The pool and jacuzzi was at a good temperature and the area was clean.
The staff was wonderful. However, we paid over 200.00 for the room, and we couldn’t shower because the shower head was rusted. In the morning we were unable to get coffee/breakfast because there was an issue with the electric in the kitchen. Anything with a plug could not be utilized. The area around the hotel was lackluster at best. A lot of money for this type of room.
easy access to downtown, and beach.
Definitely need a humidifier. Is was so humid that the wallpaper was coming off the walls. It was also stinky. For the price I paid I did not expect a run down “motel.” Quality Inn should be embarrassed by this property.
Decent stay during busy time.
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My daughter and I loved the motel, staff were always smiling and that tells me alot , my daughter favorite was the pool and vending machines lol, the bathroom in the room could have been bigger but becides that , definitely worth going back to
Couldn’t believe there was no bar soap in the room for washing hands. Not enough shampoo/cream rinse. Bathroom floor corners need to be washed. Breakfast could use more variety. Hot tub was nice. Bed was comfortable. Could hear people snoring in the room next door.
Ac didn't work in our room. We ended up sweating all night
DO NOT STAY AT THIS PROPERTY!!! Dirty!!!! Especially with COVID. Staff not wearing masks either. Upon getting to our room, the toilet was full of feces and sand. And the toilet was broken and would not flush. There was a vacuum left right outside our room so obviously the housekeeper did not finish cleaning it. We went to the front desk to exchange rooms and was told the property was sold out. Front desk called around for a replacement room and there were no other rooms in town in our price range. I personally fixed the toilet myself and then flushed the mess that was in it. We decided to stick it out because we were told the night would be comped and we really had no other choice that late at night unless we wanted to sleep in our car. Upon tucking in our children, we notice fresh blood on their comforter. We went down to show the front desk and they said both our nights would be comped since we had a two night stay. We were given a replacement comforter and while we walked back to our room, we noticed it also had a laundered bloodstain on it. The whole hotel and especially in the hallways smelled like smoke even though every room was labeled a non-smoking room. You do have lower expectations for a quality inn but if you’re charging your customers $200 plus per night, you better deliver.
The property was conveniently located near the West Arm of the Grand Traverse Bay only a short walk from the water and near several restaurants. The property was pet friendly and had the basics. Most nights were affordable, but we paid a steep premium for July 4th evening.
Room was great Staff was friendly and helpful. Will definitely book here again.
Quality Inn places you next to Traverse City State Park and Lake Michigan. This 93-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.
Free buffet breakfast is included with your stay and awaits you each morning from 6:00 AM to 10:00 AM.
Flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
Guests of Quality Inn enjoy free WiFi in public areas, a spa tub, and a business center. If you decide to drive, there's free parking. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include coffee/tea in a common area, a computer station, and a vending machine.
The pool and jacuzzi was at a good temperature and the area was clean.
The staff was wonderful. However, we paid over 200.00 for the room, and we couldn’t shower because the shower head was rusted. In the morning we were unable to get coffee/breakfast because there was an issue with the electric in the kitchen. Anything with a plug could not be utilized. The area around the hotel was lackluster at best. A lot of money for this type of room.
easy access to downtown, and beach.
Definitely need a humidifier. Is was so humid that the wallpaper was coming off the walls. It was also stinky. For the price I paid I did not expect a run down “motel.” Quality Inn should be embarrassed by this property.
Decent stay during busy time.
N/A
My daughter and I loved the motel, staff were always smiling and that tells me alot , my daughter favorite was the pool and vending machines lol, the bathroom in the room could have been bigger but becides that , definitely worth going back to
