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The Palmer Collective

4.0 star property

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Photo gallery for The Palmer Collective

Breakfast, lunch and dinner served
Outdoor pool, open 6:00 AM to 10:00 PM, sun loungers
Exterior
Reception
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
12 14 Palmer Street, South Townsville, QLD, 4810
  • Place, Maritime Museum of Townsville
    ‪3 min walk‬
  • Place, The Strand Beach
    ‪11 min walk‬
  • Place, Magnetic Island Ferry Terminal
    ‪11 min walk‬
  • Airport, Townsville, QLD (TSV)
    ‪11 min drive‬

Room options

View all photos for Deluxe Queen Room

Pillowtop beds, in-room safe, desk, blackout drapes

Deluxe Queen Room

  • Sleeps 2

View all photos for Deluxe King Room

Pillowtop beds, in-room safe, desk, blackout drapes

Deluxe King Room

  • Sleeps 2

View all photos for Deluxe King Room

Deluxe King Room | Pillowtop beds, in-room safe, desk, blackout drapes

Deluxe King Room

9.0 out of 10
Wonderful
(39 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Queen Room

Deluxe Queen Room | Pillowtop beds, in-room safe, desk, blackout drapes

Deluxe Queen Room

9.0 out of 10
Wonderful
(80 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen & Single Room

Shower, free toiletries, hair dryer, towels

Queen & Single Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

About the neighborhood

Townsville

Located in South Townsville within a 5-minute walk of Maritime Museum of Townsville, The Palmer Collective is within a 15-minute stroll of Perc Tucker Regional Gallery. This 118-room, 4-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Maritime Museum of Townsville - 3 min walk - 0.2 miles
  • The Strand Beach - 11 min walk - 0.6 miles
  • Magnetic Island Ferry Terminal - 11 min walk - 0.6 miles
  • Queensland Country Bank Stadium - 13 min walk - 0.7 miles
  • Castle Hill - 13 min walk - 0.7 miles

Getting around

  • Townsville Station - 4 min drive
  • Townsville, QLD (TSV) - 8 min drive

Restaurants

  • ‪A Touch of Salt - ‬5 min walk
  • ‪Cowboys Leagues Club - ‬6 min walk
  • ‪Pedlar Project - ‬6 min walk
  • ‪Grill'd - ‬2 min walk
  • ‪Hooch and Fellow - ‬7 min walk

About this property

The Palmer Collective

At The Palmer Collective, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. You can put free parking to good use if you drive. Staff members are on hand to provide tour or ticket assistance, luggage storage, and a safe deposit box at the front desk. Additional amenities include meeting rooms, free use of bicycles, and laundry facilities.
Guests can expect to find free WiFi and 52-inch TVs with digital channels and Netflix. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Coffee makers, safes, and ironing boards are other standard amenities.
Recreational amenities at the hotel include an outdoor pool, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 6:00 AM to noon on weekends; AUD 12 to 31.95 for adults and AUD 13 to 31.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Palmer's Bar & Kitchen

Things to do

  • Free bicycle rentals
  • Gym
  • Outdoor pool

Family friendly

  • Fenced pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator
  • Fixed shower seat
  • Hardwood flooring in public areas
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 52-inch TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Sunday (4:30 AM - midnight)
Front desk staff will greet guests on arrival at the property
If you arrive at the property after hours, you'll need to check in at an alternate location: [Rydges Townsville - 23 Palmer Street, Townsville QLD 4810]
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for AUD 50.0 per stay
  • Cribs/infant beds are available for AUD 30.0 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately AUD 12 to 31.95 for adults, and AUD 13 to 31.95 for children
  • Crib (infant bed) fee: AUD 30.0 per stay
  • Rollaway bed fee: AUD 50.0 per stay
  • Credit card charges are subject to a surcharge

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 2 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Photos in the property description reflect the brand standard and are shown for illustrative purposes only.
  • No rollaway or extra beds are available.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Ibis Hotel Townsville
Townsville Central Hotel
Townsville Ibis
Townsville Central Hotel formerly Ibis Townsville
Central Hotel formerly Ibis
Townsville Central formerly Ibis Townsville
Central formerly Ibis
Townsville Central
Ibis Townsville
Townsville Central Hotel (formerly Ibis Townsville)
Townsville Central Hotel
The Palmer Collective Hotel
The Palmer Collective South Townsville
The Palmer Collective Hotel South Townsville

Frequently asked questions

Are free cancellation options available at The Palmer Collective?

The Palmer Collective provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at The Palmer Collective?

As of Apr 6, 2026, prices found for a 1-night stay for 2 adults at The Palmer Collective on Apr 18, 2026 start from $138, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near The Palmer Collective?

This hotel is situated in South Townsville within a 10-minute walk of Maritime Museum of Townsville and Perc Tucker Regional Gallery. You'll also find Queensland Country Bank Stadium and Castle Hill less than a mile away.

Will I be able to park at The Palmer Collective?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does The Palmer Collective feature a casino at the property?

No, The Palmer Collective doesn't have a casino.

Will I find an indoor pool at The Palmer Collective?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 10:00 PM.

What do couples enjoy most about The Palmer Collective?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at The Palmer Collective?

No, there isn't a spa tub at this hotel.

Does The Palmer Collective feature a restaurant that includes a breakfast menu?

Yes, The Palmer Collective serves a cooked-to-order breakfast for a surcharge each morning at Palmer's Bar & Kitchen.

Will The Palmer Collective allow pets to stay for free?

No, pets aren't allowed at The Palmer Collective.

Are there connecting rooms at The Palmer Collective?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from The Palmer Collective?

The closest major airport to The Palmer Collective is Townsville, QLD (TSV), which is 4.5 mi away (8 minutes by car).

Can I book a room with a balcony at The Palmer Collective?

No, there aren't any guestrooms with balconies at The Palmer Collective.

The Palmer Collective Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 426 out of 818 reviews
Rating 8 - Good. 284 out of 818 reviews
Rating 6 - Okay. 58 out of 818 reviews
Rating 4 - Poor. 36 out of 818 reviews
Rating 2 - Terrible. 14 out of 818 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Alison

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff always friendly and rooms always clean and smelling fresh. Our go to place for every visit to Townsville. Food is great at the restaurant.
Stayed 1 night in Dec 2025

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, amenities
Great service spotless room. We were next to elevator which was a bit loud at times other than that perfect!
Stayed 2 nights in Dec 2025

10/10 Excellent

Colin

Liked: Cleanliness, amenities, property conditions & facilities
Staff amazingly friendly accommodating room and hotels clean out side window cobwebs only gripe free washing machine and dryer nice inclusion very rare
Stayed 10 nights in Dec 2025

10/10 Excellent

Melissa

Stayed 1 night in Dec 2025

10/10 Excellent

Pippa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast!!!
Stayed 2 nights in Dec 2025

6/10 Okay

Rhys

Stayed 7 nights in Dec 2025

10/10 Excellent

Rebel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, comfortable, great shower. Staff were very friendly. There were delicious homemade, fresh cookies at the front desk. Brea in the restaurant was great.
Stayed 3 nights in Dec 2025

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable rooms
Stayed 1 night in Dec 2025

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

8/10 Good

Gary

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything good
Stayed 1 night in Dec 2025

10/10 Excellent

Justin

Stayed 1 night in Dec 2025

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed 3 times at The Palmer. The attached Restaurant was quick, efficient and had some healthy and some decadent options. The rooms and ammenities are basic but comfortable. The free laundry facilities were nice but got a bit crowded for mid trip washing.
Stayed 1 night in Nov 2025

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities
We were upgraded to a 3 bedroom apartment (much more than we needed) and were able to really enjoy our stay with a late checkout. Breakfast buffet was lovely. The pool was immense and the place very comfortable and easy to get to/from. Loved it.
Stayed 4 nights in Nov 2025

10/10 Excellent

Megan

Business traveler
Liked: Cleanliness, staff & service, amenities
Great staff who helped me with check in issue, can’t complain!
Stayed 2 nights in Nov 2025

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, amenities
Bed was very comfortable. Water pressure in shower awesome. Air-conditioning was nice and cold. Prime location! Thankyou
Stayed 1 night in Nov 2025

8/10 Good

Darren

Stayed 1 night in Nov 2025

10/10 Excellent

Etienne

Business traveler
Liked: Cleanliness, staff & service, amenities
All good. A little worn out in the bathroom but comfortable bed and warm welcome from staff! Thanks
Stayed 1 night in Nov 2025

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, amenities
Great spot, walkable to food and sites & nice staff. An ok gym and would stay again.
Stayed 1 night in Nov 2025

8/10 Good

Benn

The Room was Clean and the bed was comfortable. Staff were friendly and knowledgeable
Stayed 1 night in Nov 2025

10/10 Excellent

Jewelann

Traveled with family
Great location friendly staff and great complimentary biscuit on arrival.
Stayed 1 night in Nov 2025

8/10 Good

Guerschon

Stayed 1 night in Nov 2025

10/10 Excellent

Jane

Did not have breakfast
Stayed 1 night in Oct 2025

8/10 Good

bryan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 6 nights in Oct 2025

10/10 Excellent

Denis, Kelso

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Always a great place to stay with clean rooms and great staff
Stayed 2 nights in Sep 2025

10/10 Excellent

Irwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didnt have breakfast. Staff at reception awsome
Stayed 3 nights in Oct 2025

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