if you’re charging your customers $200 plus per night, you better deliver.
The property was conveniently located near the West Arm of the Grand Traverse Bay only a short walk from the water and near several restaurants. The property was pet friendly and had the basics. Most nights were affordable, but we paid a steep premium for July 4th evening.
Room was great Staff was friendly and helpful. Will definitely book here again.
This property is less than par. No breakfast or pool due to COVID-19, but that’s not totally their fault. The rooms were clean, but the walls are paper thin. We could hear EVERYTHING the room next to us was doing and lots of noise from outside and traffic. We were woken up by 8am-9am everyday due to noise. I got locked in the bathroom, as the door wouldn’t open from the inside. Fortunately, my husband was there to let me out. The water from the shower changes temperature at the drop of a hat—scolding you freezing. Overall, I probably wouldn’t come back. We should have spent the extra money and got something a little better.
The manager Daniel was absolutely amazing!! He helped us with everything. Very nice little hotel
The staff was friendly, the rooms were clean, and the noise level was low. The breakfast was less than desirable but wasn't to bad.
Quality Inn places you next to Lake Michigan and Grand Traverse Bay. This 93-room hotel has indoor private spa tubs along with free in-room WiFi and free self parking.
Quality Inn's 93 rooms provide indoor private spa tubs, microwaves, and refrigerators. Flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other amenities include coffee makers, free newspapers, and free local calls.
Guests of Quality Inn enjoy a spa tub, free WiFi in public areas, and a business center. If you decide to drive, there's free parking. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include coffee/tea in a common area, a computer station, and a vending machine.
Definitely need a humidifier. Is was so humid that the wallpaper was coming off the walls. It was also stinky. For the price I paid I did not expect a run down “motel.” Quality Inn should be embarrassed by this property.
Decent stay during busy time.
N/A
My daughter and I loved the motel, staff were always smiling and that tells me alot , my daughter favorite was the pool and vending machines lol, the bathroom in the room could have been bigger but becides that , definitely worth going back to
Couldn’t believe there was no bar soap in the room for washing hands. Not enough shampoo/cream rinse. Bathroom floor corners need to be washed. Breakfast could use more variety. Hot tub was nice. Bed was comfortable. Could hear people snoring in the room next door.
