It is unfortunate as I was really looking forward to the "5 star" treatment as suggested. The main complaint was the noise. The family live above with a toddler and at least 2 dogs. We were constantly hearing the child running back and forth, playing balls, mom yelling, dad yelling, walking, things being dropped. No noise barrier (insulation) to speak of. House also mid-renovation. Male owner came down twice unannounced to assist plumbers. Once with a dog. Our door was also left unlocked all night by owner, we assume after helping the plumber. We were very disappointed and were to return for a second visit. We chose not to.