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Mercure Townsville

3.5 star property
Family-friendly hotel with a fitness center and outdoor tennis courts

Choose dates to view prices

Photo gallery for Mercure Townsville

Exterior
Lobby
Meeting facility
Outdoor pool, pool umbrellas, sun loungers
Indoor wedding

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Gym
  • Breakfast available
  • 24/7 front desk

Explore the area

View in a map
166 Woolcock Street, Currajong, QLD, 4812
  • Place, Castle Hill
    ‪3 min drive‬
  • Place, Queensland Country Bank Stadium
    ‪4 min drive‬
  • Place, Magnetic Island Ferry Terminal
    ‪7 min drive‬
  • Airport, Townsville, QLD (TSV)
    ‪4 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Family Room, Multiple Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 258 sq ft
  • Lake view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Bungalow, 2 Bedrooms

Deluxe Bungalow, 2 Bedrooms | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Deluxe Bungalow, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • Lake view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, 2 Queen Beds

7.0 out of 10
Good
(2 reviews)
  • 260 sq ft
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 260 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Room, 1 King Bed

7.6 out of 10
Good
(4 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(22 reviews)
  • 164 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Room, Multiple Beds

7.6 out of 10
Good
(9 reviews)
  • 161 sq ft
  • Lake view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

About the neighborhood

Townsville

Located in Currajong within a mile (2 km) of Townsville Museum and Historical Society, Mercure Townsville is within 2 miles (3 km) of Castle Hill. This 3.5-star hotel has 174 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Mater Hospital Pimlico - 3 min drive - 1.8 miles
  • Castle Hill - 3 min drive - 1.6 miles
  • Queensland Country Bank Stadium - 4 min drive - 2.5 miles
  • The Strand Beach - 6 min drive - 3.2 miles
  • Magnetic Island Ferry Terminal - 7 min drive - 3.7 miles

Getting around

  • Townsville Station - 9 min drive
  • Townsville, QLD (TSV) - 9 min drive

Restaurants

  • ‪Centenary Hotel - ‬3 min drive
  • ‪KFC - ‬12 min walk
  • ‪West End Hotel - ‬3 min drive
  • ‪Good Morning Coffee Trader - ‬8 min walk
  • ‪McDonald's - ‬3 min walk

About this property

Mercure Townsville

Family-friendly hotel with a fitness center and outdoor tennis courts
Mercure Townsville features an outdoor pool, a children's pool, and a gym. You can put free parking to good use if you drive. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this family-friendly hotel include outdoor tennis courts, free WiFi in public areas, and meeting rooms.
Flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Coffee makers, safes, and ironing boards are also available. Change of towels is available on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 31 to 40 for adults and AUD 20 to 40 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Celsius Restaurant

Things to do

  • 2 outdoor tennis courts
  • Children's pool
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (7,319 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • No elevator
  • Roll-in shower (30 inches wide)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AUD 31 to 40 for adults, and AUD 20 to 40 for children
  • Credit card charges are subject to a surcharge of 1.4 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM—-midnight
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Hotel Townsville
Mercure Townsville
Townsville Mercure
Accor Hotel Townsville
Mercure Townsville Hotel Townsville
Mercure Townsville Hotel
Mercure Townsville Hotel
Mercure Townsville Currajong
Mercure Townsville Hotel Currajong

Frequently asked questions

Is free cancellation available at Mercure Townsville?

Mercure Townsville offers free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Mercure Townsville?

As of Nov 9, 2025, prices found for a 1-night stay for 2 adults at Mercure Townsville on Dec 7, 2025 start from $82.04, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Mercure Townsville?

This hotel is situated in Currajong within a short 18-minute walk of Townsville Museum and Historical Society. You'll also find Magnetic Island Ferry Terminal and Castle Hill within a short drive.

Is there parking available at Mercure Townsville?

Yes, self parking is offered for free at the hotel. Accessible parking, free RV/bus/truck parking, and electric car charging are also available.

Does Mercure Townsville include a casino?

No, Mercure Townsville doesn't have a casino.

Will I find an indoor pool at Mercure Townsville?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Mercure Townsville?

This lakeside hotel offers plenty of amenities for couples including an outdoor pool, a poolside bar, and a restaurant with al fresco dining.

Are there hot tubs at Mercure Townsville?

No, this hotel doesn't have a spa tub.

Does Mercure Townsville have a restaurant with a breakfast menu?

Yes, Mercure Townsville serves buffet breakfast for a surcharge each morning at Celsius Restaurant.

Will Mercure Townsville allow pets to stay for free?

No, pets aren't allowed at Mercure Townsville though service animals are welcome.

Does Mercure Townsville have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Mercure Townsville?

The closest major airport to Mercure Townsville is Townsville, QLD (TSV), which is 2.7 mi away (9 minutes by car).

Are there rooms with balconies at Mercure Townsville?

Yes, some guestrooms at this hotel offer either a furnished balcony or a furnished patio where guests can enjoy lake or garden views.

Does Mercure Townsville offer wedding services?

Take advantage of the wedding venue at Mercure Townsville if you plan to say "I do" during your trip.

Reviews

Mercure Townsville Reviews

8.4

Very Good

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 458 out of 1000 reviews
Rating 8 - Good. 351 out of 1000 reviews
Rating 6 - Okay. 128 out of 1000 reviews
Rating 4 - Poor. 46 out of 1000 reviews
Rating 2 - Terrible. 17 out of 1000 reviews

Reviews

8/10 Good

Anthony

Stayed 1 night in Jul 2025

8/10 Good

Jack

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

4/10 Poor

Daniel

Stayed 1 night in Jul 2025

10/10 Excellent

Kay

Liked: Amenities
Stayed 4 nights in Jul 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

8/10 Good

MARY

Stayed 1 night in Jul 2025

6/10 Okay

Mark

Business traveler
Disliked: Property conditions & facilities
Very spread out, more like a resort. Stairs to most rooms, toilet seat was yellow and very very old, made the whole bathroom seem dated. The whole place needs a full renovation, will definitely be going back to Palmer Street precinct and only use the Mercure as a last resort and I am an ALL Gold member.
Stayed 1 night in Jul 2025

2/10 Terrible

Amanda

Traveled with family
Liked: Cleanliness
Disliked: Amenities
This property was advertised with photos of well appointed bathrooms. However in reality the showe0r was in an old style bath tub, not friendly to mature guests. Our room was on the second floor with only wooden stair access, not made clear in any photos or advertisement. The housekeeping staff were engaging & friendly but the reception staff gave no acknowledgement when guests pass reception desk either entering or departing premises unless directly approached. I felt that good money was paid for substandard accommodation. It was very disappointing.
Stayed 4 nights in Jul 2025

10/10 Excellent

Craig

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Simon

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Tracey

Stayed 1 night in Jun 2025

2/10 Terrible

Hayley

Stayed 1 night in May 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight in Townsville.

Everything it needed to be for our stay.
Stayed 1 night in May 2025

10/10 Excellent

Jenny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is lovely at the Mercure. Safe and friendly.
Stayed 1 night in Mar 2025

2/10 Terrible

Nadine

Stayed 3 nights in Apr 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms ,comfortable , close to park and shops Just a great atmosphere to the motel Welcoming staff .
Stayed 2 nights in Apr 2025

6/10 Okay

Kararaina

Stayed 3 nights in Mar 2025

8/10 Good

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy checkin, beautiful view from the balcony. Only complaint was the weather.
Stayed 1 night in Mar 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service
Nice spot but too far from car park
Stayed 2 nights in Feb 2025

10/10 Excellent

Douglas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room clean and tidy and great food i had a very pleasant stay and felt very safe there
Stayed 2 nights in Feb 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good spot
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Nathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025