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Best Western Hotel Toulouse Centre Les Capitouls

4.0 out of 5.0

Recent guest reviews

The location is good - quite the center of the town, many nice restaurants around (e.g. Pizzeria Vecchio - crowded, many young people, average prices, very good food), fast food restaurants available too. The hotel dosn't have a restaurant, breakfast only ( about 14 Euro) - other options around the hotel are available. Superior room is a must! Standard is too small (from my point of view). It is a quiet hotel, with efficient climatization. Reception is very quick and efficient. No Problems with a late checkout at no cost until 14:00 local time. I like the place. Internet connection is good, but checks your email adress sending an access code otherwise you 'll be disconnected after 10 minutes, and you start the connection procedure again...there is a starbucks about 100 meters away from the hotel. Bathtub and shower available.

Lovely hotel in the centre of Toulouse, easy walking distance from all major sights. Beautiful city ,fab bars and restaurants. Good breakfast @ hotel, staff were very helpful. Would definitely recommend this hotel

Good value, great location and very friendly staff. Location is city centre and very close to all transport options. And equally importantly close to all the rugby pubs for post match festivities :-) Locals are Rugby mad and as friendly as you could want, wear you club gear an you will kit be short of someone to chat with.

Whilst the location itself is pretty good, this hotel has zero atmosphere. There is nowhere really to relax in the lobby, or the "bar" (I loosely describe it as a bar - no-one used it for good reason it was awful) which doubles as the dining and breakfasting area. The room I had was in need of a refurb (cracked sink, no shower curtain, drab furninshings), as I believe the whole hotel is. It was noisy too from both street noise and neighbours. Breakfast was uninspiring. It will not be welcoming me back.

Good Hotel on the whole in a good position but very very bad breakfast, at only 14,5€ per person!!! Low attitude to customer satisfaction of customer care (desk) people. I don't think to come back there...

Nice and clean room (TV channels in French most of, wi fi, fridge,kettle with tea and coffee ; white towels, daily changed...), people friendly and helpful, breakfast good, hotel 15 min walk from town centre, shuttle bus station just in from of hotel; cross the street a cheap pub to eat, if you are not too" fancy "...."flunch" is the name of ....train station is 10 _15 min away...

Walked in to a very impressive reception area staffed by friendly & helpful staff who all spoke good English. Our room faced inwards, so whilst we didn't have a view, it was very quiet with comfortable beds, nice bathroom including a good shower over the bath. Air conditioning worked well which was a relief as it was around 35 degrees outside. Good selection at breakfast. Hotel is very centrally located - taxi ride from the airport cost €30 and took about 20 minutes with the hotel about a 10 minute walk to the central square (Place du Capitole). Nothing we could fault with this hotel - highly recommended.

Nicely located with just a short walk to old town. The rooms are a bit outdated and in need of an upgrade. However, every effort is made to provide for all your needs. Our room was in the front on the busy avenue, recommend you request a room in the back which should be quieter. An adequate buffet is available, there's a computer and printer in the lobby area and Wi Fi available for guests. We were greeted by Sabrine, very friendly and professional. She provided excellent customer service and was very helpful. The hotel can be difficult to locate for first time visitors and there is no parking provided but easy access to public parking.

In Toulouse for the football so just needed a central hotel for convenience . Very dated , shabby room . Ok to crash out after a long day traveling and going to the match . Not a place for a romantic holiday etc .

One of the worst hotels I've ever stayed at. The bar closed at 11:40pm and they stop room service at 10pm. The front of house are very unfriendly. Breakfast is €14 per person. Cereal, some dry pastries, powdered scrambled egg and cold meats and fruit. That's it. Coffee from a click machine Very expensive. Never a 4*. It's a 2* budget at 4* prices. And the room cleaning service was poor. They didn't provide clean towels. Never again!

29 Allees Jean Jaures Toulouse Haute-Garonne

Best Western Hotel Toulouse Centre Les Capitouls places you within a 15-minute stroll of popular sights such as Place du Capitole and Museum of the Augustins. This 54-room, 4-star hotel has a bar/lounge and a coffee shop/café, along with free in-room WiFi. It's in central Toulouse and also close to Basilique Saint-Sernin and Cite de l'Espace.


Start your day off with continental breakfast, available for a fee. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café.


All 54 air-conditioned rooms feature refrigerators, coffee makers, and free bottled water. 90-cm flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer free toiletries. Safes and desks are other standard amenities.

Property features

Best Western Hotel Toulouse Centre Les Capitouls features free WiFi in public areas, conference space, and a business center. If you drive, self parking is EUR 16.00 per night, or you can take advantage of the airport shuttle (available 24 hours) for EUR 8.00 per person roundtrip. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a computer station, express check-in, and express check-out.

Room options

Classic Room, 1 Double Bed, Non Smoking

Full 1 | Sleeps 2

Deluxe Room, 1 Queen Bed, Non Smoking (Larger Room)

Queen 1 | Sleeps 2

Suite, 1 Queen Bed, Non Smoking (With Sofabed)

Queen 1 | Sleeps 2

Classic Room, 1 Single Bed, Non Smoking

Twin 1 | Sleeps 1

Reviews from Trip Advisor

Trip Advisor aggregated rating

73% of guests recommend this hotel

Total of 110 reviews