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The Palmer Collective

4.0 star property
Hotel with free parking, near Magnetic Island Ferry Terminal

Choose dates to view prices

Photo gallery for The Palmer Collective

Reception
Breakfast and dinner served
Outdoor pool, pool umbrellas, sun loungers
Reception
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Hot Tub
  • Breakfast available
  • Pool

Explore the area

Map
12 14 Palmer Street, South Townsville, QLD, 4810
  • Magnetic Island Ferry Terminal
    ‪11 min walk‬
  • Queensland Country Bank Stadium
    ‪13 min walk‬
  • Townsville Entertainment & Convention Centre
    ‪16 min walk‬
  • Townsville, QLD (TSV)
    ‪8 min drive‬

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Room options

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | 1 bedroom, pillowtop beds, desk, blackout drapes

Deluxe Room, 1 Queen Bed

9.0 out of 10
Wonderful
(66 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, pillowtop beds, desk, blackout drapes

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(34 reviews)
  • 194 sq ft
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Townsville

Located in South Townsville within a 5-minute walk of Maritime Museum of Townsville, The Palmer Collective is within a 15-minute stroll of Perc Tucker Regional Gallery. This 118-room, 4-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Magnetic Island Ferry Terminal - 11 min walk - 0.6 miles
  • Queensland Country Bank Stadium - 13 min walk - 0.7 miles
  • Castle Hill - 13 min walk - 0.7 miles
  • The Strand Beach - 15 min walk - 0.8 miles
  • Townsville Entertainment & Convention Centre - 16 min walk - 0.9 miles

Getting around

  • Townsville Station - 4 min drive
  • Townsville, QLD (TSV) - 8 min drive

Restaurants

  • ‪Cowboys Leagues Club - ‬6 min walk
  • ‪Victoria Bridge - ‬6 min walk
  • ‪Wild Rice Laos & Thai Cuisine - ‬6 min walk
  • ‪IMC Steak House - ‬2 min walk
  • ‪A Touch of Salt - ‬5 min walk

About this property

The Palmer Collective

Hotel with free parking, near Magnetic Island Ferry Terminal
Guests staying at The Palmer Collective enjoy an outdoor pool, free WiFi in public areas, and a hot tub. You can put free parking to good use if you drive. Front-desk staff can assist with securing valuables, dry cleaning/laundry, and tours or tickets. Additional amenities include laundry facilities, a banquet hall, and a vending machine.
52-inch TVs are available for entertainment, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and phones are other standard amenities. Housekeeping is available on request.
An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; AUD 14 to 30 for adults and AUD 14 to 30 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Palmer's Bar & Kitchen

Things to do

  • Hot tub
  • Outdoor pool

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 52-inch TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6:30 AM - 8:00 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Rydges Townsville - 23 Palmer Street, Townsville QLD 4810]

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for AUD 50.0 per stay
  • Cribs/infant beds are available for AUD 30.0 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately AUD 14 to 30 for adults, and AUD 14 to 30 for children
  • Crib (infant bed) fee: AUD 30.0 per stay
  • Rollaway bed fee: AUD 50.0 per stay
  • Credit card charges are subject to a surcharge

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
  • Check-in: 2 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Photos in the property description reflect the brand standard and are shown for illustrative purposes only.
  • No rollaway or extra beds are available.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Ibis Hotel Townsville
Townsville Central Hotel
Townsville Ibis
Townsville Central Hotel formerly Ibis Townsville
Central Hotel formerly Ibis
Townsville Central formerly Ibis Townsville
Central formerly Ibis
Townsville Central
Ibis Townsville
Townsville Central Hotel (formerly Ibis Townsville)
Townsville Central Hotel
The Palmer Collective Hotel
The Palmer Collective South Townsville
The Palmer Collective Hotel South Townsville

Frequently asked questions

Are free cancellation options available at The Palmer Collective?

The Palmer Collective provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

What's there to see near The Palmer Collective?

This hotel is situated in South Townsville within a 10-minute walk of Maritime Museum of Townsville and Perc Tucker Regional Gallery. You'll also find Magnetic Island Ferry Terminal and Museum of Tropical Queensland less than a mile away.

Is there parking available at The Palmer Collective?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does The Palmer Collective feature a casino at the property?

No, The Palmer Collective doesn't have a casino.

Will I find an indoor pool at The Palmer Collective?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What do couples enjoy most about The Palmer Collective?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at The Palmer Collective?

Yes, guests can enjoy a spa tub at this hotel.

Does The Palmer Collective feature a restaurant that includes a breakfast menu?

Yes, The Palmer Collective serves a cooked-to-order breakfast for a surcharge each morning at Palmer's Bar & Kitchen.

Will The Palmer Collective allow pets to stay for free?

No, pets aren't allowed at The Palmer Collective.

Are there connecting rooms at The Palmer Collective?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from The Palmer Collective?

The closest major airport to The Palmer Collective is Townsville, QLD (TSV), which is 4.5 mi away (8 minutes by car).

Can I book a room with a balcony at The Palmer Collective?

No, at The Palmer Collective, there aren't any guestrooms that list a balcony.

The Palmer Collective Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 357 out of 726 reviews
Rating 8 - Good. 266 out of 726 reviews
Rating 6 - Okay. 55 out of 726 reviews
Rating 4 - Poor. 35 out of 726 reviews
Rating 2 - Terrible. 13 out of 726 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Denis, Kelso

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Wonderful staff and food
Stayed 2 nights in Mar 2025

4/10 Poor

Carl

Stayed 1 night in Mar 2025

10/10 Excellent

Isis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service was great, thank you.
Stayed 1 night in Apr 2025

6/10 Okay

Fiona

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Not great service and rooms are small.

Reception closed at 9pm so checkin was across the street at another hotel. A nightsafe would have been a better option to offer guests. The head Receptionist the next morning at checkout had an attitude and had very o customer service.
Stayed 1 night in Mar 2025

2/10 Terrible

Fiona

Business traveler
Disliked: Staff & service

Unhappy - Poor service.

No notice about after hours checkin process was received. Very poor communications.
Stayed 1 night in Mar 2025

10/10 Excellent

Ben

Stayed 1 night in Mar 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

2/10 Terrible

Bryan

Traveled with family

Disgusted

didnt make it as road vlosed informed hotel we were stuck they were happy to trouser money at our expense dispicable attitude no help from hotels.com either
Stayed 2 nights in Mar 2025

10/10 Excellent

Bree

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Mar 2025

10/10 Excellent

Kathy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a ground floor room which was very comfortable and convenient for the cafe/restaurant and pool. The bed was comfortable. Good value.
Stayed 4 nights in Mar 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly & accommodating. Great location. Clean tidy rooms. Has an attached restaurant. Safe & easy parking. Its a great place to stay. Highly recommend.
Stayed 1 night in Mar 2025

10/10 Excellent

Shannon

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Thibaut

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet, 10min walk from the city
Stayed 4 nights in Feb 2025

10/10 Excellent

Mathew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Feb 2025

2/10 Terrible

Pratikkumar

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Samantha

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Leonard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and welcoming. Very enjoyable stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Tanya

Stayed 1 night in Jan 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
The reception staff were very friendly and helpful!
Stayed 1 night in Jan 2025

8/10 Good

Charles

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Know what you'll get

Consistently good property to stay at
Stayed 1 night in Jan 2025

10/10 Excellent

I Ketut

Liked: Property conditions & facilities
Nice place to chill
Stayed 2 nights in Jan 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

roger

Stayed 1 night in Jan 2025

10/10 Excellent

Danny

Stayed 2 nights in Dec 2024

10/10 Excellent

Adam

Stayed 1 night in Dec 2024

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