Mercure Townsville

3.5 star property
Family-friendly hotel with a fitness center and outdoor tennis courts

Choose dates to view prices

Photo gallery for Mercure Townsville

Exterior
Lobby
Standard Room, 1 Queen Bed | Premium bedding, in-room safe, blackout drapes, iron/ironing board
Outdoor pool, pool umbrellas, sun loungers
Deluxe Bungalow, 2 Bedrooms | Living area | Flat-screen TV, pay movies

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Gym
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
166 Woolcock Street, Currajong, QLD, 4812
  • Castle Hill
    ‪3 min drive‬
  • Queensland Country Bank Stadium
    ‪4 min drive‬
  • Magnetic Island Ferry Terminal
    ‪7 min drive‬
  • Townsville, QLD (TSV)
    ‪4 min drive‬

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

Deluxe Bungalow, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • Lake view
  • Sleeps 4
  • 1 Double Bed

Family Room, Multiple Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 258 sq ft
  • Lake view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Deluxe Room, 2 Queen Beds

  • 260 sq ft
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 260 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

Standard Room, Multiple Beds

7.2 out of 10
Good
(7 reviews)
  • 161 sq ft
  • Lake view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(18 reviews)
  • 164 sq ft
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Townsville

Located in Currajong within a mile (2 km) of Townsville Museum and Historical Society, Mercure Townsville is within 2 miles (3 km) of Castle Hill. This 3.5-star hotel has 174 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Mater Hospital Pimlico - 3 min drive - 1.8 miles
  • Castle Hill - 3 min drive - 1.6 miles
  • Queensland Country Bank Stadium - 4 min drive - 2.5 miles
  • The Strand Beach - 6 min drive - 3.2 miles
  • Magnetic Island Ferry Terminal - 7 min drive - 3.7 miles

Getting around

  • Townsville Station - 9 min drive
  • Townsville, QLD (TSV) - 9 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪KFC - ‬11 min walk
  • ‪Otto's Fresh Food Market - ‬2 min drive
  • ‪Red Rooster - ‬1 min walk
  • ‪Ingham Road Seafood - ‬3 min drive

About this property

Mercure Townsville

Family-friendly hotel with a fitness center and outdoor tennis courts
Mercure Townsville features an outdoor pool, a children's pool, and a gym. You can put free parking to good use if you drive. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and tours or tickets. Other amenities at this family-friendly hotel include outdoor tennis courts, free WiFi in public areas, and meeting rooms.
Flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Coffee makers, safes, and ironing boards are also available. Change of towels is available on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 31 to 40 for adults and AUD 20 to 40 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Celsius Restaurant

Things to do

  • 2 outdoor tennis courts
  • Children's pool
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • No elevator
  • Roll-in shower (30 inches wide)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AUD 31 to 40 for adults, and AUD 20 to 40 for children
  • Credit card charges are subject to a surcharge of 1.4 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM—-midnight
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Hotel Townsville
Mercure Townsville
Townsville Mercure
Accor Hotel Townsville
Mercure Townsville Hotel Townsville
Mercure Townsville Hotel
Mercure Townsville Hotel
Mercure Townsville Currajong
Mercure Townsville Hotel Currajong

Frequently asked questions

Is free cancellation available at Mercure Townsville?

Mercure Townsville offers free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What's there to see near Mercure Townsville?

This hotel is situated in Currajong within a short 18-minute walk of Townsville Museum and Historical Society. You'll also find Queensland Country Bank Stadium and Magnetic Island Ferry Terminal within a short drive.

Is there parking available at Mercure Townsville?

Yes, self parking is offered for free at the hotel. Accessible parking, free RV/bus/truck parking, and electric car charging are also available.

Does Mercure Townsville include a casino?

No, Mercure Townsville doesn't have a casino.

Will I find an indoor pool at Mercure Townsville?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Mercure Townsville?

This lakeside hotel offers plenty of amenities for couples including an outdoor pool, a poolside bar, and a restaurant with al fresco dining.

Does Mercure Townsville have a hot tub?

No, this hotel doesn't have a spa tub.

Does Mercure Townsville have a restaurant with a breakfast menu?

Yes, Mercure Townsville serves buffet breakfast for a surcharge each morning at Celsius Restaurant.

Will Mercure Townsville allow pets to stay for free?

No, pets aren't allowed at Mercure Townsville though service animals are welcome.

Does Mercure Townsville have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Mercure Townsville?

The closest major airport to Mercure Townsville is Townsville, QLD (TSV), which is 2.7 mi away (9 minutes by car).

Are there rooms with balconies that I can book at Mercure Townsville?

Yes, some guestrooms at this hotel offer either a furnished balcony or a furnished patio where guests can enjoy lake or garden views.

Does Mercure Townsville offer wedding services?

Take advantage of the wedding venue at Mercure Townsville if you plan to say "I do" during your trip.

Mercure Townsville Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 460 out of 1000 reviews
Rating 8 - Good. 350 out of 1000 reviews
Rating 6 - Okay. 131 out of 1000 reviews
Rating 4 - Poor. 44 out of 1000 reviews
Rating 2 - Terrible. 15 out of 1000 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy checkin, beautiful view from the balcony. Only complaint was the weather.
Stayed 1 night in Mar 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service
Nice spot but too far from car park
Stayed 2 nights in Feb 2025

10/10 Excellent

Douglas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room clean and tidy and great food i had a very pleasant stay and felt very safe there
Stayed 2 nights in Feb 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good spot
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Nathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

MADONNA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Pam

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
The pool needs more shade area over the water.
Stayed 2 nights in Jan 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome thank you
Stayed 1 night in Jan 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome thank you
Stayed 1 night in Jan 2025

6/10 Okay

Jocelyn

Liked: Property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Kingsly

Traveled with group, Business traveler
Excellent venue clean tidy beautiful gardens and pool area Bar and restaurant very good Desk staff professional, helpful and cheerful
Stayed 1 night in Jan 2025

8/10 Good

David

Stayed 2 nights in Jan 2025

6/10 Okay

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here every trip if only it was more affordable for families. Can get much more for much less in the area.
Stayed 1 night in Jan 2025

8/10 Good

MARION

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a delightful place to stay. Very friendly and helpful and such a relaxing environment.
Stayed 1 night in Jan 2025

8/10 Good

ADRIAN

Stayed 2 nights in Jan 2025

10/10 Excellent

Pele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Vera, Thursday Island

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So conveniently located
Stayed 2 nights in Jan 2025

10/10 Excellent

Wayne

Stayed 3 nights in Jan 2025

2/10 Terrible

Shahab

Traveled with partner
Disliked: Cleanliness, amenities
Our room had a carpet that had not been cleaned in ages, would not want to step on with bare feet. Room is in bad need of a paint. Dirty walls and rusty doors. Worst “hotel” stay. I will be asking for a refund.
Stayed 1 night in Jan 2025

6/10 Okay

David

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
the aircon filter were super dusty, old property, dirty shower.... very poor standard
Stayed 1 night in Jan 2025

8/10 Good

Gregory

Traveled with partner
Liked: Cleanliness, staff & service, amenities
.
Stayed 3 nights in Jan 2025

6/10 Okay

Sunny

Traveled with family and small children
Liked: Staff & service
Staff is pleasant and helpful. Onsite swimming pool, bar and restaurant are great. However all of the above are let down by the old rooms. This property needs to upgrade all guest rooms. If you are someone not concerned about the condition of the room then this property is for you.
Stayed 9 nights in Dec 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024